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Could Facebook Be the New Ning?

Written by Josh Catone / June 6, 2008 7:41 AM / 6 Comments

Earlier this week something interesting happened in the world of social networking: Verizon, which this week became America's largest mobile carrier after moving to acquire Alltel, moved its branded social network to Facebook. The company announced a plan to shut down its Verizon Community site -- a moderately popular corporate social network -- in favor of its 18,000 member strong Facebook fan page. Right now, Facebook Pages can't be considered full social networks, but could they ever be the best place to center your social media strategy?

Verizon said the move was part of an "ongoing effort to provide our users with the most dynamic and feature rich community experience," and invited users to copy over blogs, photos, friends list, and posts to the Facebook group -- which won't be easy since Facebook's Pages don't support all of those things. Justin Smith of Inside Facebook says that social networking company is planning a major upgrade to Pages to make them "more compelling for businesses to build a deep presence on Facebook."

Right now, Facebook Pages can't be considered a complete social networking solution like Ning -- the feature set is just too limited and constricting, plus only businesses, brands/products, and artists can have them. But it is easy to see why Facebook Pages could be attractive to social media marketers. They're easy to set up and manage, and they come with access to a built in audience.

However, even if the coming changes noted by Smith add features to make Pages more complete mini-social networks, there are a lot of reasons why Facebook should not be looked at by companies as a Ning-alternative (or an alternative to any full branded social network provider). First and foremost, even though Facebook has shown some indications recently of being more open, they're still a very closed platform. Verizon may be making a mistake by putting all its eggs in one basket.

Facebook Pages should certainly be part of a social media strategy for businesses, brands, and artists, but it certainly shouldn't be the only part. Facebook's most popular Page, that of US presidential candidate Barack Obama, provides a good example of a complete social media strategy done right. In addition to his 900,000 strong Facebook Page, Obama has a presence on more than 10 other top social media sites including MySpace, Digg, Flickr, YouTube, LinkedIn, and Twitter. He also runs his own branded social network My.BarackObama.com. Obama's complete strategy has helped him to raise record amounts of money online during this campaign cycle and build awareness among the younger, Internet-centric demographic.

Unless Facebook transforms Pages into a Ning-like platform for hosting external branded social networks that hook into the Facebook social graph (which seems unlikely given Facebook's clear reluctance to open its walled garden, though it would be a very interesting twist -- and might actually be a Ning-killer), there's really no reason to follow Verizon's lead and use the site in place of a branded social network.


Comments

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    Posted by: keith brown | June 6, 2008 10:19 AM



  2. I can't wait for Facebook to start implementing more robust social network features for Pages. We invest time and effort in maintaining our Facebook page - http://www.facebook.com/pages/VentureDeal-Venture-Capital-Database/5909978685 - but it could be so much more useful to visitors if it had Ning-like features.

    LinkedIn could also stand to build out its Groups functionality to support this type of use case.

    Posted by: Don Jones | June 6, 2008 10:50 AM



  3. Verizon has 18k fans on facebook? Who are these people?!?!

    Posted by: Rob | June 6, 2008 1:07 PM



  4. I agree Facebook isn't the only place to put your eggs, but it should be a part of every marketer's strategy.

    It's already proven that Facebook can be used to make money for fund raising and driving traffic to online businesses - your own or someone else's.

    And traffic can convert into money.

    Posted by: Peter | June 6, 2008 8:37 PM



  5. I have a Facebook account. I don't have a MySpace account. But why use (only) Facebook instead of MySpace? MySpace is way bigger. If Facebook is going to take on Ning, that would be a very clever move.

    Really though. Running a MySpace Community and a Facebook community and later on another (resources!)... We really need to go decentralized or it will be a pain in the butt. In a local market like the Netherlands Hyves.nl is much bigger than MySpace or Facebook. There is just no way for companies to 'plug and play' information in or out of social networks that they can use.

    I would also like to add that it is important not to get in a users way for some companies commercial goals. If it ain't opt in many will opt out, making it useless. It has to be as useful for the customer as it is for the company.

    Posted by: DC Crowley | June 8, 2008 1:43 AM



  6. Is Ning the next facebook killer?

    What if Ning decided to create a super social network with all the current networks on Ning being morphed into one giant network?

    Posted by: Gregg Nelson | June 18, 2008 12:51 PM



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