Barnes & Noble's eBook Store Launch Successful, But Hurt by Absence of eReader Hardware
When Barnes & Noble launched its eBook store, it immediately attracted a lot of potential customers. According to Compete's Dillon McGovern, more than four times as many people visited the eBook section on B&N's website than the Amazon Kindle store during the first week after the launch in July. After just about a month, though, these numbers returned to normality and today Amazon once again leads the pack by a very wide margin. While B&N was able to attract a lot of interest in its new eBook offerings, it was clearly hurt by the fact that it didn't offer users a hardware eReader yet.
For now, B&N only advertises its iPhone, BlackBerry, and PC/Mac software readers on its site, but the company doesn't offer any compatible hardware readers just yet. Since the launch of the eBook store, B&N has announced a partnership with iRex and we are still waiting for the mythical Plastic Logic eReader to appear.
A spike in interest right after the launch of a new product is obviously nothing unusual, but this data shows that B&N could challenge the Kindle in the long run. To do so, however, B&N needs to offer users a clear alternative to Amazon's Kindle. Sony, which offers numerous eReaders that are connected to its eBook store, is obviously also trying to make a major push in the eBook market and while its numbers are slowly trending up, Amazon and the Kindle remain in a clear lead. As Compete's McGovern points out, B&N has shown that it can easily drive its customers to its eBook store - thanks, in no small part, to a very successful email campaign - but it will need to offer a hardware eReader to really take on Amazon.
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B&N Seriously needs to address the fact that the world is going mobile. Amazon did this to them before when the "world" was moving to the web. In competition you sometimes need to be ahead of the market or..... create the market like amazon did w the kindle..
That is outstanding. Much welcome in the industry. I cant wait to see what the future will bring from B&N....