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Business Models For Start Pages

Written by Richard MacManus / August 28, 2006 6:07 PM / 9 Comments

Recently a new personalized start page product was announced, Webwag. In the comments to my post about Webwag, several people expressed their view that start pages are not a viable business. Personally I think start pages have plenty of opportunities to make money, despite (and sometimes because of) competition from Microsoft, Google and Yahoo.

start pages

An independent platform

The first point to make is that - unlike the big Internet companies - start pages like Netvibes, Pageflakes and Webwag are independent. This means they can act as a platform for a wider range of businesses than the big Internet companies - whose main purpose is to be a platform for their own portal products.

In practical terms, what this means is that the small start pages can make partnerships with other small businesses and startups. A recent example of this is Pageflakes teaming up with Zixxo to offer local coupons. As the Pageflakes blog put it:

"...businesses can create and manage their coupons with Zixxo and they syndicate them out to local consumers through partner websites. All Pageflakes users can now add the Zixxo Flake to their personal page and search for local coupons, specials and discounts."

Pageflakes has also recently buddied up with Odeo Podcasts, Rapleaf Reputations, Correios Package Tracking and others.

Netvibes also has a raft of partner modules - including for eBay, Digg, Meebo and Alexa.

So we're seeing a number of these 'partnerships' happening in the start page space and it'll only increase over time. While there's nothing stopping the big companies (Google, MS, Y!) doing the same, in reality their major priority is to promote their own proprietary product range. For example, why would Google Personalized Page promote Zixxo's coupons when they have their own Google Local coupons?


Pageflakes homepage

The Widgetizing of the Web

If you consider the trend towards a world of widgets and gadgets (mini web applications), you begin to see the potential to make real money from an independent platform. As I wrote in a June article entitled The Future of Personalized Start Pages, the likes of Pageflakes and Netvibes "are building up to a near future where gadgets/widgets will be much more plentiful and functional. Basically these start pages are expecting the world of web services to blossom in the next few years, which is my expectation too."

The big Internet companies stand to gain a lot from this too - e.g. in my recent interview with GM Windows Live George Moore, he said that Windows Live is being built on their gadget architecture. Microsoft expects to see gadgets being used across many different devices. Moore said:

"The gadget architecture can actually render to any number of different technologies. It can render to DHTML, to Avalon, etc. So it would be up to the gadget author to detect if they're running on a Vista machine, if they choose."

So widgets/gadgets are ramping up to be a key part of the Web platform going forward, which all the start pages (big and small) are ideally placed to leverage. And the smaller start pages have certainly not shied away from building up their platforms. Pageflakes now has 100 "flakes" (i.e. widgets) and recently introduced more customization options. Likewise, Netvibes is putting in a lot of work on their module ecosystem.


Netvibes Ecosystem

White Labelling

Another option for small start pages is to white label their technology - i.e. offer it to other organizations as a customizable start page. I can see a lot of potential demand from corporates and media companies to use a start page, with their own branding, so that employees and/or customers may create their own 'portal' experience. Similar to what Reddit is doing in the social news space.

Affiliate Marketing

Webwag CEO Franck Poisson said that affiliate marketing is a key aspect of their start page, a la what Netvibes is doing with Kelkoo. And as e-consultancy recently wrote, there is potential for start pages to move into 'social shopping'. This could mean building on the partnerships mentioned above and ensuring that start pages get a cut of whatever is sold via a merchant's widget on their page.


New start page, Webwag

International Expansion

This is one of the more interesting areas for small start pages to explore, particularly given the relative weakness of the big Internet companies outside of the US and english-speaking countries. It's interesting to note that the small start pages I've mentioned in this post are all based in Europe - Pageflakes in Germany, Netvibes in France and Webwag in France too.

Netvibes is in the process of making their service much more international:

"At netvibes, we are actively working to make our service available to everyone in every language. In fact, we have already built a collaborative tool for the translation of any content on netvibes. The service, now in beta, enabled us to successfully translate the site into Spanish and Japanese."

