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  <id>tag:,2008:/1/tag:72.47.210.69,2006://1.5096-</id>
  <updated>2008-08-22T19:04:25Z</updated>
  <title>Comments for How Firefox 2.0 Will Be Marketed</title>
  
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  <entry>
    <id>tag:72.47.210.69,2006://1.5096</id>
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    <link rel="service.edit" type="application/atom+xml" href="http://www.readwriteweb.com/cgi-bin/mt/mt-atom.cgi/weblog/blog_id=1/entry_id=5096" title="How Firefox 2.0 Will Be Marketed" />
    <published>2006-10-19T21:39:15Z</published>
    <updated>2007-12-16T23:16:26Z</updated>
    <title>How Firefox 2.0 Will Be Marketed</title>
    <summary>This week I spoke to Chris Beard, Mozilla&apos;s vice president of products. Among other things we discussed how Firefox 2.0 is going to be marketed. I was going to save this for the full write-up of my interview with Chris Beard, but reading Chris Messina&apos;s post today about IE7 made me want to address it...</summary>
    <author>
      <name>Richard MacManus</name>
      <uri>http://www.readwriteweb.com</uri>
    </author>
    
    <category term="Browsers" />
    
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      <![CDATA[<p><img border="0" src="http://static.flickr.com/100/274161866_8c4efce038_m.jpg" alt="firefox" align="left" hspace="5" vspace="5">This week I
spoke to Chris Beard, Mozilla's vice president of products. Among other things we
discussed how <a href="http://www.mozilla.org/projects/firefox/roadmap.html">Firefox
2.0</a> is going to be marketed. I was going to save this for the full write-up of my
interview with Chris Beard, but reading <a
href="http://factoryjoe.com/blog/2006/10/19/the-beast-has-awoken-or-the-beginning-of-web-20/">
Chris Messina's post today</a> about IE7 made me want to address it now. Chris Messina,
an ex-Flock architect, wrote:</p>

<blockquote>
<p>"So here we are now, on the precipice looking out on the mere beginnings of Web 2.0.
With Internet Explorer caught up and <a href="http://www.ieaddons.com/">inching
ahead</a>, there is a critical question for Firefox advocates: do we stay the course and
continue promoting <a
href="http://www.readwriteweb.com/archives/firefox_20_review.php">Firefox as a product
<em>competing</em> with Internet Explorer</a>? Or, do we focus on the wider, more gradual
fight to spread and improve open source principles and practices &mdash; in effect, to
&ldquo;win the hearts and minds&rdquo; of those who employ us by day but leave us hacking
at night, struggling to make a decent living at it should we choose to pursue it as our
primary occupation? Personally, I prefer to chase the latter&hellip; for, after all, what
really comes next, well, shall be determined by our combined intentions being
realized."</p>
</blockquote>

<p>Note that the 'competing' line was linked to <a
href="http://www.readwriteweb.com/archives/firefox_20_review.php">Read/WriteWeb's review
of Firefox 2.0</a>, in which we positioned FF2 as a product that may take market share
from Microsoft's IE. I really enjoyed this post from Chris Messina, although I'm
surprised he brought up the web 2.0 meme (does he <i>really</i> want to go there again? I
know I don't). His core point though is that Firefox should promote itself as an Open
Source super hero in Web 2.0 City, fighting off its evil nemesis Dr Proprietary (I'm
paraphrasing). This sounds great, but it doesn't seem fully rooted in the real world.</p>]]>
      <![CDATA[<h2>Chris Beard: Firefox will advertise on TV and partner with others</h2>

<p>Allow me to quote from Chris Beard, Mozilla VP of Products, when I asked him how
Firefox will be marketed to the masses (and in particular to that 85-90% of the market
that doesn't have Firefox installed yet):</p>

<blockquote>
<p>"We're continually adding to our toolkit. At the core we're still community driven and
word-of-mouth and organic and viral growth. In the last year we ran a competition called
<a href="http://www.firefoxflicks.com/">Firefox Flicks</a>, to solicit video-based
commercials for Firefox. And we talked all along about how we would incorporate these
into our marketing campaign and program. So we're working on that right now - and we're
working on a concept which would allow us to <b>put some of these Firefox Flicks onto
television</b>. And do that in a viral way as well."<br />
 (emphasis mine)</p>
</blockquote>

