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  <id>tag:,2008:/1/tag:www.readwriteweb.com,2008://1.12086-</id>
  <updated>2008-12-03T21:12:24Z</updated>
  <title>Comments for What is The Future of Human Powered Search?</title>
  
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  <entry>
    <id>tag:www.readwriteweb.com,2008://1.12086</id>
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    <link rel="service.edit" type="application/atom+xml" href="http://www.readwriteweb.com/cgi-bin/mt/mt-atom.cgi/weblog/blog_id=1/entry_id=12086" title="What is The Future of Human Powered Search?" />
    <published>2008-10-08T08:00:00Z</published>
    <updated>2008-10-08T04:33:52Z</updated>
    <title>What is The Future of Human Powered Search?</title>
    <summary>Mahalo popularized the term &quot;human powered search&quot; when they launched just over a year ago. Many of the pitches we get still use that term as part of their positioning. Many of them are bootstrapped, so the price of entry is clearly low. But the upside has not yet been established. In this post we...</summary>
    <author>
      <name>Bernard Lunn</name>
      <uri>http://www.readwriteweb.com/about_bernardlunn.php</uri>
    </author>
    
    <category term="NYT" />
    
    <category term="Trends" />
    
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      <![CDATA[<p><img src="http://www.readwriteweb.com/images/mahalologo.jpg" /><a href="http://www.mahalo.com/">Mahalo</a> popularized the term "human powered search" when they <a href="http://www.readwriteweb.com/archives/top_5_hottest_product_launches_2007.php">launched</a> just over a year ago. Many of the pitches we get still use that term as part of their positioning. Many of them are bootstrapped, so the price of entry is clearly low. But the upside has not yet been established. In this post we look at the pros and cons of human powered search engines in general, look at some differentiating strategies and ask "what is the future for Human Powered Search?"</p>]]>
      <![CDATA[<h2>Old Wine In New Bottles?</h2>

<p>When Mahalo first launched, my instinctive reaction (which I recorded on my <a href="http://bernardlunn.wordpress.com/2007/06/25/maholo-and-other-human-assisted-search-challengers-to-google/">personal Blog</a>) was that this was "old wine in new bottles". Traditional publishers have been doing "human powered search" even BI (Before Internet) but these went  by boring names like Directory. Human editors work great in well defined niches, always have done and always will. Human editors produce the expert content that Google finds for you. This is long tail publishing. This is Business Media and Enthusiast Media, large but slow growth traditional publishing segments of the media industry.</p>

<p>But an Internet scale venture powered by humans rather than software? We look at three reasons why this might work and two reasons why it won't work.</p>

<h2>Three Pros And Two Cons</h2>

<p>Most ventures in this space highlight three things that a human editor can always do better than a software program. These are the three Pros:</p>

<p>1. Spam control. Humans can easily spot even the most ingenious spam .</p>

<p>2. Duplicate control. 10 articles that all say virtually the same thing are just a waste of time.</p>

<p>3. Disambiguation. Computers need an awful lot of expensive programming to always spot the difference between "apple" as a fruit, a consumer electronics company or a record label. Humans can do it in a flash.</p>

<p>The two Cons:</p>

<p>1. You cannot persuade people to break their Google habit until your searches are better than Google for most cases (not just the few cases where you specialize). This massive hurdle is true for all search engines.</p>

<p>2. You cannot win as a destination site if you are general purpose. You go to the sites that specialize in the areas that interest you. If you don't know what sites to go to, Google will find those sites for you.</p>

<p>So, do three Pros beat two Cons? Not in this case. The Pros are three relatively minor irritants that human powered search fixes. The Cons are total showstoppers.</p>

<h2>Pay People To Write Content?</h2>

<p>Mahalo pays people to create content. That means they can predict the quality of the results. Paying people requires lots of funding. Mahalo has plenty of funding and it is unlikely anybody else will get funded with the same model. So Mahalo has a fairly long and clear runway before take-off. Mahalo is private company so we don't know how long it will take them to get to profitability or even if the basic economics make profitability feasible at all. In today's climate, nobody will buy Mahalo without a clear path to profitability.</p>

<p>Are you Bullish or Bearish on Mahalo? Cast your vote in our <a href="http://readwriteweb.tradevibes.com/company/profile/mahalo?search=select">Company Index</a> (powered by TradeVibes). My vote was Bearish and I was in the majority at the time I cast my vote (80% Bullish vs 20% Bearish). The sample size on that vote was too low to be meaningful (40), so the more votes the better.</p>

