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  <id>tag:,2008:/1/tag:www.readwriteweb.com,2008://1.6217-</id>
  <updated>2008-07-07T13:07:04Z</updated>
  <title>Comments for Trouble at eBay</title>
  
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  <entry>
    <id>tag:www.readwriteweb.com,2008://1.6217</id>
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    <link rel="service.edit" type="application/atom+xml" href="http://www.readwriteweb.com/cgi-bin/mt/mt-atom.cgi/weblog/blog_id=1/entry_id=6217" title="eBay Sellers Relaunch Boycott" />
    <published>2008-05-01T15:23:01Z</published>
    <updated>2008-05-02T00:40:50Z</updated>
    <title>eBay Sellers Relaunch Boycott</title>
    <summary>Back in February, we covered the first major seller strike on eBay, in which a large group of eBay&apos;s PowerSellers launched a week-long boycott of the site in an effort to have their voices heard. The sellers, who were unhappy with recent changes to listing prices and other policies, claimed some success and even USA...</summary>
    <author>
      <name>Sarah Perez</name>
      <uri>http://www.sarahintampa.com</uri>
    </author>
    
    <category term="Trends" />
    
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      <![CDATA[<p><img src="http://www.readwriteweb.com/images/ebay-logo.jpg">Back in February, we covered <a href="http://www.readwriteweb.com/archives/ebay_seller_boycott_ugc_means_user_power.php">the first major seller strike on eBay</a>, in which a large group of eBay's PowerSellers launched a week-long boycott of the site in an effort to have their voices heard. The sellers, who were unhappy with recent changes to listing prices and other policies, claimed some success and <a href="http://www.readwriteweb.com/archives/ebay_listings_down_13_during_strike.php">even USA Today reported a 13% drop in sales</a>. However, <a href="http://www.appscout.com/2008/03/ebays_boycott_response_protest.php">eBay denied the boycott had any impact whatsoever</a> on their business. This time the boycott will involve both eBay buyers and sellers, and, unlike the first, no end date has been set. </p>]]>
      <![CDATA[<p>The boycotters still have many unresolved issues regarding the changes that have been taking place on the site, the most radical being a change to the feedback system which prevents sellers from being able to leave negative or neutral feedback.</p>

<p>In addition to the feedback changes, the other items being protested include issues with DSRs (Detailed Seller Ratings), the minimum 21-Day PayPal hold for risky sellers and risky categories, fee increases, another other policy changes. A good summary of all the issues can be found <a href="http://bukowski.net/forum/showthread.php?t=3886">here</a>. </p>

<p>On eBay, there are <a href="http://forums.ebay.com/db2/thread.jspa?messageID=2010176973&amp;forumID=143&amp;x#2010176973">several</a> <a href="http://forums.ebay.com/db2/thread.jspa?threadID=2000558754&amp;tstart=0&amp;mod=1209510593051">ongoing</a> <a href="http://forums.ebay.com/db2/thread.jspa?threadID=1000686663&amp;tstart=0&amp;mod=1209510948388">discussion</a> <a href="http://forums.ebay.com/db2/thread.jspa?threadID=2000553623&amp;tstart=0&amp;mod=1209511290146">threads</a> <a href="http://forums.ebay.com/db2/thread.jspa?threadID=1000690598&amp;tstart=40&amp;mod=1209510770244">surrounding</a> the boycott, which began today. Some sellers are saying they won't boycott because they can't lose the business, but others say they won't just boycott, they will just take their business elsewhere for good. </p>

<p>Boycotters continue to use social media to spread their message - the unofficial <a href="http://www.myspace.com/boycottebay">MySpace page</a>, for example, has 738 friends as of today. New <a href="http://www.youtube.com/watch?v=bu9Ir7NDPtQ">YouTube</a> <a href="http://www.youtube.com/watch?v=24X-SlDmqKI&feature=related">videos</a> <a href="http://www.youtube.com/watch?v=4yFqnjMenfI&feature=related">have</a> <a href="http://www.youtube.com/watch?v=nf14CEHv__c&feature=related">appeared</a> as well.</p>

