According to a new report from web analytics firm Compete, 1 in 3 smartphone users use a location based service at least once a month. Weather and navigation apps are currently the most popular location based services, followed by apps that provide store locations, movie showtimes, and local news. Interestingly, there also seem to be a number of highly underserved markets. According to Compete's research, users also want to be able to receive local alerts about topics like traffic jams and gas sales.
According to Compete, smartphone owners who use location based services are also likely to have a higher monthly cell phone bill ($75-$125) than users who don't use these services. Chances are, though, that these users also tend to have data plans, so these numbers are not exactly surprising.

Currently, there are still a number of technical and privacy issues that are holding back some of the most interesting services. Due to the absence of background processing, the current generation iPhone, for example, can't regularly ping a server with a user's location and then send alerts to the phone based on this information. Alerts you have to actively pull up are, after all, not nearly as compelling as automated messages that tell you that you are heading right for a major traffic jam.
Advertisers will also be happy to hear that a large number of consumers would like to receive special offers tailored to their current location, but only a very small number of current smartphone users are actually aware or able to use these services.
According to Compete's Andy deGaravilla, this means that companies that manage to provide users with more compelling and relevant ads based on their location will "likely see higher clickthrough rates and subsequent engagement." At the same time, though, we can't help but wonder if at least some users would also like to simply receive a text message or another kind of alert on their phones if, for example, a nearby store has an offer for them.
The current generation of location based apps mostly relies on users to initiate the process. It would be interesting to see how consumers would react to a background service that actively monitors a person's location and sends out alerts when a user enters a certain location, for example. Of course, this could get highly annoying quickly, but there is no reason to believe that it couldn't be done right.
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People keep talking about the next Twitter. The numbers show the young (advertiser friendly) demographic is not on Twitter. It's because they're out and on the phone. First person to hit it big with a location based service that is fun, easy to use, and sticky wins. (But that's not to say Twitter is going anywhere. I love the service and it's real potential is yet to be revealed).
Posted by: Brandon Mendelson
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June 2, 2009 11:20 AM
agreed. would love to see a service come out that businesses and consumers can both use without the intrusiveness that people generally feel towards this type of marketing. if this service (twitter?) enabled businesses to build relationships with their consumers and vice versa - it would be a win-win.
awesome edition this morning-- really !
Posted by: Elyssa Durant
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June 2, 2009 2:35 PM
Excellent article.
Check out this blog post I found that sheds some interesting insight into the smartphone industry: http://lunchpail.knotice.com/2009/07/01/secrets-of-the-smart-phone-industry/