<p><img border="0" src="http://static.flickr.com/90/274166133_a7429d59f4.jpg?v=0" alt="firefox flicks"></p>

<p>As well as TV advertising, Chris Beard also talked about putting banner ads on some
sites - to help extend the reach of their marketing program to new audiences. He didn't
mention specific websites they'd target, but I assume he's talking about mainstream
websites and not geek sites. He also said there will also be "a lot more partners".
Currently they're working with Google and Yahoo in terms of distribution and marketing
(i.e. the Big 3 minus Microsoft), plus they've done deals with the likes of Nike - he
cited the World Cup campaign they did with Nike and Google.</p>

<p>As Chris Beard noted in our talk, Firefox is pragmatic in a marketing sense - they
don't have the marketing budget of Microsoft. But at the same time they need to reach a
mass market if they want to improve their market share.</p>

<h2>The Message: Practicality and Usability more important than Open Source</h2>

<p>Back to Chris Messina's point about the open source nature of Firefox being
emphasized. I certainly agree that it's an angle to push - but I suspect it'll only work
for the very small (but influential) geek market, along with perhaps enterprises over
time. It definitely won't work though for mainstream consumers - i.e. the 85% of people
who currently don't have Firefox installed. For those people the message has to be
practical - why is Firefox a better, more usable, safer web browser for everyday people?
Or even why is it a <i>cooler</i> browser?</p>

<p>I think Firefox will push those messages, via the mainstream marketing tools and techniques that Chris Beard referenced -
television, advertising on mainstream websites, partnerships with big companies with lots
of reach (Google and Yahoo), and partnering with mass market brands like Nike.</p>

<p>While Firefox can (and should) continue to fight for open source on the mean
streets of Web 2.0, out in the real world it'll need to don its Clark Kent guise and do
business with mainstream people and media. Saving the world is all well and good, but
first things first.</p>]]>
    </content>
  </entry>

  <entry>
    <id>tag:72.47.210.69,2006://1.5096-comment:39862</id>
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    <title>Comment from Chris Messina on 2006-10-19</title>
    <author>
        <name>Chris Messina</name>
        <uri>http://factoryjoe.com/blog</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://factoryjoe.com/blog">
        <![CDATA[<p>This is a fair analysis of my post. I do think I should clarify a few things, since I tend to run over my own mouth when I write long posts.</p>

<p>In re: invoking 'Web 2.0'... my point was really that everything prior to IE7 will be see as Web 2.0 alpha 1. Everything after will be Web 2.0 final release. Think about it: IE7 will slowly, but inevitably, become the standard that things are targeted at... just as support from webdevs for IE5 has waned, so to will it gradually diminish for IE6. </p>

<p>That means that we'll see greater focus on IE7, Firefox 2, Opera 9 and Safari. That means that developers will finally have a somewhat more consistent platform to develop for -- with less IE workarounds (I would think).</p>

<p>Therefore, all these Web 2.0 apps that heavily rely on CSS layouts and AJAX to function should become easier and faster to produce, ushering a greater degree accessibility for building apps for those browsers.</p>

<p>...</p>

<p>Now, as for Firefox marketing and appealing to a wider audience -- I think that's actually still my goal but it's not *about* open source... it's <a href="http://factoryjoe.com/blog/2006/03/18/because-of-open-source/" rel="nofollow">because of open source</a>. The problem is that the community that drives Firefox development is a fairly homogenous crowd when compared to that 85% who don't use Firefox. </p>

<p>My argument is that the only way for Firefox to innovate and actually become *better* than IE or others is to become more like that 85% that it intends to court.</p>

<p>Partnerships with Nike and so forth might help Firefox hold its ground, but it'll still be regarded as an awkward dork next to the dressed up and all-business Internet Explorer crew.</p>

<p>Finally, my real question, which admittedly didn't come across, was whether to look at Firefox as a *result* of the open source community -- which should be willing to embrace and welcome more people into helping build the Firefox idea (as a way of developing widespread community commitment to Firefox) -- or whether it should look like another IE... a *product* produced by a firm that doesn't need anyone's help and can do just fine on it's own, thankyouverymuch.</p>

<p>Frankly I don't think that Mozilla will be very successful "trying to be more like Internet Explorer" in terms of marketing. I think they need to be building a better and more ubiquitous platform so that other people getting into open source can do cool things better than they could if they tried to "help out" with IE.</p>

