There's been a lot of anxiety provoked (and money made) predicting a "parade of terribles" in the workplace as a result of social networking sites and employee blogs. While there is no doubt that these sites provide additional opportunities for employees to be distracted from getting their work done, I contend that not all that much has changed.
Employees that are wasting their time on social networking sites today were gossiping at the water cooler in yesteryear, and the solution is the same: thoughtful policy implementation and vigilant managerial oversight.
Guest author Gary M. Gansle is a partner in Dorsey & Whitney's Labor and Employment practice, based in the firm's Silicon Valley office. Gary has a highly successful track record litigating employment-related claims on behalf of clients, and provides expert advice and counseling with respect to a wide range of employment law issues. He has established a nationwide training practice, conducting programs for managers and employees on employment-related topics such as "Managing within the Law" and "Preventing Harassment and Discrimination in the Workplace." Gary is also a contributor to Dorsey's Northern California startup blog.
While there are clearly some updates to how we manage the workplace, in context I don't think it is as revolutionary as many doomsayers would have us believe. The implications of social networking fall into three categories: pre-employment, during employment, and post-employment. Below is what I see as the key considerations.
I recommend against using social media to screen applicants because of the risk of inadvertently obtaining information that cannot lawfully be taken into consideration in the hiring process. However, if you are using social media to screen applicants, consider these steps:
Consider adding new language to existing policies, such as your technology policy, code of conduct, harassment and discrimination policy, and confidentiality policy. The types of specific modifications to consider include:
I suggest this not because I thrill at the Big Brother quality of it, but because of the risk of defamation claims for references that go wrong, and the fact that manager statements - even statements not on company letterhead or made through a formal corporate communication - are attributable to the company and may be inconsistent with legal positions confidentially being taken by the employer.
With the addition of some of these common sense updates to existing policies, your company can feel confident that the "revolution" of social networking won't have nearly the devastating impact predicted by most commentators.
Photo by Jason Pratt.