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Reported Upcoming Facebook Features: Good, Obvious, Confusing

Written by Josh Catone / January 10, 2008 8:59 AM / 7 Comments

According to a report by Justin Smith at Inside Facebook, the social network is planning to roll out three new features in the first quarter of 2008. The first, privacy filters for friend lists, is a welcome addition that we said needed to be added to the lists. The second, more localized versions of Facebook, is an obvious step to take as the site expands around the world. The third, though, is a bit more confusing: the ability to blast messages to large groups.

Update 1: Friend Lists Privacy Controls

When Facebook launched friend lists last month, we said that they were a good addition, but incomplete without privacy controls. "The feature allows users to create groups of friends and has been seen as a necessary step for Facebook to be able to compete with professional networks like LinkedIn, but Facebook's implementation seems incomplete," we wrote. Facebook must "tie in privacy controls to friend lists if they want to seriously appeal to the business networking crowd."

By adding those controls, Facebook can start to become a serious option for the business networking crowd. Privacy controls, assuming they are finely grained enough (i.e., you can choose specifically which apps to show to specific users, not just "this user can't see my apps"), will let users basically set up multiple profiles -- for example, one for mom and dad (with just basic info and a few tame photos), one for friends (with all the bells and whistles), and one for work (with just contact information, school and work data, and some relevant apps). Even better, I would love to see the ability to keep friend's actions on your profile separate from each other based on groups. That is, for example, people in group A can only see wall posts of people in group A, people from group B can only see photos posted by people in group B, etcs.

Of the three announcements, this one might be the most important for Facebook in the long term.

Update 2: Facebook in New Languages

Localization is a must for any site that wants to expand to foreign territories. Facebook in new languages is not really a surprise, though Smith is also reporting that Facebook plans to launch a "Translations" app that will encourage users of Facebook to volunteer to translate various Facebook pages for foreign users. That's an interesting, crowdsourced approach to translating thousands of pages of content and it will be interesting to see how it works.

Update 3: Blast Messages to Large Groups

This is the update that is more perplexing to me. As Smith writes, "Facebook marketers have been banging their head on the wall for a long time because of Facebook’s cap on the size of groups you’re allowed to blast messages to. This has caused many to migrate their group members to Pages, or even other websites, in order to enjoy more robust group communication tools."

Supposedly, Facebook is planning to remove that cap on group communication, such that administators of groups over 1,000 members will be able to mass message. What confuses me, is why Facebook continues to have both Groups and Pages. They are, more or less, the same tool. The difference, as far as I can tell, is that Pages can use outside applications and have slightly better management tools. Beyond that, there isn't much to separate the two. So why have both?

And if you are going to have both, at least provide a conversion tool so people can migrate from one to the other! A lot of early Facebook users have built up massive followings using the Groups app, and would love to switch to using Pages, but it is hard to get users to switch. We're facing a similar dilemma with our ReadWriteWeb group. We feel that Pages might give us more flexibility (albeit, not much more), but leaving our 900+ members behind doesn't seem like a good idea.

Pages vs. Groups is an example of a redundancy on Facebook that they should fix. Kill Groups or merge the two features together or do something with one that differentiates it from the other.


Comments

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  1. FYI, the Translations app is already available: http://www.facebook.com/translations/

    Posted by: Guillermo Esteves | January 10, 2008 9:43 AM



  2. With data portability enabled and features like "blast messages to large groups", maybe facebook users could consider a change?

    Posted by: robojiannis | January 10, 2008 10:03 AM



  3. @Guillermo: Thanks! Looks like it is still in closed beta, so not everyone can get access yet. We'll keep our eye on it, though.

     Posted by: Josh Catone Author Profile Page | January 10, 2008 10:42 AM



  4. There are a number of relevant differences between groups and pages, which make them distinct for different objectives.

    Groups are great for non-business organisations who are essentially looking for a shared media and discussion forum - all members can discuss, post comments and upload photos and video media. They can also be used as marketing tool where you have a concept interesting enough to get huge numbers (e.g. 6 degrees of separation - the experiment, with about 3.7m members and lots of activity, organised by the author Steve Jackson).

    Pages allow more branding and also application and html install. Apart from the discussion forum and review wall, however, only the page owners can upload media, allowing them more control.

    Another important difference is that pages are 'official'. What this means is that if you are a brand and create your official page, then not only is that name reserved but you can report fake pages, and Facebook will take them down (as it will if it realises they're fake beforehand).

    So, Pages are essentially 'profiles' for businesses, bands or organisations, and are useful in marketing campaigns, especially when combined with html and applications. Groups are great for informal, unofficial community groups or friends.

    See my articles:

    Facebook Pages:Are they or Aren't they?

    and

    Brand Interaction: Facebook Fan Pages, Groups, Sponsored Groups or Widgets

    They do perform different objectives and I believe it would be a mistake to combine them, however I agree that groups should be able to be ported into pages, as many groups were started before Pages existed but should be on that format. However this should only be temporary, as if you sign up to a group this is different from signing up to be a Fan of a page, and it shouldn't be up to group or page owners to control where people sign up to.

    Posted by: Joshua March | January 10, 2008 12:38 PM



  5. Hey Josh,

    Thanks for pointing out the differences between Pages and Groups! Much obliged. I still think Facebook needs to differentiate between the services more, though.

     Posted by: Josh Catone Author Profile Page | January 10, 2008 8:51 PM



  6. I'm definitely glad about the improvements to privacy.
    As you point out, in order to really work, it's going to have to be possible to have different levels of privacy for different types of friends.
    I'd also hope that, like Elgg, the same friend can exist in more than one group.

    One of the things that I've always liked about Elgg, rather than facebook, is that the privacy settings can be set for e everything that you do - and it's even possible (not that many would bother doing it!) to have a different audience for every single element on the page.

    While that's probably overkill, being able to group friends into friendship groups is, I think, vital.

    Posted by: Emmadw Author Profile Page | January 11, 2008 6:54 AM



  7. I've been talking a lot about portable profiles for Social Networks, which has a lot in common with the Friend Lists Privacy Controls idea.

    It looks like DataPortability are on the ball, and if Facebook are a part of that initiative, maybe there will be more fine-grained controls...

    Posted by: Wayne Smallman | January 13, 2008 1:38 AM



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