<h2>The Elephant In The Community Generated Content Room</h2>

<p>Most other ventures get "the community" to create the content. The elephant in this room  is of course Wikipedia. How on earth do you get general knowledge content that is better at scale than Wikipedia? How do you motivate people to create content if, unlike Mahalo, you are not paying their salaries? Google's answer with Knol was to pay them indirectly via Adsense revenue. The market jury on Knol is still out. If Google cannot win, how can any other start-up without their brand power? If the Knol competitor also monetizes through Adsense, their margin is even less.</p>

<h2>About The Players</h2>

<p>The other well funded venture that wears the human powered search label is <a href="http://readwriteweb.tradevibes.com/company/profile/wikia?related=side">Wikia</a>.  Founded by Jimmy Wales of Wikipedia fame, this looks like the largest pure Wiki style venture. Content is community generated, but it appears that they have editors/moderators/curators on payroll.</p>

<p>Squidoo looks like a bootstrapped venture. It is hard to tell if it has traction. Looking at <a href="http://readwriteweb.tradevibes.com/company/profile/squidoo?search=select">Squidoo's page on TradeVibes</a> will point to many other inexpensive Wiki style ventures. The basic technology of Wikis is now a total commodity.</p>

<p>One of the earliest ventures, <a href="http://www.about.com/">About.com</a>, is now owned by the New York Times. On my survey of one, About is the one site other than Wikipedia that surfaces a lot in general knowledge type searches. At the scale they operate, it may well be profitable. So Mahalo, Wiki and other human powered search engines may have a bright future.</p>

<p>What do you think? Can general purpose human powered search engines scale and make money? Or will they either fail or move into small niches? What new ventures have a fundamentally differentiated approach to this market? </p>]]>
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  <entry>
    <id>tag:www.readwriteweb.com,2008://1.12086-comment:113208</id>
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    <title>Comment from Dushan Wegner on 2008-10-08</title>
    <author>
        <name>Dushan Wegner</name>
        <uri>http://friendfeed.com/shtikl</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://friendfeed.com/shtikl">
        <![CDATA[<p>I would (and will) rather bet on human powered search engines that serve interest- or product-related niches.</p>

<p>Example: I don't search for movies on Google. I search, obviously, at IMDB. I don't search for books at Google. I search at Amazon. etc. </p>

<p>There are still some unserved niches out there, that lack a dedicated, human-edited search engine.</p>]]>
    </content>
    <published>2008-10-08T09:10:53Z</published>
  </entry>

  <entry>
    <id>tag:www.readwriteweb.com,2008://1.12086-comment:113211</id>
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    <title>Comment from gowers on 2008-10-08</title>
    <author>
        <name>gowers</name>
        <uri>http://www.gowers.cn</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.gowers.cn">
        <![CDATA[<p>I love search engin better than human powered search</p>]]>
    </content>
    <published>2008-10-08T10:17:18Z</published>
  </entry>

  <entry>
    <id>tag:www.readwriteweb.com,2008://1.12086-comment:113215</id>
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    <title>Comment from Adam Jusko on 2008-10-08</title>
    <author>
        <name>Adam Jusko</name>
        <uri>http://www.bessed.com</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.bessed.com">
        <![CDATA[<p>I'm the founder of <a href="http://www.bessed.com" rel="nofollow">Bessed</a>, one of the bootstrapped human-powered search engines you refer to. I think your analysis is spot-on based on our experience, and we have moved away from the promise of a "human-powered search engine" because it creates an expectation in the user's mind that we can't fulfill and that I don't believe Mahalo even with all of its funding will ever be able to fill. In fact, I would say that Mahalo has already moved away from this model itself, in that it focuses heavily on entertainment & gaming content or breaking news, and in writing "how to's" that are totally content and not "search" at all.</p>

<p>At Bessed, we've changed our focus toward finding the "best websites" on any topic we cover, and many times we're covering topics that produce poor results when using Google. Example: a search for "Pelton & Crane Autoclave" produces Google search results that include the same company spamming the results under different domains. (An autoclave is like a medical sterilizer by the way.) Our page on this product eliminates this: <a href="http://www.bessed.peltoncraneautoclave" rel="nofollow">Pelton & Crane Autoclave</a>. Our goal is to cover everything, but in reality it seems our value proposition is to cover many of the more obscure searches and create pages that provide good lists of links, and then have those be indexed by Google and the others. The better we do at this, the more we can grow, but we can't compete head-to-head with Google on every search term.</p>

