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  <id>tag:www.readwriteweb.com,2011:/1/tag:www.readwriteweb.com,2009://1.16839-</id>
  <updated>2011-08-16T16:25:29Z</updated>
  <title>Comments for Sponsor Post: Microsoft Retail Store</title>
  
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  <entry>
    <id>tag:www.readwriteweb.com,2009://1.16839</id>
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    <link rel="service.edit" type="application/atom+xml" href="http://www.readwriteweb.com/cgi-bin/mt/mt-atom.cgi/weblog/blog_id=1/entry_id=16839" title="Sponsor Post: Microsoft Retail Store" />
    <published>2009-10-22T12:00:33Z</published>
    <updated>2009-10-21T20:31:54Z</updated>
    <title>Sponsor Post: Microsoft Retail Store</title>
    <summary>Editor&apos;s note: we offer our long-term sponsors the opportunity to write &apos;Sponsor Posts&apos; and tell their story. These posts are clearly marked as written by sponsors, but we also want them to be useful and interesting to our readers. We hope you like the posts and we encourage you to support our sponsors by trying...</summary>
    <author>
      <name>RWW Sponsor</name>
      
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    <category term="Sponsors" />
    
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      <![CDATA[<p><a href="http://d1.openx.org/ck.php?oaparams=2__bannerid=42990__zoneid=11195__cb=8563f41fa1__r_id=86ad9691c7f329b8822cca552fb268da__r_ts=kpq17g__oadest=http%3A%2F%2Fwww.aplus.net%2F%3Futm_source%3DRWW%26utm_medium%3D125x125ROS%26utm_campaign%3Dlaunch" rel="nofollow"><img src="http://www.readwriteweb.com/images/sponsored_post_aplus.jpg" border="0" alt="Aplus.net" /></a><em><strong>Editor's note:</strong> we offer our long-term sponsors the opportunity to write 'Sponsor Posts' and tell their story. These posts are clearly marked as written by sponsors, but we also want them to be <strong>useful and interesting</strong> to our readers. We hope you like the posts and we encourage you to support our sponsors by trying out their products.</em></p>

<p>Coming soon to a mall near you: the Microsoft Retail Store.</p>

<p>Yes, that's right: Redmond, Washington's favorite son wants a closer, snugglier relationship with you, the consumer.</p>]]>
      <![CDATA[<p>Given Microsoft's relative lack of retail experience, and the fact that it plans to locate near its nemesis (well, one of its nemeses), the Apple Store, we wanted to help. So we came up with a list of ideas to help the big MS make its stores a hit.</p>

<p>Warning: some of these are serious, others not so much. Which is which? You be the judge.</p>

<ol>
<li><strong>Hold star-powered store opening events.</strong><br />
Announce that Microsoft will celebrate all store openings with live skits featuring goofy bosom buddies <a href="http://www.youtube.com/watch?v=IiVMPgCf6YY">Bill Gates and Jerry Seinfeld</a>.</li>

<li><strong>Hire the very best people to run the stores.</strong><br />
You only get one chance to make a good first impression, so make sure your people have the <a href="http://blog.seattlepi.com/microsoft/archives/179931.asp?from=blog_last3">track record</a> to pull this off.</li>

<li><strong>Offer diagnostic and repair services.</strong><br />
If Geniuses can fix or replace any Apple-branded electronics still under warranty, then Microsoft's retail staff can do the same for stuff that sports stickers claiming things like "Windows Vista Capable."</li>

<li><strong>Build alliances with computer manufacturers to staff the Guru Bars.</strong><br />
And why not? The big names have plenty riding on the launch of Windows 7. Besides, they've built up plenty of customer service expertise in places like Texas, California and Hyderabad. (Note: certain fine computer builders, like Bob & Doug's Corner Computer Emporium, might not get a seat at the Bar.)</li>

<li><strong>Train all staff to maintain the highest level of professionalism.</strong><br />
For instance, make sure associates smile politely when a customer walks up, grins, says "Hello, I'm a Mac" and elbows them in the ribs.</li>

