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Weebiz: A Social Network for Companies Is Born

Written by RWW Sponsor / June 19, 2009 5:00 AM / 8 Comments

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These are glorious days for networking. The social Web is richer and wider than ever before, and it offers a myriad of services and platforms to help us connect with each other, share our likes and dislikes, etc. Some people even say that too many such services exist, that many of them will plunge in dot-com bubble-like style.

When we first came up with the idea for Weebiz, a network of companies and not people, we were surprised that no one had thought of it before. All of those many networks that are available had taken their own path in finding their niche. How come no one had thought about this incredibly vast segment: businesses? Sure, directories are plenty, but those aren't really networks. Companies on them are isolated and can only be found through normal searches. Global trade centers help many companies sell their products, but they still keep companies compartmentalized.

We envisioned for Weebiz a real network of companies, in which relationships between different businesses were visible and working to their advantage. For example, if company A is a supplier of company B, and company B is a strategic partner of company C, then Weebiz could make it easy for company A to realize that it should do business with company C. This is obvious, and social networks for professionals, like LinkedIn and Xing, have proven this to be very useful for people.

So, how come no one thought it would be just as useful for organizations as well? We'd like to think we are a bunch of incredibly original thinkers, but the reason is probably that to make such a network make sense is hard. People use computers, surf the Web, register for accounts on social networks, and so on. Companies, on the other hand, don't. The people who make up an organization do all of these things, and sometimes they do it in the name of the company they work for (take the many brands on Twitter, for instance), but the truth is, treating an organization like a user can get awkward.

We had a solid idea of what we wanted to do: create a social network and fill it with companies instead of people. You may wonder why, but for us it was obvious. No new product makes sense unless it satisfies someone else's needs. So, what needs did we want Weebiz to satisfy? Plenty of them, actually.

First, there is the obvious advantage of connecting thousands of companies, in what experts call "network externalities." Basically, this happens when the value of a good or service increases with each new consumer or user. Most communities benefit from this effect, as does the telephone system. Secondly, a network that behaves intelligently, by identifying what is and is not relevant (through tags, semantic technology, etc.), can be incredibly valuable in a time of information overload. The auto-suggest systems we have grown accustomed to with services such as Amazon and YouTube apply just as well to the needs of businesses. After all, spam becomes the least of your troubles when you have to navigate tons of information to get what you want. Instead, relevancy becomes critical. This is what we are chasing after: connecting companies through their business relations and establishing a smart network in which companies can promote themselves and their products and services, as well as find information relevant to them.

Promoting and discovering business opportunities was, then, the central purpose of Weebiz, and so we decided to kick-start our business center. To do so, it was clear that we should be the ones to offer the very first business opportunity. In deciding exactly what to do, we fell back on one of our core values: shared success. So, we created a challenge to discover the most influential of pioneers on Weebiz: the company with the most business relationships, profile followers, views, etc. Obviously, our business opportunity had to be attractive to companies; a free cell phone probably wouldn't cut it. €1 million seemed like a fairly attractive incentive, so we went with it. The question then was, how in the world would we come up with that kind of money? Because our objective was to "share" some of our own success, we decided that only paid accounts could enter the challenge, and that the winner would be chosen only after we reached the milestone of 5000 paid accounts. This way, the challenge would pay for itself, and we would simply be giving back part of our revenue (most of it, really).

Many of the challenges we faced early on might seem simple, but they weren't. For example, if a person is needed to manage the profile of a given company, who should have an account, the person or the company? And if a person can have an account, should they also have a profile? Giving both a company and its employees accounts seemed like the simplest solution at first, but that would turn Weebiz into a mixed network of people and companies, which would draw us away from our goal. We ended up deciding that accounts should be personal, but that no one person could have a profile, only a log-in name. We also decided that more than one person could manage a company's profile (although only with paid accounts).

This dilemma led us to a much more consequential challenge: credibility and trust. When you connect with strangers on the other side of the world, making sure they are who they say they are is essential. It's even more important if the people are connecting for business purposes, because money will probably get involved sooner or later. Weebiz is not meant to be an intermediary for business transactions of any sort. It is designed as a platform and service to help companies promote themselves and find what they need. Still, not having a trustworthy community would be the end of us.

With the help of a partner, Weebiz easily authenticates companies with paid accounts. The problem, though, is with free ones. The only feasible solution was to make the domain of the email address submitted during registration the name of the company's profile, unless the company upgraded its account (and thus authenticated). With this solution, some companies may appear with slightly different profile names on Weebiz, but we can now at least guarantee that whoever uses an account owns (or is authorized to use) the domain in their company's profile name (unless they use an email provider we don't know about). This decision may put off some companies, but we are far more concerned with making Weebiz a community that businesses can trust.