Similarly, Pageflakes has recently localized to China, Brazil and Germany.

So catering to the international markets is a key way that the small start pages can do business - because as I've discovered while doing my series on international web apps, localization matters and it's something the big Internet companies aren't necessarily good at.

Summary

Pageflakes CEO Christoph Janz told me that "personalized startpages like Pageflakes have a business model that is similar to 'old school' portals: build a large customer base and monetize it via advertising, e-commerce commissions and lead generation." And Christoph believes the independence of small start pages will enable them to "connect thousands of providers with millions of consumers of digital content, services and applications."

Which is to say: there are opportunities aplenty for smart start pages and I think the early entrants Netvibes and Pageflakes are particularly well-placed to take advantage of them. I'll be interested to see what Webwag brings to the table, plus it wouldn't surprise me to see more entrants to this market (e.g. it's not a stretch for the likes of Suprglu or 43Things to consider doing a start page).

Of course the big 3 will likely take a huge chunk of the start pages market, but in my view there are more than enough opportunities for the smaller players.



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  1. What about companies like goowy, who use minis for their start page metaphor...try it at http://start.goowy.com

    Posted by: alex | August 28, 2006 7:37 PM



  2. Interesting post. One thing I would point out, however, is that Google's personalized homepage basically allows anyone, even services offered by competitors, to create a module/gadget that users can add to their homepages. For example, there is a Flickr widget that will display Flickr photos on a Google personalized homepage. There is really nothing stopping any of the companies you mentioned above from creating modules and encouraging Google users to add them to their personalized pages -- they are just not likely to get the level of co-marketing pop from the "Big 3" in areas where those firms have competitive products.

    Posted by: Charles Hudson | August 28, 2006 7:42 PM



  3. On a personal note: I am surprised to see even more independent startups in the start pages area to popup these days. The big 3 and several smaller, independent competitors are already up and running (and have the funding), and still there is a no end in sight when it comes to new startups. Shows how much interest there is in the whole market I assume. I wouldn't be surprised to see some VERY tough fights in the near future. Would be interesting to look back on all this in 2008 ;-)

    Cheers
    Ole

    Posted by: Ole | August 28, 2006 8:52 PM



  4. Hi,
    1. I Totally agree with Charles Hudson.
    It seems that "big 4" (google, yahoo, msn and aol) understood their mistakes. They all have API that allow users to create widgets.
    I thought few weeks (months) ago that it could be a problem for them to open their interface, but I was wrong.

    2. As you wrote, startpages "buddied up" with other services. But I'm not sure that there is deal with "cash".

    Cheers,

    Cédric (a french guy)

    Posted by: Cedric | August 29, 2006 12:13 AM



  5. Hello, I write a post "Netvibes, Pageflakes, WebWag, or how to monetise my ‚Äúme‚Ä? ? one week ago on this subject.
    http://www.pascalrossini.com/wordpress_eng/?p=259

    Cheers, pascal

    Posted by: Pascal | August 29, 2006 1:39 AM



  6. Another great and very precious mass analysis article. Thank you very very much!

    Posted by: Emre Sokullu | August 29, 2006 3:55 AM



  7. What if any progress are these start pages making in regards to developing an Enterprise Start Page that would have the security model in place to leverage widgets developed for tools like SF.com and Basecamp.

    Thanks,
    Frank

    Posted by: Frank Brown | August 29, 2006 5:17 AM



  8. Wow. What a great write-up. It's been so easy to sit back and predict the only future for start pages was to get bought out by the giants. Your article's definitely opened my eyes to more possibilities. I particularly enjoyed your take on white-labeling potential.

    Posted by: soxiam | August 29, 2006 12:18 PM



  9. one web-based messenger i came across was koolim.com and i love it.

    Posted by: kathy | August 30, 2006 7:49 AM



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