<p>I look at the satisfaction that comes from feeling like you have control over your computing/browsing experience -- whether in installing extensions and writing your first little Greasemonkey script (seriously, look at MySpace, the kids are learning how to do this stuff) and think that that's the open source experience that should be promoted and shown off as what Firefox is all about... Firefox should tap into that new communal co-production economy that has so many folks excited about socializing again and really put itself out there as being all about that.</p>

<p>Or at least, that's what I think. ;)</p>]]>
    </content>
    <published>2006-10-19T22:45:57Z</published>
  </entry>

  <entry>
    <id>tag:72.47.210.69,2006://1.5096-comment:39863</id>
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    <title>Comment from Emre Sokullu on 2006-10-19</title>
    <author>
        <name>Emre Sokullu</name>
        <uri>http://emresokullu.com</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://emresokullu.com">
        <![CDATA[<p>TV ads? This is amazing! AFAIK, most of Mozilla's revenue is coming from search engine referrals, so from Google. I believe Google may further support these ad spendings, because IE7 that pushes Windows users to use MSN Live may be considered as one of the biggest nightmares of Google these days. </p>

<p>Remember, Firefox was the first "product" that was promoted in Google.com homepage. These may be precautions taken not to be the next Netscape.</p>]]>
    </content>
    <published>2006-10-19T23:48:12Z</published>
  </entry>

  <entry>
    <id>tag:72.47.210.69,2006://1.5096-comment:39864</id>
    <thr:in-reply-to ref="tag:72.47.210.69,2006://1.5096" type="text/html" href="http://www.readwriteweb.com/archives/firefox2_marketing.php"/>
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    <title>Comment from Alex Iskold on 2006-10-19</title>
    <author>
        <name>Alex Iskold</name>
        <uri>http://www.adaptiveblue.com</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.adaptiveblue.com">
        <![CDATA[<p>I agree with Richard. In my experience, the usability and stability of the product are absolutely essential. Then comes the marketing and distribution. </p>

<p>Alex</p>]]>
    </content>
    <published>2006-10-20T01:31:38Z</published>
  </entry>

  <entry>
    <id>tag:72.47.210.69,2006://1.5096-comment:39865</id>
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    <title>Comment from Assaf on 2006-10-19</title>
    <author>
        <name>Assaf</name>
        <uri>http://www.16bits.org</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.16bits.org">
        <![CDATA[<p>GOD! I hope Firefox Flicks will NEVER EVER be a part of the TV ads campain. have you seen these clips? they are shallow/not funny/plain ol' annoying! please just dont.</p>]]>
    </content>
    <published>2006-10-20T03:57:15Z</published>
  </entry>

  <entry>
    <id>tag:72.47.210.69,2006://1.5096-comment:39866</id>
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    <title>Comment from Lloyd D Budd on 2006-10-19</title>
    <author>
        <name>Lloyd D Budd</name>
        <uri>http://foolswisdom.com/~lloyd</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://foolswisdom.com/~lloyd">
        <![CDATA[<p>I am as surprised as some of your other comments. Firefox on TV? "Get your lazy butt off the couch. Install Firefox 2!"</p>

<p>I don't want any virii.</p>

<p>With IE 7, to everyday people, Firefox is NOT a better, more usable, safer web browser. Cooler? Maybe, but Microsoft has moves there as well.</p>

<p>If you do want to talk business, marketing does not seem nearly as interesting to me as distribution. I trust there are a lot, lot more channels then just the GY and Nike.</p>]]>
    </content>
    <published>2006-10-20T06:11:47Z</published>
  </entry>

  <entry>
    <id>tag:72.47.210.69,2006://1.5096-comment:39867</id>
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    <title>Comment from Emre Sokullu on 2006-10-20</title>
    <author>
        <name>Emre Sokullu</name>
        <uri>http://www.emresokullu.com</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.emresokullu.com">
        <![CDATA[<p>Why guys? It's the only way of reaching non tech savvy people.. And to protect open standarts, they should...</p>]]>
    </content>
    <published>2006-10-20T07:59:54Z</published>
  </entry>