<p>I won't get into numbers, but when I look at the money our site generates and I extrapolate that out to a site like Mahalo, I can see the potential for a profitable small business (which I think Bessed is becoming and will continue to be for our miniscule staff), but I don't see a business that becomes insanely profitable in the manner of a robot-based search engine. There's simply too much labor cost involved in creating 10 million pages or whatever it would take to really have critical mass.</p>

<p>Which I think is why Mahalo is morphing into more of an About.com. That's where they can find the traffic and the ad dollars that make them profitable. I think the question for Mahalo versus a bootstrapped company is whether Mahalo's investors are content with them becoming a somewhat profitable content site versus becoming a game-changer that leads to a big acquisition or IPO. There's no doubt that sites like Mahalo and Bessed have value, but if those behind the scenes at Mahalo aren't content with being big versus huge, then you'll see it sold off in the next few years and those investors will move on.</p>]]>
    </content>
    <published>2008-10-08T11:35:50Z</published>
  </entry>

  <entry>
    <id>tag:www.readwriteweb.com,2008://1.12086-comment:113226</id>
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    <title>Comment from CHelmertz on 2008-10-08</title>
    <author>
        <name>CHelmertz</name>
        <uri>http://helmertz.com/blog</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://helmertz.com/blog">
        <![CDATA[<p>Isn't this exactly the way searching delicious works? It does the job for me. You have to think in 'tags', but who doesn't while using Google?</p>]]>
    </content>
    <published>2008-10-08T13:38:02Z</published>
  </entry>

  <entry>
    <id>tag:www.readwriteweb.com,2008://1.12086-comment:113234</id>
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    <title>Comment from Pranav on 2008-10-08</title>
    <author>
        <name>Pranav</name>
        <uri>http://startupdunia.com</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://startupdunia.com">
        <![CDATA[<p>Bernard,</p>

<p>Very well written post. I was (and still am) skeptical about human powered search. </p>

<p>I just wanted to elaborate on the first con (breaking people's google habit) a little bit. One of the points that I'd like to add is that no matter how many human editors Mahalo employs, the size of the content is always going to be pretty darn small compared to Google's massive index.</p>

<p>This introduces a serious limitation to the mahalo approach. It may be easy to find common place stuff like "2008 presidential debate" or "the dark knight", but search for obscure terms may not yield any results. A lot of folks use Google for ego surfing or searching for other people (online background check etc.). Mahalo will not work in such a use case. </p>

<p>Google has become the substitute for the browser address bar for many people. Its gonna be difficult topping that off.</p>

<p>None the less, Jason is a pretty smart entrepreneur. so, its still too soon to write off mahalo.</p>]]>
    </content>
    <published>2008-10-08T14:16:15Z</published>
  </entry>

  <entry>
    <id>tag:www.readwriteweb.com,2008://1.12086-comment:113247</id>
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    <title>Comment from Yihong Ding on 2008-10-08</title>
    <author>
        <name>Yihong Ding</name>
        <uri>http://friendfeed.com/yihongding</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://friendfeed.com/yihongding">
        <![CDATA[<p>Bernard,</p>

<p>I think you have addressed an important and timely issue. Will the human-powered search has its future? Thank you for sharing us with your thoughts, and it is a very well written.</p>

<p>About my own opinion, I support the strike-back of the human-powered search. However, many (or nearly all) of the current takes (represented by Mahalo) have made a mistake in their strategies. They are trying to perform the same search as Google but using human power. This thought is totally wrong. </p>

<p>Please allow me telling a little bit hint. Machine's strength is to tell people where the information is, while human's strength is to tell people who are the master of handling certain information. If the human-powered search is only going to compete the goal that machine-powered search is good at, there is no chance of winning. That's why this version of Mahalo or its likely peers may have little chance of success. </p>

<p>But only if the human-powered search engines may change their thoughts, a new door will open. Google will n</p>]]>
    </content>
    <published>2008-10-08T16:29:59Z</published>
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  <entry>
    <id>tag:www.readwriteweb.com,2008://1.12086-comment:113257</id>
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    <title>Comment from Lilly on 2008-10-08</title>
    <author>
        <name>Lilly</name>
        <uri>http://www.tradevibes.com</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.tradevibes.com">
        <![CDATA[<p>Hey Bernard,</p>