<li><strong>Display Windows-based hardware for people to try.</strong><br />
Show how Windows runs on computers, smartphones and whatever else Microsoft wants to convince people to buy.</li>

<li><strong>Promote fan clubs to celebrate previous Microsoft consumer successes.</strong><br />
Start with enthusiasts for Microsoft Surface, Windows Tablet Edition, Passport, Vista and <a href="http://www.prnewschannel.com/absolutenm/templates/?a=1732&z=4">Sidekick</a>.</li>

<li><strong>Run workshops for business users.</strong><br />
Exploit current holes in software available for the Mac. For instance, bring in experts to explain how to set up popular accounting packages and, for lawyers, legal practice management systems.</li>

<li><strong>Run workshops for creative users.</strong><br />
Run workshops showing how Windows computer users can start their artsy projects (photo books, websites, music videos) right out of the box. Have the workshops led by cute little girls who end each seminar by saying "<a href="http://www.youtube.com/watch?v=Rhre2C4THT4">I'm a PC and I'm four and a half</a>."</li>

<li><strong>Run safe computing workshops.</strong><br />
Teach users the basics, like not opening all attachments, not clicking links in spam email and so forth.</li>

<li><strong>Run basic Windows repair workshops.</strong><br />
Teach computer users how to: remove pre-loaded trial software; replace faulty .dlls; make changes in the Windows registry; manually uninstall software when Windows botches the job; effectively scan online forums for answers to other problems; and, when all else fails, reinstall Windows and all other software from the ground up.</li>

<li><strong>Create an X-Box gaming area.</strong><br />
Preview the latest games, hold in-store tournaments and otherwise build excitement around Microsoft's gaming platform. Contain this area in a soundproof room away from workshops, ideally in the mall display window so that everyone can see how rockin' Microsoft is.</li>

<li><strong>Guerilla marketing (offense).</strong><br />
Every day, send people to nearby Apple Stores to pose as shoppers, whine about how expensive Macs are, then proclaim loudly, "<a href="http://www.youtube.com/watch?v=Qui43P1kztw">Maybe we should go PC</a>."</li>

<li><strong>Guerilla marketing (defense).</strong><br />
Prepare a list of canned answers to anticipated questions from Apple operatives. Of particular importance, be ready to explain how <a href="http://www.youtube.com/watch?v=QT6YO30GhmQ">Microsoft's operating system is <strong>not</strong> a copy of Apple's</a>.</li>

<li><strong>Offer kids play area.</strong><br />
Create a low "play table" where kids can sit down and show their parents how easily they can figure out a Windows computer.</li>

<li><strong>Store closing.</strong><br />
To tell shoppers the store is closing for the day in a way they're sure to understand, have the giant video wall display the Windows Blue Screen of Death.</li>
</ol>

<p>What do you want from Microsoft Retail Stores? Please tell us in the comments below.</p>]]>
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  <entry>
    <id>tag:www.readwriteweb.com,2009://1.16839-comment:300155</id>
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    <title>Comment from remove Palladium Antivirus on 2011-01-25</title>
    <author>
        <name>remove Palladium Antivirus</name>
        <uri>http://security-wire.com/01/how-to-remove-palladium-antivirus-rogue-anti-spyware.html</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://security-wire.com/01/how-to-remove-palladium-antivirus-rogue-anti-spyware.html">
        <![CDATA[<p>Your article is really helpful!</p>]]>
    </content>
    <published>2011-01-25T10:23:47Z</published>
  </entry>

  <entry>
    <id>tag:www.readwriteweb.com,2009://1.16839-comment:293726</id>
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    <title>Comment from Sports Energy on 2010-12-22</title>
    <author>
        <name>Sports Energy</name>
        <uri>http://www.catalyst-energy.com</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.catalyst-energy.com">
        <![CDATA[<p>Nice blog.<br />Thanks for this blog.<br /><br /><a href="http://www.applecomputerstores.net" rel="nofollow">www.applecomputerstores.net</a></p>]]>
    </content>
    <published>2010-12-22T16:50:06Z</published>
  </entry>