  <entry>
    <id>tag:72.47.210.69,2006://1.5096-comment:39868</id>
    <thr:in-reply-to ref="tag:72.47.210.69,2006://1.5096" type="text/html" href="http://www.readwriteweb.com/archives/firefox2_marketing.php"/>
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    <title>Comment from vps hosting on 2006-10-20</title>
    <author>
        <name>vps hosting</name>
        <uri>http://www.eukhost.com</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.eukhost.com">
        <![CDATA[<p>I think that it‚Äôs a long journey for firefox to beat  <br />
IE.FF should keep being innovative and understand the <br />
basic requirements of the masses. Firefox users should spread the benefits of using firefox, <br />
to the rest of those who are not using it. It‚Äôs a long way to go still</p>]]>
    </content>
    <published>2006-10-20T10:38:48Z</published>
  </entry>

  <entry>
    <id>tag:72.47.210.69,2006://1.5096-comment:39869</id>
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    <title>Comment from Alex Iskold on 2006-10-20</title>
    <author>
        <name>Alex Iskold</name>
        <uri>http://www.adaptiveblue.com</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.adaptiveblue.com">
        <![CDATA[<p>I think you need to separate performance/usability and marketing and treat then as two equally important axis. Along the first one, in my opinion, Firefox scores high and higher.</p>

<p>FF 2.0 cleans up and polishes, instead of adding more web 2.0 bells and whistles. It is the right move to go mainstream. They already won the early adopter battle, so their focus is spot on.</p>

<p>It is now a matter of getting on everyone's desktop. They need to do distribution deals with Apple, Lenovo and Dell. Its not elegant, but there is probably no way around this. </p>

<p>Alex</p>]]>
    </content>
    <published>2006-10-20T12:24:50Z</published>
  </entry>

  <entry>
    <id>tag:72.47.210.69,2006://1.5096-comment:39870</id>
    <thr:in-reply-to ref="tag:72.47.210.69,2006://1.5096" type="text/html" href="http://www.readwriteweb.com/archives/firefox2_marketing.php"/>
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    <title>Comment from Chris Messina on 2006-10-20</title>
    <author>
        <name>Chris Messina</name>
        <uri>http://factoryjoe.com/blog</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://factoryjoe.com/blog">
        <![CDATA[<p>I dunno, Alex -- I mean now that IE has cleaned up its act and fixed many of the bugs that Firefox 1.0 notably fixed (making the web "usable" again) will anyone really care?</p>

<p>I mean, switch the blue E for the Firefox and vice-versa in a blind study and see how many people notice. As long as Facebook/MySpace/YouTube load, what difference does it make to them?</p>

<p>I think you overestimate the degree to which incremental improvement matters to the mainstream. Or, furthermore, is even under their control to take advantage of. How many of these mainstream users use their own computers to access the web anymore? How many use a shared computer at school, at work, at the Apple Store or anywhere else where the software controls forbid installing software or modifying the installed browser?</p>

<p>Certainly Firefox can continue to grow its mindshare and marketshare, but the browser's not it anymore -- it's the content and community.</p>]]>
    </content>
    <published>2006-10-21T05:16:22Z</published>
  </entry>

  <entry>
    <id>tag:72.47.210.69,2006://1.5096-comment:39871</id>
    <thr:in-reply-to ref="tag:72.47.210.69,2006://1.5096" type="text/html" href="http://www.readwriteweb.com/archives/firefox2_marketing.php"/>
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    <title>Comment from Alex Iskold on 2006-10-21</title>
    <author>
        <name>Alex Iskold</name>
        <uri>http://www.adaptiveblue.com</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.adaptiveblue.com">
        <![CDATA[<p>Chris,</p>

<p>This is my theory. If performance/usability not there, there is no mainstream play for Firefox. With release 2.0 both are in good shape, so this gives Firefox a chance.</p>

<p>I agree with you, incremental improvements do not matter anymore. They dont matter at all for mainstream, but needed to keep more technical audience happy.</p>

<p>It is now marketing and business development battle in my opinion. Word of month is a powerful tool and Firefox is going to contibue to push it that way. But... IMHO they need distribution deals. </p>

<p>Alex</p>]]>
    </content>
    <published>2006-10-21T12:25:41Z</published>
  </entry>

  <entry>
    <id>tag:72.47.210.69,2006://1.5096-comment:39872</id>
    <thr:in-reply-to ref="tag:72.47.210.69,2006://1.5096" type="text/html" href="http://www.readwriteweb.com/archives/firefox2_marketing.php"/>
    <link rel="alternate" type="text/html" href="http://www.readwriteweb.com/archives/firefox2_marketing.php#c39872" />
    <title>Comment from Terry Xu on 2006-10-22</title>
    <author>
        <name>Terry Xu</name>
        <uri>http://kunalu.com/blog</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://kunalu.com/blog">
        <![CDATA[<p>One question here, how would Firefox be marketed, in particular, in China.</p>

