I'm at the Graphing Social Patterns conference in San Jose for the next two days. I'll covering the event for Read/WriteWeb and doing a few interviews on Read/WriteTalk.
This morning Charlene Li from Forrester Research gave a presentation entitled 'Big Brands & Facebook: Marketing Case Studies & Best Practices.' The theme that she came back to a few times was: Facebook marketing requires communication not advertising.
Assuming that advertising means 'interruption', I think anyone who has been using Facebook for anytime would agree with that assumption. Some of the implications around best practices were quite interesting, so in this post we'll explore those.

Charlene's goal was to encourage the audience and advertisers (who didn't seem to be many in the audience) to think beyond traditional advertising. She started by establishing different appraoches to advertising on the Facebook platform. Specifically she outlined three approaches to buying advertising on Facebook:
Going back to Charlene's opening theme of communicating and not advertising, she revisited the statement and started exploring effective ways to communicate. She specifically talked about Sponsored Groups. For clarification, while anyone can create a Facebook Group, the sponsored groups provide additional functionality including:
As an example, the screen shot below is the Jeep Sponsored Group on Facebook.
Charlene laid out five best practices for sponsored groups:
For perspective, while this is certainly a compelling way to communicate with users, it's important to realize that only large brands and companies are able to afford creating sponsored groups. According to Charlene, the costs are usually in the six figures for a three month engagement. However, any company can setup a traditional group for no cost at all. For example, here is a link to the Read/WriteWeb Facebook Group.
Charlene also touched on branded applications, although in her opinion there weren't any good case studies yet. Someone in the audience asked: "What is a good example of a facebook app that is true to its brand?" Charlene answered: "None, I keep waiting but there is a long way to go."
It was repeated a number of times today that it's the 'Summer of Facebook' (see Dan Farber's post). As the community continues to discuss new opportunities for building on top of the social platform of Facebook, it's important to realize that involving big brands will be crucial. Hopefully, some of these best practices will be helpful for not just the brands looking to engage, but also all of the developers looking to build those experiences.
Note: Charlene Li photo credit B D Solis Flickr