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CIOs Spurn Web 2.0 Startups - Enterprises Want Suites and Large, Incumbent Software Vendors

By Richard MacManus / March 21, 2007 4:53 PM / Comments

Forrester Research has just released two reports concerning 'web 2.0' in the enterprise. Forrester recently surveyed 119 CIOs on the topic and their answers illustrate what IT honchos want – and don't want – from social software technologies such as blogs, wikis, podcasts, RSS, social networking, and content tagging.

According to the report entitled CIOs Want Suites For Web 2.0, the enterprise Web 2.0 market "is beginning to consolidate". Apparently CIOs have a strong desire to purchase web 2.0 products "as a suite, as well as an equally strong desire to purchase these technologies from large, incumbent software vendors." 61% of respondents indicated that they would prefer both a suite solution and a large, incumbent vendor. According to the report, "integration issues, longevity concerns, and the occasional lack of polish" are counting against small vendors.


Source: Forrester

Software For Virtual Teams

By Alex Iskold / February 28, 2007 1:45 AM / Comments

Written by Alex Iskold and edited by Richard MacManus

It's 2007 and no longer do startup employees, or even those of medium-size and large companies, need to be located in the same place. Instead, more and more companies are going virtual. The answer to long commutes, inner city traffic, tapping into creative minds in other geographies and combating global warming is: a 'work from home' policy.

But in order for working from home to be effective, certain things need to be in place. The most critical is technology - a set of tools, along with the infrastructure, that can replace the traditional office. Using these tools it is possible for team members to connect, communicate and execute as effectively as a traditional company. So in this post, we look at software that makes virtual companies possible.

Aplus.net

Communication Tools

Pick: Skype; cost: free. Alternatives: Gizmo, Jajah, Google Talk, more...

The first tool for a virtual company has to be one that replaces face-to-face communication. This is not an easy task, but Skype gets close. This popular software bundles the phone, traditional chat, conferencing and video conferenecing and works on Windows, Mac and Linux. It is powerful to be able to chat and, when necessary, call a team mate. All Skype PC-to-PC calls are free and there are options such as SkypeOut (calling normal telephone numbers) and SkypeIn (gives you a phone number for anywhere in the world).

Enterprise 3.0 = (SaaS + EE)

By Sramana Mitra / February 26, 2007 1:30 PM / Comments

Written by Sramana Mitra

I have written several pieces recently about the Extended Enterprise trend, covering Segments such as Collaboration, CRM and PLM.

In the same vein, that I have proposed a framework for Web 3.0 = (4C + P + VS), I would like to discuss in this piece, a framework for Enterprise 3.0.

Fot those working with web technologies, and focused on business applications, the trend to watch carefully is the Extended Enterprise one, which hasn’t quite become mainstream yet.

ThinkFree Reaches 250,000 Registered Users

By Richard MacManus / February 26, 2007 12:21 PM / Comments

While this week's poll is about Google's Web Office bid, we mustn't forget that a few small Web Office vendors have been in this space longer than Google and have built up a loyal and strong user base. One such company is ThinkFree, which I've profiled before on ZDNet. Today ThinkFree announced they'd reached 250,000 registered users. These users are made up of small and medium business owners and their staffs, university professors, teachers, entrepreneurs, parents, bloggers and students.

What's more, ThinkFree users come from more than 200 countries, including Mauritania, Anguilla, and Saint Kitts and Nevis. The greatest number of users come from five regions: the United States, South Korea, Brazil, the United Kingdom and Canada.

Here are some monthly statistics released by ThinkFree:

  • Accounts for 228,000 unique page views
  • Stores over 654,000 files totaling 189 GB of data
  • Accounts for just under 100,000 unique visitors, of which over half stay longer than 10 minutes and roughly one quarter return day after day
  • Shares 2,000 documents
  • Uploads or creates 60,000-80,000 new files

Best of Web Office This Week

By Richard MacManus / February 23, 2007 1:31 AM / Comments

I'm participating in the Radar Relay, a group blogging effort being run by Under The Radar in preparation for the upcoming Office 2.0 event on March 23 in Silicon Valley (I will be a judge at the conference). So in this post I’ll be highlighting some of the office 2.0 news that came out this week.

The big news of course was Google releasing a Premier Edition of its Google Apps suite of office tools. The new-look suite includes the existing Google Apps tools - Gmail, Google Talk, Google Calendar, Page Creator and Start Page – plus Google Docs & Spreadsheets, a set of APIs and third party services, and a solid support and hosting package. We covered this on Read/WriteWeb, noting that it still falls short of a full office suite – missing is presentations, CRM, JotSpot(!) and other things. Also lacking is full integration and collaboration between the apps, a la Basecamp or Central Desktop. So Google Apps is a step forward, but by no means the final deal.

Google Apps Premier Edition Launches - One Small Step Towards Google Office

By Richard MacManus / February 22, 2007 12:28 AM / Comments

The big news tonight is that Google has released a premier edition of its Google Apps package (previously known as Google Apps For Your Domain). I've been following the Web Office trend for a long time and, like everyone, have been particularly obsessed with Google's gradual progression towards a Web Office suite. Tonight is another step towards fully challenging Microsoft Office, but there is still a ways to go. More on that in a minute, but first a quick overview of what's in Google Apps Premier.

