Mobile technology is most likely to be used in Asia or Africa, where wired infrastructure is less common. Indeed, seven of the eleven case studies included with the report detailed mobile use among organizations working in African nations.

"Well over 3.5 billion mobile phones are in use around the world and organizations are harnessing this technology to help overcome humanitarian challenges," said Timothy E. Wirth, President of the United Nations Foundation in a press release. "Modern telecommunications, and the creative use of it, has the power to change lives and help the UN solve some of the world’s biggest challenges. It can connect families separated by disaster, help emergency relief workers respond more quickly, empower health workers with data to help combat disease and epidemics, track the impacts of climate change, and even help in the resolution of civil conflicts."

By far the most common use of technology is voice, followed by text messages. But more sophisticated uses such as photo and video messaging, mapping, data collection and analysis, and inventory management are on the rise. NGOs said that the use of mobile devices has allowed them to save time, transmit data more quickly and accurately, more quickly mobilize individuals, gather data, and reach audiences that were previously unreachable.

The case studies cover the areas of public health (such as connecting health workers to one another in Uganda), humanitarian assistance (such as alerting Iraqi refugees to food aid drop offs in Syria), and environmental conservation (such as using text messages to raise awareness about deforestation in Argentina). The entire report is available for download in PDF format from the UN Foundation web site.