<p>It's too soon to tell whether this second boycott will have any impact on eBay either, but it may come down to whether eBay can withstand the loss of these major PowerSellers, <a href="http://www.guardian.co.uk/business/2008/apr/25/ebay.boycott">rumored to be in the hundreds</a>. With a site as massive as eBay, it's likely that they can. </p>
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  <entry>
    <id>tag:www.readwriteweb.com,2008://1.6217-comment:53592</id>
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    <title>Comment from Sam Newman on 2008-05-01</title>
    <author>
        <name>Sam Newman</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>About time.  </p>

<p>With their recent lawsuit going after Craigslist, Ebay has proven its unworthiness.   Their greed will shoot them in the foot sooner than later.  </p>]]>
    </content>
    <published>2008-05-01T18:17:14Z</published>
  </entry>

  <entry>
    <id>tag:www.readwriteweb.com,2008://1.6217-comment:53594</id>
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    <title>Comment from Bob on 2008-05-01</title>
    <author>
        <name>Bob</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>It is about time.  Very shortly you will start seeing eBay alternatives cropping up and taking some of their business away, FTW!</p>]]>
    </content>
    <published>2008-05-01T19:52:53Z</published>
  </entry>

  <entry>
    <id>tag:www.readwriteweb.com,2008://1.6217-comment:53595</id>
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    <title>Comment from Morgan on 2008-05-01</title>
    <author>
        <name>Morgan</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>Wishing them the worst-- I think eBay's totally right here, and I'm glad the changes have been made. Unfortunately without an organized complaint campaign people assume your side doesn't exist.</p>

<p>I was sick and tired of sellers sending emails like 'leave me feedback and I will leave yours'. I had already paid, they knew exactly the quality of me as a buyer. But they try to hold back and use the unspoken threat of negative feedback to try to force you to leave positive feedback.</p>

<p>I will use eBay more often now than I did before the change.</p>]]>
    </content>
    <published>2008-05-01T20:10:47Z</published>
  </entry>

  <entry>
    <id>tag:www.readwriteweb.com,2008://1.6217-comment:53625</id>
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    <title>Comment from Bill on 2008-05-01</title>
    <author>
        <name>Bill</name>
        <uri>http://www.projectspossible.com</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.projectspossible.com">
        <![CDATA[<p>I think there is more to the seller strike than the feedback issue... although that is a big issue for sure and you can read idea after idea of how it might be fixed.  Ultimately I think it is just the straw that broke the seller's back.  </p>

<p>eBay has an identity crisis.  Who do they want to be?  And I think their answer would be the WORLD's online marketplace for ALL things.  Unfortunately, buyers and sellers are caught in the middle and really don't know where they fit.  Every time eBay does something for one group of its customers it ticks another group of its customers off.  While they try to reel in revenue they end up alienating those that generate it.</p>

<p>It is self-destruction waiting to happen.  They're going to need some pretty talented leaders (and as we've seen so far they don't have that in place) to survive.</p>]]>
    </content>
    <published>2008-05-02T03:15:52Z</published>
  </entry>

  <entry>
    <id>tag:www.readwriteweb.com,2008://1.6217-comment:53653</id>
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    <title>Comment from Mike on 2008-05-02</title>
    <author>
        <name>Mike</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>@Morgan</p>

<p>I am only an occasional seller, but I always ask my buyers to leave feedback first. This isn't because I am threatening to leave negative if they leave negative, but because I believe that the feedback should reflect the buyers performance throughout the whole transaction (including returns & refunds etc), not just paying.<br />
I've had buyers who have been perfectly courteous and paid promptly who then became totally unreasonable when it turned out they hadn't read the listing or whatever.<br />
If I had given them feedback first then I would have had no recourse and no opportunity to complain about their behaviour during the returns stage of a transaction.<br />
As a buyer I am happy to leave feedback first. It indicates to the seller that I am happy with their service and above all have received and am happy with my item. As far as I am concerned the transaction is then over and they are free to leave feedback.<br />
Forcing it to be the other way around leaves sellers open to unscrupulous buyers, which is my main problem with the changes that ebay have introduced.</p>]]>
    </content>
    <published>2008-05-02T09:18:15Z</published>
  </entry>

  <entry>
    <id>tag:www.readwriteweb.com,2008://1.6217-comment:53694</id>
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    <title>Comment from Mozelle on 2008-05-02</title>
    <author>
        <name>Mozelle</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>I would love to see eBay reduce listing fees even more. Items under $25.00 should always be free to list. If the item sells, eBay collects their fees.</p>