<p>Really interesting post. With so many search engines out there, it is really hard to differentiate and figure out the pros and the cons. Mahalo has come out with an idea that, while it may seem novel, really isn't, but is still brilliant and it works. Wikis, like TradeVibes, depend almost entirely on human interaction for their livelihood, so why not translate that in to a search engine? Thanks for highlighting a great company, and as always, thanks for the TradeVibes mention. </p>

<p>Keep enjoying TradeVibes and encouraging others to use it like the resource we intend to be!</p>

<p>-Lilly</p>]]>
    </content>
    <published>2008-10-08T18:13:05Z</published>
  </entry>

  <entry>
    <id>tag:www.readwriteweb.com,2008://1.12086-comment:113264</id>
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    <title>Comment from Luis Pereira on 2008-10-08</title>
    <author>
        <name>Luis Pereira</name>
        <uri>http://www.stumpedia.com</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.stumpedia.com">
        <![CDATA[<p>Nice post Bernard, but you forgot to mention Stumpedia.com. :-)</p>]]>
    </content>
    <published>2008-10-08T19:13:04Z</published>
  </entry>

  <entry>
    <id>tag:www.readwriteweb.com,2008://1.12086-comment:113270</id>
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    <title>Comment from Liz on 2008-10-08</title>
    <author>
        <name>Liz</name>
        <uri>http://www.findingdulcinea.com</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.findingdulcinea.com">
        <![CDATA[<p>Yihong,</p>

<p>You're right that human powered search companies need to change their thinking. They shouldn't try to compete directly with search engines.</p>

<p>At <a>findingDulcinea</a> our chief focus is on guides to the most commonly searched topics, top-level and specific. We don't claim to be the be-all, end-all in people's search process; in fact, we are trying to hark back to a time when people did more research and more discovering on their own--in a library, for instance.</p>

<p>We open the door to a world of good sites, not a universe of sites ranging in quality and credibility. There's no question of trying to compete with a search engine, but to suggest that starting a Web search with a search engine isn't always the best bet. It's often very inefficient, time-consuming, and confusing. Our insight into what the sites we've chosen are offering better equips Web users, making them more fluent searchers.</p>

<p>Search engines' success needn't crowd out human-powered sites or prevent them from being successful.</p>

<p>Liz</p>]]>
    </content>
    <published>2008-10-08T20:02:11Z</published>
  </entry>

  <entry>
    <id>tag:www.readwriteweb.com,2008://1.12086-comment:113293</id>
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    <title>Comment from Ed on 2008-10-08</title>
    <author>
        <name>Ed</name>
        <uri>http://www.buttonall.com</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.buttonall.com">
        <![CDATA[<p>#1Dushan...Couldn't agree with you more...</p>

<p>Man does not live on Google alone.  Our philosophy at ButtonALL is that there is a time and place for many search engines relative to the situation.  Our job is to organize them and create a better user interface.</p>

<p>You can test drive most of the human search engines referenced in this article all from one page just by clicking here: <a href="http://www.buttonall.com/add/48" rel="nofollow">http://www.buttonall.com/add/48</a> <br />
</p>]]>
    </content>
    <published>2008-10-08T22:00:46Z</published>
  </entry>

  <entry>
    <id>tag:www.readwriteweb.com,2008://1.12086-comment:113363</id>
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    <title>Comment from Ryan on 2008-10-09</title>
    <author>
        <name>Ryan</name>
        <uri>http://www.rethnk.com</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.rethnk.com">
        <![CDATA[<p>I think human-powered search engines are completely missing the purpose of search engines. </p>

<p>I use a search engine to find information, lots of it. It would be great if I could see which pages are most recommended, which ones are spam, and which ones are redundant. I would love that. To do that though takes a lot of mundane task work, which can easily be automated by flowcharts, algorithms, and rationale. So in the search area they are 100 lines of code away from being frivolous. </p>

<p>I use "human power" to find reviews, ratings, and opinions. Even then though I could care less what one person thinks, I want to know what 100 think. I (and most others) just look for patterns. Do 80 of 90 people highly recommend a product? Great, then I'm more likely to buy that. </p>

<p>Thus when it comes to search engines the only "human" aspect that could aid the process would be a simple 5 star rating process. If Google ever let people rate individual sites, and then added that rating to part of it's search algorithm that would be the end of "human-powered search engines" as we know it. </p>

<p>As I've said before, I hate any business that's a feature away from obsolescence, and that's exactly what Mahalo and others like it are. </p>]]>
    </content>
    <published>2008-10-09T13:51:23Z</published>
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