In a report covering web analytics from 2008 to the present day and forecasting the industry's future into 2014, tech research firm Forrester said this area is in an adolescent Continue reading »

The CBS-acquired streaming music service Last.fm announced this morning that it will "soon" require users outside of the US, UK and Germany to pay €3.00 per month to keep the Continue reading »

Last Friday I wrote a post titled Netvibes Appears to Be Dying. My conclusion was based on downtime by the service, a recent history of repeat problems with the site, Continue reading »

Finding new ways to reach, engage with, and learn from customers is a cornerstone of Enterprise 2.0. The idea and suggestion management space is one slice of that effort, and Continue reading »

At the Accel Symposium, we heard John Donahoe, eBay CEO, admit that there was little synergy between core eBay, PayPal, and Skype. He lauded PayPal, showed some false modesty around Continue reading »

Have you noticed those little links next to blog posts and news stories that say "Share This"? Click on that link and you get a pop-up with options to share Continue reading »

"VC-Backed Startup Is Profitable" should not be a headline worth making. But far too many Web 2.0 ventures don't bring in enough revenue, let alone profits, and some don't even Continue reading »

"Social media" was the term du jour in 2008. Consumers, companies, and marketers were all talking about it. We have social media gurus, social media startups, social media books, and Continue reading »

It is quite a remarkable feeling to watch as the pieces fall into place and the picture, anticipated for so long, is finally revealed in all its splendour. As with Continue reading »

Many Web 2.0 companies have tried to make money by charging for their product, but it can be hard work - especially if the product started out as free. Jott, Continue reading »