<p>Millions of people are reluctant to list a product with a company that charges high up front fees for insertion with no guarantee that the item will be seen, or even sell! eBay wins regardless, not so for the sellers. No wonder their listings are down.</p>

<p>eBay has lost millions of sellers they should have been able to retain over the years.</p>

<p>Holding eBay recruiting seminars within United States Post Offices around the country will not do the trick either!  Recruiting newbees to further exploit, will not work for long.</p>

<p>eBay stock is stagnant. Dead in the water. A sign that investors no longer believe in this company! </p>

<p> <br />
eBay CEO needs to get his old sellers back on board before it's too late. No sellers-no buyers-no eBay.</p>

<p>eBay can afford to lower listing prices, can afford lower final value. They are hoarding billions of dollars in their coffers. </p>

<p>What do they plan on doing with all that money anyway? They are not sharing it with their investors that's for sure! lol.</p>

<p>Why not share with their sellers and buyers? Give them a break?</p>

<p>eBay needs to lower listing prices further, and lower final value.</p>

<p></p>

<p> </p>]]>
    </content>
    <published>2008-05-02T15:41:16Z</published>
  </entry>

  <entry>
    <id>tag:www.readwriteweb.com,2008://1.6217-comment:53722</id>
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    <title>Comment from Fabian Schonholz on 2008-05-02</title>
    <author>
        <name>Fabian Schonholz</name>
        <uri>http://www.fabianschonholz.com</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.fabianschonholz.com">
        <![CDATA[<p>This is definitely an opportunity.</p>]]>
    </content>
    <published>2008-05-02T20:47:56Z</published>
  </entry>

  <entry>
    <id>tag:www.readwriteweb.com,2008://1.6217-comment:55419</id>
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    <title>Comment from dizi izle on 2008-05-20</title>
    <author>
        <name>dizi izle</name>
        <uri>http://www.dizisiizle.org</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.dizisiizle.org">
        <![CDATA[<p>thank you man</p>]]>
    </content>
    <published>2008-05-20T11:32:47Z</published>
  </entry>

  <entry>
    <id>tag:www.readwriteweb.com,2008://1.6217-comment:55465</id>
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    <title>Comment from gloria brown on 2008-05-20</title>
    <author>
        <name>gloria brown</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>It looks like sellers are going to have to bend over backwards and kiss buyers asses to keep from getting negative feedback. I've been a member since 1997 and i won't sell anymore on ebay. buyers can always make up some sort of issue with an item and ask for a partial refund. even though i have 100% positive feedback and have worked to keep it thay way this change means buyers have the upper hand always. going elsewhere to sell, may continue to buy on ebay but who knows.</p>]]>
    </content>
    <published>2008-05-20T20:28:12Z</published>
  </entry>

  <entry>
    <id>tag:www.readwriteweb.com,2008://1.6217-comment:56440</id>
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    <title>Comment from sartset on 2008-05-29</title>
    <author>
        <name>sartset</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>The ONGOING GLOBAL BOYCOTT CONTINUES!!!</p>

<p>Boycotters from the U.S., FRANCE, ITALY, SPAIN, the U.K., GERMANY, and AUSTRALIA have UNITED!!! </p>

<p>SEE ebay's Discussion, "SELLER CENTRAL" for NUMEROUS threads and posts, including a thread titled, "BOYCOTT IN EUROPE" and the last pages of SELLER CENTRAL for the BOYCOTT THREADS that ebay hides (at least the ones that they have not deleted, yet).  Go to the other countries' discussion boards to see their (SOMETIMES HIDDEN) Boycott threads, too!</p>

<p><a href="http://www.43things.com/things/view/193389/file-a-class-action-lawsuit-against-ebay-and-paypal" rel="nofollow">http://www.43things.com/things/view/193389/file-a-class-action-lawsuit-against-ebay-and-paypal</a></p>

<p>powersellersunite.com</p>

<p><a href="http://labs.daylife.com/journalist/ina_steiner" rel="nofollow">http://labs.daylife.com/journalist/ina_steiner</a></p>

<p><br />
</p>]]>
    </content>
    <published>2008-05-29T23:01:03Z</published>
  </entry>

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