  <entry>
    <id>tag:www.readwriteweb.com,2009://1.16839-comment:293165</id>
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    <title>Comment from Best Registry Cleaner on 2010-12-20</title>
    <author>
        <name>Best Registry Cleaner</name>
        <uri>http://www.best-registrycleaner.net</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.best-registrycleaner.net">
        <![CDATA[<p>The big names have plenty riding on the launch of Windows 7.</p>]]>
    </content>
    <published>2010-12-20T09:58:41Z</published>
  </entry>

  <entry>
    <id>tag:www.readwriteweb.com,2009://1.16839-comment:292961</id>
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    <title>Comment from apple computer store on 2010-12-19</title>
    <author>
        <name>apple computer store</name>
        <uri>http://www.APPLECOMPUTERSTORES.NET</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.APPLECOMPUTERSTORES.NET">
        <![CDATA[<p>Nice blog.<br />Very interesting,Thanks for it.</p>]]>
    </content>
    <published>2010-12-19T15:22:17Z</published>
  </entry>

  <entry>
    <id>tag:www.readwriteweb.com,2009://1.16839-comment:164273</id>
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    <title>Comment from Samantha @ EPOS system  on 2009-10-22</title>
    <author>
        <name>Samantha @ EPOS system </name>
        <uri>http://www.haven-systems.co.uk</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.haven-systems.co.uk">
        <![CDATA[<p>Yea, gone a bit to far on the customer bonding front with that cuddly snugly language. You should always give the customer room to breath and not smother them or they will run away or be sick, like you said.</p>]]>
    </content>
    <published>2009-10-23T02:15:51Z</published>
  </entry>

  <entry>
    <id>tag:www.readwriteweb.com,2009://1.16839-comment:164184</id>
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    <title>Comment from GRO on 2009-10-22</title>
    <author>
        <name>GRO</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>I like the #16.<br />
Windows Blue Screen is something that everybody knows the meaning ;) (even Windows 7 have this "feature")</p>

<p>#13 needs to be more elaborated. The reason why people go to a Apple store is to look at the new, cool and "expensive" Macs...Most of them are not going there to buy anything.</p>

<p>If you tell someone that it's expensive...it doesn't matter because it's still cool.</p>

<p>Anyway, the new "ultra-slim" PC laptops are expensive too (some of them more expensive than Macs). But they are cool and people want to see them at Microsoft Store.</p>

<p>#12 Excellent...That's something that Apple stores don't have.</p>

<p>Guru "Bar" ? :D - You guys could be more creative. That's the reason people think you try to copy Apple. <br />
Even the "best people to run the stores" you tried to hire from Apple (may be it's not completely true, but it was on the media and it was very negative).</p>

<p>By the way, I'm a PC (Linux), a Mac and an ex-Windows (yes, I have tried Windows 7 for a few months, it's definitely the best Windows ever, but almost no innovation compared to the others OS that I use everyday). But for sure I'll expend some good time at a Microsoft Store, if you guys come with some cool hardware and games (and I know you have a lot).</p>

<p>Good luck!<br />
</p>]]>
    </content>
    <published>2009-10-22T14:11:23Z</published>
  </entry>

  <entry>
    <id>tag:www.readwriteweb.com,2009://1.16839-comment:164172</id>
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    <title>Comment from 布里斯班 on 2009-10-22</title>
    <author>
        <name>布里斯班</name>
        <uri>http://brisbane.at9t.com/</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://brisbane.at9t.com/">
        <![CDATA[<p>Me too :-)</p>]]>
    </content>
    <published>2009-10-22T13:20:35Z</published>
  </entry>

  <entry>
    <id>tag:www.readwriteweb.com,2009://1.16839-comment:164171</id>
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    <title>Comment from Charles on 2009-10-22</title>
    <author>
        <name>Charles</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>"a closer, snugglier relationship with you, the consumer." </p>

<p>I just threw up in my mouth</p>]]>
    </content>
    <published>2009-10-22T13:04:13Z</published>
  </entry>

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