The new 'suite' includes the existing Google Apps tools - Gmail, Google Talk, Google Calendar, Page Creator and Start Page. New to the package is Google Docs & Spreadsheets, a significant edition considering that word processing and spreadsheets are mainstays of Microsoft Office. A comparison between the free edition and premier is here. Also new of note is APIs "to integrate with your existing infrastructure" and ability to integrate with 3rd party applications and services. 'Best of breed' web apps is another theme we obsess over here at Read/WriteWeb - so APIs and 3rd party features will go a long way towards making Google Office an attraction for external developers and startups. Google wants to be the center of the Web Office ecosystem, a very wise strategy.

Central Desktop Partners With EditGrid, Adds Online Spreadsheets

By Richard MacManus / February 20, 2007 3:43 PM

Disclosure: Central Desktop is a current sponsor.

Today Web Office company Central Desktop announced a new online spreadsheets feature, via a collaboration with HongKong-based company Team and Concepts (TnC) Ltd and its EditGrid product. You may remember we profiled EditGrid last week and touted it as 'better than Google Spreadsheets'. We said in that post that EditGrid is a feature-packed app that is best in class, but that it required partnerships with other vendors to be truly successful. Already it's integrated into start pages Netvibes, Pageflakes and Google Personalized Homepage, plus Salesforce AppExchange and several SaaS products and platforms. Now Central Desktop has integrated EditGrid too.

I spoke with Central Desktop CEO Isaac Garcia to find out more about the partnership. Central Desktop is a collaboration platform, similar to 37Signal's Basecamp. It's focus is on small-to-medium businesses, as an alternative to complex, traditional groupware products such as Microsoft SharePoint and Lotus Notes. Central Desktop has what Isaac referred to as a "team level focus" and its features include collaborative document editing, Web and audio conferencing, discussion threads and versioned file tracking. The addition of EditGrid means that users can also now collaborate on spreadsheets, in real-time within the Central Desktop environment.

EditGrid - New Online Spreadsheet, Better Than Google Spreadsheets

By Gang Lu / February 15, 2007 3:15 PM / Comments

Written by Gang Lu and Richard MacManus

EditGrid, the main product of HongKong-based company Team and Concepts (TnC) Ltd., is a leading Web 2.0 online spreadsheet service that focuses on online collaboration and interoperability. Having had 1 year of development and 9 months of public beta with 18 beta releases, yesterday EditGrid officially announced its subscription service and removed the beta tag from its site. We spoke with TnC's founder and Chairman, David Lee, a brilliant young man who was recently nominated by BusinessWeek as one of Asia's Best Entrepreneurs under 25. Also in this post we outline EditGrid's main features and discuss why it's better than Google Spreadsheets.

The online spreadsheet market is crowded and the big players include Google Spreadsheets (as part of Google Docs & Spreadsheets), Zoho Sheet (as part of the Zoho Office Suite -- disclosure, Zoho is a R/WW sponsor), WikiCalc (a part of SocialText), ThinkFree Calc (as part of Thinkfree Office). But EditGrid is the only standalone online spreadsheet offering.

Features and comparison with Google Spreadsheets

EditGrid boasts real-time-update (RTU), allowing users to see changes immediately when someone is editing the same spreadsheet, and extensive collaboration features. It has a feature called Remote data, which fetches data from the web (e.g. stock information and foreign exchange data) and puts it into a spreadsheet. Also EditGrid has many more functions available than Google Spreadsheet - EditGrid has over 500 functions (like SUM () etc), whereas Google Spreadsheet has 230+; at least according to this EditGrid comparison of EditGrid to Goog Spreadsheets and MS Excel 2003.

IBM Launches Enterprise Social Networking Suite; Microsoft Helpfully Offers To Migrate IBM Customers Off It

By Richard MacManus / January 22, 2007 6:38 PM / Comments

The big news today is that IBM has released an enterprise social networking suite, called Lotus Connections. The NY Times explains:

"Lotus Connections has five components — activities, communities, dogear (a bookmarking system), profiles and blogs — aimed at helping experts within a company connect and build new relationships based on their individual needs."

The NY Times article notes that IBM has long been interested in social networking, for example it has "several projects under way within Second Life".

Marc Canter thinks IBM's entrance into social networking software validates his own product, PeopleAggregator. IBM's corporate competitor, Microsoft, is a bit more defensive. The Redmond company has issued a press release, with the title 'Microsoft Makes It Easier for Organizations to Transition to Its Unified Communications and Collaboration Platform'. The press release goes on to helpfully (and wordily) suggest how existing IBM customers might migrate over to Microsoft:

Poll: Accessing Office EMail With Y! Mail, Gmail, Hotmail, etc

By Richard MacManus / January 11, 2007 6:15 PM / Comments

The NY Times has an interesting article about how many office workers forward work email into their web email accounts (Yahoo Mail, Gmail, Hotmail, etc). Employers are worried about the security implications, as well as legal issues. It's a classic case of web 2.0 consumer apps infiltrating the enterprise (the consumerization of the enterprise, as it was labeled last year). NYTimes writes:

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