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Smart Social Networks

Written by Guest Author / July 26, 2006 7:30 PM / 2 Comments

Written by Ken Yarmosh and edited by Richard MacManus.

smart sns

In the real world we usually keep the professional and personal parts of our lives separate - e.g. when you meet someone you might hand them your business card, but you probably won't tell them about your Star Trek obsession or the details of last night's date. From its inception, this level of relational granularity has not been present in the Web social networking space - your private data often becomes public. This is the reason why many people have had trouble with their MySpace pages, because what's displayed on one's MySpace page isn't necessarily a positive thing from a career perspective. 

But what if there was a way to put access controls around your personal details, so that only people you trust can see it? There's a new type of SNS arising that enables exactly that....

"Smart" Social Networks - A Better Way to Connect

Smart social networks are bringing intelligence into the network. Similar to the real world, they are helping users describe their online relationships. Let's take a look at some of today's evolving "smart" social networks: Facebook, imbee, Vox, and Mulitply.

Facebook

facebookWhile Facebook doesn't have the reach of MySpace, it's actually quite a refined service. Facebook connections are primarily based around networks. For example, if you went to ABC University, you would initially be placed within the ABC University network. From there, you can determine who in that network can see your profile - friends, friends of friends, or everyone - as well as what contact information is available to each one of those groups.

Unlike other services I've seen, Facebook does data mining very well (to be fair, maybe other services do too - but just don't share this info). Users can look at the "Pulse" of their network to see what music, movies, television, books, etc. are most popular. The "Did you know?" sidebar of the Pulse page also includes interesting stats such as "x% of ABC University has read the Tipping Point" or "x% of ABC University has moderate political views."

Selling Point(s) - Good privacy options, "Pulse" feature

Imbee

imbeeDon't talk to strangers! How many times did you hear that growing up? Probably one too many. But that rule hadn't translated over into social networking until imbee came along.

Imbee is the "first secure social networking and blogging destination for kids." Users can't just connect with each other by browsing profiles. They need to know the e-mail addresses and/or imbee user names of other imbee members.

Kids cannot join the site without a credit card being on file (and not necessarily charged), meaning that someone - probably a parent - is going to have to be involved from the start. Parents can also control the way their kids interact on the site. New messages, connections, and other profile changes get put into a queue for parents to approve - depending on the approval rules put in place.

Selling Point(s) - Kid friendly design, parental approval rules/queue

Vox

VoxVox is a new venture by Six Apart, which is set to launch later this year. It is aimed at serving the personal blogging market - and while focused on blogging, they've added a twist by making it feel much more like a social network.

Besides making it easier to integrate web services like YouTube, Flickr, Photobucket, and others, Vox's big push is about privacy:

"We've learned from the best bloggers in the world - our customers - that there's a time for publishing to the world and a time for communicating with just friends and family. Many people still don't blog because they don't want to post private stories and photos and have them viewed by outsiders."

Vox users can define those in their "Neighborhood" as a general acquaintance, "friend", or "family" connection. Also when creating content (text, photos, audio, video, etc.), Voxsters can select who can view or comment on it.

Selling Point(s) - Easy integration of web services, can determine connection types on a case-by-case basis

Multiply

MultiplyMultiply is an exciting social networking site that provides an incredible amount of control over how relationships are defined. Not only can users categorize contacts through three different groups, they also can specify the particulars of that relationship - husband, roommate, business contact. Even second-cousin!

Interestingly, Multiply directly targets MySpace in its homepage blurb: "Want to show your profile to millions of people you don't know? Use MySpace. Share your photos, video, music, blogs and more with the people you already know and love: Join Multiply." Take that MySpace!

In terms of viewing a Multiply profile, users can choose who has access to it - "Everyone", "Your Network", "Your Contacts". A network is defined as friends, friend of friends, friends of those friends, etc. Multiply categorizes relationships by Contacts - Close, Medium, and Distant. Those outside of Distant are not part or "Your Network".

Multiply Add Friends and Family

One of the nice features about Multiply is that lists can be created based on Contacts. So if a user wants to send messages to family members or to b-ball buddies, they can create and save the list for future use.

Selling Point(s) - Granularity of relationship definition, saved mailing lists

Conclusion

Some people might argue that services like Mulitply limit network growth - but I think those kinds of features actually make social networking sites better. Users previously afraid about privacy issues might join something like Vox and parents might actually let their kids join imbee.

Note that none of these services force users to limit what's viewable on their profile, or the content and contact information they share. Relationship/contact definition is simply a choice. But it's a choice that makes social networks smarter and more appealing, meaning that smart social networks have the potential to cater to larger audiences in the long-run. 

tagworldIndeed the MySpaces of the world will probably evolve to be "smart" social networks, making them even more powerful. You can see this trend already starting to happen in the big social networks - for example TagWorld allows users to block users, manage who contacts them, define who can comment on posts/pictures, and remove their profile from the search index.

Smart social networks may well be the next big thing, as the Web becomes increasingly personalized as well as social.

Ken Yarmosh blogs at Technosight and is an Internet/web consultant.



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  1. Since social network are becomingly increasingly important and redundant (several networks of the same kind), it is completely relevant to use aggregators and filters + control the exposed information depending on the person's looking.

    You don't want your boss to find your match.com profile, but neither would you like your date to find your linkedin.com profile. It's all about context.

    We have evaluated creating an aggregator and empowering users on their data exposure. However, we failed to find a relevant business model. It is why I quit this idea. What are theirs?

    One other question is the barrier to entry and how easy, they can be shortcut by the social network. Cf. AIM + MSN + Yahoo vs. Trillian.

    What do you think?

    Posted by: Nicolas Toper | July 27, 2006 12:47 PM



  2. This post is closely related to a few of the sessions we had at BarCampRDU last weekend. In particular it reminds me of a discussion we had on XFN (a simple relationship defining standard). While the above networks define relationships at granular levels, I wonder whether any of them use this standard. With most applications now adding social features, it is ridiculous that we need to define our networks to each new service we use. If these services make it clear that my network is exportable, then I would be more likely to use them rather than less.

    We also discussed the idea of OpenID (URL based decentralized identity). If these services were OpenID enabled as well, then it would give me a compelling reason to use the service as my primary network because it would give me a central location to manage my relationships from. This could also help users manage their privacy better because they wouldn't need to upload their address books to each new service. For a more detailed explanation of theseargument, check out my notes from this session.

    Posted by: Michael C. Habib | July 27, 2006 1:04 PM



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