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Remember what it was like to capture video off a computer screen before desktop recording software came along?
You'd mount a big, expensive camera on a tripod, point it at the screen and, unless you had tweaked a bunch of settings or loaded special software, you'd get black bars creeping up and down the screen because of a refresh rate mismatch. And once you solved that problem, you still needed to be well versed in editing tools, video-tape transfer and replication.
The advent of all-in-one desktop recording software was a minor revolution, because it gave ordinary computer users the means to capture anything they could see on their computer, edit it into a finished production and get it onto a CD-ROM or their Web server.
Now, anyone could be a software trainer—or at least share tips and show off cool stuff that they'd done on their computer.
Just as blogging platforms lit the fuse that rocked the world of online publishing, tools such as Camtasia Studio brought screencasting production to the mainstream. And video-sharing sites (think YouTube and Screencast.com) came along to eliminate distribution costs and hassle. The read/write Web took a step forward.
Then along came "instant" screencasting tools such as Jing, ScreenToaster and Screenr (see ReadWriteWeb's reviews), which have lowered the barrier even further. The cost of these tools is nothing. And because content uploading and hosting is built right in, the time between idea and posted content has shrunk from hours to seconds. Think it, record it, post a link.
If the all-in-one screen recorders are like blogs, these new apps are like Twitter. And they've birthed a new mode of communication: the casual, disposable micro-screencast.
Meticulously orchestrated and slickly edited screencast productions will always have their place. But now it's also practical to fire off a quick, informal micro-screencast in the time it takes to jot an email or dial a phone number.
And just as with Twitter, a stripped-down feature set and length limitations can be a benevolent deficit. The author has no time to ramble and no temptation to fiddle around, "improving" something that's good enough. (Anyone who has wasted 15 minutes tweaking the formatting of an unimportant document just because you could, raise your hand!)
On the other hand, simple doesn't mean poorly executed. You don't want the equivalent of typos and grammatical errors in your screencast. So, keep these basic tips in mind and you'll make something worthy of the viewer's time and attention.
How about you? Are screencasts part of your day-to-day communication? Got a story or tip to share?
Daniel Foster (@fosteronomo) is a marketing writer at TechSmith and edits the company's monthly e-newsletter.
Comments
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Screencasts are quickly becoming a daily staple for me. I'm probably up to about 3-5/week, but it keeps rising. I leave Jing open 24/7 on my PC now, and find it easiest to answer most client questions ("how do I...?") using a short screencast. It doesn't take much longer than an email, and it easier than producing an email with screenshots along the way. Plus, they can keep referring back to it when they get stuck with the same problem again in the future. It works great!
I'm a huge Jing and TechSmith fan. Great products.. world class in my (uncompensated) opinion. Jing screencasts are easy and one way to provide tutorials and customer service like the big-boys. Quality is all there as well.
I'm still working out my overall strategy..but screencasts, micro or otherwise, are going to play a big part. No question there. They make sense and make the point quickly.
I use micro-screencasts instead of typing out descriptions when I need to contact various tech support departments.
Thanks for all the great comments!
Mickey - how do you post the videos for your clients to view...Screencast.com or something else?
Jim - love your comment about looking like one of the "big boys." That seems to be one of the most popular aspects of TechSmith products: creating something that looks expensive and time-consuming to produce, but wasn't.
Christopher - I do this, too! I've got to think the support folks appreciate the added clarity (and I always feel like it makes my case more believable, too).
pc zubehör - Would love to hear your ideas. Maybe we could share them with other educators via our EDU community site or e-newsletter?