After World War 2, America built the infrastructure to deliver mass produced products, by mass transit for mass markets. We consumed along the arteries of this infrastructure, in supermarkets, fast food chains and airport malls. We have now passed the high water mark of this long distance, mass culture; the trend now is towards “re-localization”, where we are less dependent on the two dominant grids of the 20th Century - electric grid and interstate highways - as we rely increasingly on the digital grid/cloud.
Editor's note: Looking back over 2008, there were some posts on ReadWriteWeb that did not get the attention we felt they deserved - whether because of timing, competing news stories, etc. So in this end-of-year series, called Redux, we're resurrecting some of those hidden gems. This is one of them, we hope you enjoy (re)reading it!
People increasingly look for reasons to avoid traveling, knowing we will get crowds, intrusive security, a bland sameness everywhere, crumbling infrastructure that could be dangerous and to top it all a smidgeon of guilt about our carbon footprint. When travel looks like fun, it is “off the beaten track”, in some place that does not look like everywhere else, a genuinely local place.
Living “off the grid” was once a dream for a few wild hippies, toking in yurts in the Mojave desert. Now we can see three “straws in the wind” that indicate that this is turning mainstream:
1. Silicon Valley A List VCs are financing the solar energy products to enable all of us to cut off our dependency on the electricity grid.
2. The work from home generation increasingly takes a world without commuting to Dilbert cubicles for granted; reducing our dependency on highways and mass transportation. In that more local world, we can get about by foot, bicycle or maybe electric car; we are also more likely to interact with and care about local shopkeepers and other suppliers.
3. Consumers increasingly value local and hand-made as special, for which they are willing to pay a premium; consumers want the opposite of mass-produced. We increasingly distrust the industrial food that comes from the Meatrix and a book about sustainable agriculture hits the bestseller lists. Local food is the new black, “better than organic“.
Taken together, these trends are being referred to as re-localization. An alternative name is Local 2.0. The difference is subtle but real.
Local 2.0 is clearly Web 2.0 type thinking. The big focus is on location based services. The classic use case is a traveler, a stranger in a strange land who has just landed and wants to find something or somebody (who might help them find something). As we all rush around the country/world pitching to clients/investors/partners or hanging out at cool un-conferences, that is an important use case; but it is different from Re-localization.
Re-localization is about locals. It is about people who like being in one place and interacting with neighbors. This does not make it a closed world. Local shopkeepers/restaurants/cafes welcome the stranger/traveler/tourist with their credit card. Realtors, plumbers and all kinds of small businesses welcome the newcomer, who may put down roots here and become a regular customer.
In Web 1.0, these local businesses were viewed as roadkill. Everything would be ordered online and delivered by air and trucks from giant automated warehouses. Oops, lousy economics; plus increasing consumer push-back. So now Web 2.0 start-ups want to “partner” with these local businesses.
“Partner” is a term we fling about carelessly in technology/media circles; it is a thoroughly devalued term. Use it with a local shopkeeper and she will ask you how many dollars you plan to invest with her in this new business that you will jointly own.
What we really mostly mean is “we would like to sell you some advertising”. After delivering your pitch for a paradigm-changing local ad service, you will hear something about Yellow Pages or Classified Ads in the local paper; well, you would hear that if you were actually in conversation. Many will tell you they don’t bother - “the locals already know me”. Others will say they have always used the local paper/directory “because Harry is a great guy, no idea if it works, but don’t plan to change”. So then you switch your pitch to something about visitors and the pitch degenerates into something pretty marginal.
Selling to real small businesses at a local level, means having a little cheat sheet to remind you of three basic facts:
Here is the little secret. Local business people are plenty smart (even if they don’t know what Drupal is) and the Web just made them smarter. They can get together with other small businesses to compete more effectively against the Fortune 500 behemoths who turned America into a shopping mall. They will use the Net to trade with their peers; enable that in some way and you may have a winner.
The Net is also critical to re-localization because it brings the “distant independent digital worker” who relies on broadband and smart tools to communicate with colleagues/partners/clients globally. They bring new revenue into the local economy.
What do you think? Do you like your local bookshop or are you Amazon only? If you ran a local small business, what Net based service would you find most useful?
Comments
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Hi Bernard,
That was a great thought provoking post.
Many thanks
Paul
I think that local marketing is about to seriously hot up. As local businesses find increasingly become the "anti-Walmart" by offering non mass produced niche product, they will increasingly require more than a mere store front to communicate their differences.
I see the role of local search directories such as click2connect.com truly taking off as they start to become more targeted and focused in their ability to deliver the information about local business offerings to the consumer.
Bernard,
What a great post. I too found it thought provoking. I predict that we will see more and more Web 2.0 applications incorporate GPS (annotated tagging) in a way that will pull consumers out to local stores, shops, etc. For example, how can BrightKite take its annotated, geo-tagging application and localize it? How can they partner with local business owners and bring value to them via their application and local BrightKite users? It will be interesting to watch this trend develop.