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Is Zensify The Ultimate Social Web iPhone App? Not Yet & Here's Why

Written by Marshall Kirkpatrick / May 28, 2009 7:48 AM / 5 Comments

zensifylogo.jpgSocial web aggregating iPhone app Zensify launched yesterday with a wave of tech blog coverage. Early reviewers were excited not just about the app's ability to display updates from friends on multiple networks in one interface - the big innovation is that Zensify creates a "hot words" tag cloud showing what topics are trending among your friends alone.

Unfortunately Zensify doesn't work as well as we hoped it would. Its problems may be instructive to similar projects elsewhere or they may point to trouble inherent in this kind of social network user experience. Here are three interesting problems we see so far with this new app.

1. It Asks A Lot From an iPhone

zensifyscreen.jpg Zensify's baseline performance is not that great. Pageloads hang, searches sometime fail to catch up to the live web, but relaunching the app helps it a lot and despite the complex tasks it enables the UI feels a little clunky. We were turned off as soon as the app asked for our Twitter password instead of using Twitter Connect, but that's just one little detail on a long list.

The poor iPhone had to be struggling to deal with message intake, keyword tracking, tag cloud creation and more over multiple social networks - especially given that the Twitter, Flickr and Facebook accounts we tested with get updates from hundreds if not thousands of friends. It's becoming more and more commonly discussed that iPhone apps are sometimes slow to load and function because the iPhone is simply processor challenged. We ask a lot from those little phones and Zensify asks a whole lot for an app.

2. Sophisticated Social Network Analysis Needs to Be More Sophisticated

Zensify's idea of serving up trending topics among a limited group of people (your friends) is a fabulous one. Unfortunately, as many heavy Twitter users know, the bulk of all messages from all friends is not as useful as the strategic creation of groups. I'm following more than 3,000 people on Twitter and the most commonly used words across that many people tend to be pretty "lowest common denominator." They are words like "Life," "Business," etc. Those are pretty worthless "hot topics."

Zensify should support the creation of groups of friends (someday there will be a standard format that allows us to import groups created in Seesmic or Tweetdeck into other apps) and the tag clouds need to be granular on a sub-group level. That's asking all the more from the app and phone, though. As we go further and further into these kinds of details, it might make more sense for Zensify to have an iPhone-friendly web app.

Whenever you offer "hot topic" discovery you also need there to be "stop words" or words that are automatically excluded. We're sure there are some already, but they need to be user-editable. I'm following one high-volume Twitter account that just pumps out retweets that include the word censorship, for example. I barely notice it in all my other Twitter interfaces but half of my Zensify "hot topics" cloud is dominated by a few related words every day. Please let me exclude those words.

While you're at it, let me exclude Twitter with a click. It's so noisy that sometimes I'd like to limit my view to everything else. That's a very common problem among social network aggregation services.

3. There Still May Be Too Little Signal to Parse

Despite my following 3k people on Twitter, hundreds of people on Facebook and probably 20 on Flickr - the threshold for a hot topic is really low. Three or four mentions of one word across all my friends in the recent past put that word at the top of my hot topic cloud. The promise is exciting but the reality of that user experience is pretty disappointing. Throw one spam attack or senselessly repeated message into the mix and I end up clicking through a number of worthless faux-trends.

Zensify may not be storing enough messages from the recent past in order to offer meaningful trend analysis. For example, the hottest topic among my friends right now is the word "social," which has been used 11 times over the last 30 minutes. That's a uselessly common word and, really, it's hard to believe that thousands of people I know have only used it 11 times over the last 30 minutes. That doesn't seem credible.

Some of these may be problems with the very-well received Zensify app in particular, but we suspect that most of them are problems that would be found with just about any app ambitious enough to try to offer powerful cross-network social aggregation and analysis on the iPhone. Please, developers, prove us wrong!


Comments

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  1. Hopefully Zensify isn't actually doing much processing in the phone itself; that really would be asking too much of the poor thing. Server-side processing and caching should be the way to go.

    Groups are important, and it may be that the people you want to trend aren't part of your connections at all. This seems to have a business focus, while some of my accounts (Flickr, Livejournal) are personal. It'd be nice if it gave you the option to track anybody.

    Posted by: Ben Werdmuller | May 28, 2009 8:55 AM



  2. Hi Marshall,

    it's Bastian here from Zensify. I think it's great that you took your time to test our software and i wanted to thank you for the review here on RWW.

    We decided to launch Zensify as a preview version because we want and need feedback like yours to become better and evolve from a preview version to a full featured product.

    Currently we are working on the next update to the preview version. This update will address the performance and stability issues you described. We are pretty certain that we found a way to make the app even more stable and most importantly a lot faster. The same update will also slightly simplify the UI.

    I also do understand your need for a more sophisticated social network analysis. While i would argue that our approach to the users trending topics is already sophisticated today, i can also guarantee you that we will work hard to add some more intelligence to our approach.

    A way to group friends, and our own approach to browse your social graph are both features that we will release soon.

    I also really like your idea of a stop word list that can be managed by the user.

    We know that our idea is very ambitious but you can count on the fact that we are up for the challenge. We will improve the features we have, thanks to reviews like yours, and we will keep innovating - just like we did with this first preview version.

    P.s. I'm all day at the Google I/O conference. Let me know if you are around for a chat.

    Bastian

    Posted by: Bastian | May 28, 2009 10:35 AM



  3. I agree with a lot of the comments in this article. I downloaded zensify yesterday and it's a great app. Few things that are missing:

    Updates are kind of slow and it is memory intensive
    I want to add multiple twitter accounts and apply my icon / avatar to those accounts.

    No myspace? No LinkedIN?

    The tag concept for hot topics in the innner circle is cool, but without a lot of data to back this up you are right it's kind of a neat things but not quite there yet.

    I bet this in app 3.0 iphone version will be a heck of a lot better.

    Even still I told several people about it and am still giving it a try on my own phone.

    Posted by: uidesignguide | May 28, 2009 11:41 AM



  4. I agree with most of what Marshall is saying, especially regarding the Twitter noise. Following 40k users makes this app crawl. I want finer controls over what services I'm viewing at any given time. Also, groups would be excellent. A more FriendFeed-like approach would make this a killer app. The available services are an odd mixture and could be better refined or expanded (FriendFeed again).

    @clatko

    Posted by: clatko Author Profile Page | May 28, 2009 8:55 PM



  5. MEDIKAL
    SOHBET

    Posted by: chat Author Profile Page | July 5, 2009 3:42 AM



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