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Facebook Launches Friend Lists - Still Not Ready for Business

Written by Josh Catone / December 19, 2007 5:15 PM / 6 Comments

Facebook finally rolled out their long awaited friend lists feature today. The feature allows users to create groups of friends and has been seen as a necessary step for Facebook to be able to compete with professional networks like LinkedIn, but Facebook's implementation seems incomplete.

According to Facebook, lists are for "for messaging, invites, and more." Indeed, by creating lists among your friends you can easily mass message or mass invite groups of people. That can certainly be helpful for separating coworkers from college buddies from family -- that way none of your frat pals show up at your office party or your office mates accidentally show up at your son's bar mitzvah. But distinctly missing from the new feature is a tie into privacy settings.

One of the main reasons people are reluctant to use Facebook for business networking is because Facebook, like other casual social networks, was originally used to share private information with friends. Most people want to do business networking on a site that is strictly business. Facebook profiles are generally not sanitized enough for that, and no one wants their boss to see photos of them half nude at a party (unless maybe you work for Hugh Hefner).

We had hoped that Facebook would not only let you group friends, but also specify privacy settings based on those groups. I.e., you could put coworkers in a group that could only see your contact and bio information and send you messages, but not see your wall or photos. Then friends could be put into a separate group that could do potentially damaging (to your business reputation) things like see and share photos. Even better, groups could be used to more finely tune privacy settings, such as hiding a specific photo or album from a single group.

As we reported in November, Facebook rival MySpace plans to let its users create more than one profile to express themselves in different ways to different contacts -- for example, friends, family, and business. We speculated that perhaps this is an indication that MySpace is planning a run at the business networking crowd. In that post we wrote that, "If competition for LinkedIn, Xing, Plaxo, etc. is going to materialize from the mainstream social networks, [...] Facebook is probably the best candidate given their cleaner, more professional look (application clutter notwithstanding)."

That sentiment still stands, and today Facebook took a tiny step in that direction, but they need to tie in privacy controls to friend lists if they want to seriously appeal to the business networking crowd.


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I tried making 3 lists, much as Mark Cuban recommends - Mark Cuban's Layers of Facebook Friendship might be a way to define Friendship in a Social Network, but I don't know how useful, yet, this set of lists will... Read More

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  • Facebook seems to continually get it wrong this year, first with Beacon and now with Friends. User control, and user privacy... indeed user "insert word here" doesn't seem to resonate with Facebook.

    On a different note, couldn't get to this article via RSS... came through the front door.

    jon

    Posted by: Jon | December 19, 2007 6:00 PM


  • Take it easy on Facebook. They aren't getting it wrong - they fully plan to integrate more control into this feature. Look no further than their own announcement to see that the privacy functions are coming soon.

    "This is just a start. Expect to see lots of new Friend Lists features in 2008 that will give you more control over the information you share on Facebook and who you share it with."

    Posted by: Jesse | December 19, 2007 6:21 PM


  • I feel like Facebook is getting closer to what I would regard as a tool I would use. As soon as I can organize prviacy based on lists, as mentioned in this article, I'll be hooked. I just wonder if a different social networking site will beat them to it.

    Posted by: RMoriarty | December 19, 2007 6:36 PM


  • The new design seems to have a lot of bugs. All comments are numbered 1, and generally many comments do not appear (esp when there are lots of them).

    Posted by: Joseph Pally | December 20, 2007 1:42 AM


  • really, why are you trying to be the Grinch, and steal Christmas?! Facebook is workin' hard, they release somethin' wonderful (now, and will get better) and you're just lookin' for something to complain about?

    Posted by: Mark | December 20, 2007 1:51 AM


  • But perhaps Jon does have something of a point on FB and privacy - first there were news feeds, then there was Beacon, and now this seems a bit underdone - in terms of the privacy aspect at least.

    Is it in any way systemic d'you think? - it's almost as if the part of the company that you'd expect to be tasked to look out for privacy implications tends to get left out of the priority order for components of any given new feature. It would be interesting to know.

    In the current circs, you might think that some second thoughts could have been a good thing?

    Posted by: Peter | December 20, 2007 4:00 PM




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