<p>I heard that the market share of FF in China is an estimate of 0.5%, or at most 1% if it'd increased since I "heard" it.</p>

<p>Does Firefox team care about that portion of market at all? If  positive, what could be done to improve it in the area.</p>

<p>One problem with Firefox to spread in China is many of the websites doesn't support Firefox, therefore users only see "ugly" contents and conceive it as the Firefox's bad. How would Firefox team look at this?</p>

<p>Thanks:)</p>]]>
    </content>
    <published>2006-10-23T01:04:56Z</published>
  </entry>

  <entry>
    <id>tag:72.47.210.69,2006://1.5096-comment:39873</id>
    <thr:in-reply-to ref="tag:72.47.210.69,2006://1.5096" type="text/html" href="http://www.readwriteweb.com/archives/firefox2_marketing.php"/>
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    <title>Comment from Richard MacManus on 2006-10-22</title>
    <author>
        <name>Richard MacManus</name>
        <uri>http://www.readwriteweb.com</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.readwriteweb.com">
        <![CDATA[<p>That's a *great* question Terry, as I have heard too that IE absolutely dominates in China. Perhaps this is where partnerships with the likes of Google, Apple, Lenovo and Dell will really help them. Microsoft has an enviable penetration in China, but Google is in the thick of things too with their search engine said to be <a href="http://www.readwriteweb.com/archives/baidu_google_compete.php" rel="nofollow">set to challenge</a> Baidu. So partnerships are probably key to Mozilla in getting Firefox on more desktops in China.</p>]]>
    </content>
    <published>2006-10-23T01:14:33Z</published>
  </entry>

  <entry>
    <id>tag:72.47.210.69,2006://1.5096-comment:39874</id>
    <thr:in-reply-to ref="tag:72.47.210.69,2006://1.5096" type="text/html" href="http://www.readwriteweb.com/archives/firefox2_marketing.php"/>
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    <title>Comment from Delta Taph on 2006-10-23</title>
    <author>
        <name>Delta Taph</name>
        <uri>http://www.tech.co.nr/</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.tech.co.nr/">
        <![CDATA[<p>Sweet! :D Firefox, you can buy Ad Space on my site any time! But I suppose it falls into the 'geek' category. :(</p>]]>
    </content>
    <published>2006-10-23T07:26:23Z</published>
  </entry>

  <entry>
    <id>tag:72.47.210.69,2006://1.5096-comment:39875</id>
    <thr:in-reply-to ref="tag:72.47.210.69,2006://1.5096" type="text/html" href="http://www.readwriteweb.com/archives/firefox2_marketing.php"/>
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    <title>Comment from Lloyd D Budd on 2006-10-24</title>
    <author>
        <name>Lloyd D Budd</name>
        <uri>http://foolswisdom.com/~lloyd</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://foolswisdom.com/~lloyd">
        <![CDATA[<p>China: as I understand based on discussions with multiple Firefox internationalizes/localizers, the origin of the lack of market share was technology. US technology embargoed from China and the inertia in providing an alternative. This meant IE was the only choice, and then Maxthon came along.</p>

<p>It will be hard to displace local Maxthon as the "install yourself" browser.</p>]]>
    </content>
    <published>2006-10-24T18:48:22Z</published>
  </entry>

  <entry>
    <id>tag:72.47.210.69,2006://1.5096-comment:39876</id>
    <thr:in-reply-to ref="tag:72.47.210.69,2006://1.5096" type="text/html" href="http://www.readwriteweb.com/archives/firefox2_marketing.php"/>
    <link rel="alternate" type="text/html" href="http://www.readwriteweb.com/archives/firefox2_marketing.php#c39876" />
    <title>Comment from Coimbatore on 2006-11-06</title>
    <author>
        <name>Coimbatore</name>
        <uri>http://www.coimbatorecity.com</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.coimbatorecity.com">
        <![CDATA[<p>Volume matters! Tieup with multiple companies and bundle it. Also make sure it disables IE from Windows. <br />
;-)</p>]]>
    </content>
    <published>2006-11-06T16:19:48Z</published>
  </entry>

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