Finally, we faced the question of which features exactly to include in the service. Some were obvious: business proposals, for example. Others, like CRM tools, were not. Many online services struggle with this question; ideas about what to include can come pouring in and create confusion and distract focus. Our conclusion was that Weebiz should be a platform. We decided that providing an API for others to work with not only would provide users with a variety of tools but would ensure we did not lose focus on our main mission, which is to be a network for companies. (Weebiz is still under development and currently in an open beta, so many features, like the API, are still unavailable).

Put your company on the social Web by visiting Weebiz today.


Comments

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  1. Really interesting! Strange this idea hasn't popped up before (as far as I know). This is really interesting for open innovation. Companies can open up their network, compare their networks with competitor's networks, etc. Or is a company network so core they wouldn't want to have it up on the internet?

    Posted by: Samuel Driessen Posted on FriendFeed   | June 19, 2009 6:18 AM



  2. Hi all.

    Do you know Bizzky (www.bizzky.com)? It looks like the concept is the same.

    Regards,
    Nuno

    Posted by: Nuno Rodrigues | June 19, 2009 7:00 AM



  3. The facebook for companies? This could probably be the way of the future for business relations. How much for a bit of weebiz? Seems to be a good investment and a great tool.

    Posted by: Michael Grover | June 19, 2009 9:08 AM



  4. I challenge the assertion that Weebiz is the first. WeCanDo.BIZ launched 12 months ago, networks 12,000 primarily UK-based small businesses and this week we made it possible to enjoy our site benefits -- such as sales leads and business referrals -- by signing in with your Twitter account (or Google, Yahoo, Windows Live/Hotmail/MSN, Facebook or OpenID).

    Ian Hendry
    CEO, WeCanDo.BIZ
    http://www.wecando.biz

     Posted by: Ian Author Profile Page | June 19, 2009 12:57 PM



  5. sounds like a copy of the Chinese Alibaba.com

    Posted by: Beier | June 19, 2009 2:06 PM



  6. I would agree with Ian that you're not the first. We launched our beta for FYIndOut in October of last year and launched production in January. Our site is focused on helping Small to Mid-Size Business (SMBs) find and promote business information, applications and services. We also take a company-focused approach but believe connecting the people within the company is important. We allow our users to rate and review business apps and services (just as we do in our consumer lives) as well as share and bookmark business research such as docs, ppts, articles, videos,etc.

    The nice thing is I think we all agree that there is a definite need for what we are providing.

    Good Luck in '09,

    Scott Manley
    Co-Founder/CEO
    http://www.fyindout.com

    Posted by: Scott Manley | June 20, 2009 7:54 AM



  7. I started reading this article and got so lost in the first few sentences I skipped ahead scanning a few lines in each paragraph. I got to the bottom and the last line grabbed me.” Put your company on the social Web by visiting Weebiz today.” O.K. I thought. It’s just me. It’s Sunday, I slept in, just waking up with my first cappuccino.

    No, it’s not me. It’s really “wordy” but I pushed on.
    Directories- I’m a directory junky, geek, and sold business directories in print and in digital format. I am fascinated by them. Wilsons, Info/Reference USA, Wards business directory that morphed into Companies International CD then absorbed into Gale’s Business and Company Resource Center. Did you have the same excitement I did when you found you could search by criteria online? Probably not.

    I took my professional expertise and enthusiasm of business directory databases and product demonstration to our chamber of commerce 2 times. I described the wonderment of reliably finding business opportunities online using a rich, researched and reliable database. Voila! A plethora of business opportunities. I’ve never seen such disinterest.

    Here was the problem. Many people find directories difficult to use. Even librarians have problems with them. You’re exactly right. They are not a network. They are static with no call to action. People don’t make that obvious mental link, Company A has a widget, I need a widget, I sold a widget to a company with this SIC so a company with the same SIC could use it too.
    As a side note: the first time I used the Ward’s Business Directory was at a library before databases. It’s huge. Eight volumes of cross referenced company information. Volumes were Alpha, geographical, revenue, CEO’s, SIC, but there was a secret about volume 5. Our goal at the publishing company was to sell the entire set, about $1000. You didn’t need the entire set if you had volume 5 ($200). Paired down, no deep company info, you could find every company there in one line, by product, service, location and contact in volume 5. But no one could pick up this directory and instantly know how to use it. It was designed for research librarians. That is probably what scared business majors in college and they never went back.
    Business company directories do not market or promote the businesses. They do not connect people. Only geeky people like me are going to use them.

    I haven’t looked at your site yet. I’m going there now. I heard about you on Twitter by the way. Now awake, I can read your article just fine. Just took a little caffeine.
    www.imageworkspub.com

    Posted by: Linda Henning | June 21, 2009 9:55 AM



  8. I agree with the previous posters that Weebiz is not exactly the first to come up with a networking site for companies, but after poking around the site and it certainly has potential, but then again, so do the dozens of other individual/business networking sites that seem to pop up every month (okay, maybe every six months). With companies like Linkedin scoring tens of millions in VC, I don't know if any of these smaller guys will ever see cash flow.

    Also, not sure if this existed during the initial posting of the article, but they are running a 1,000,000 EURO contest for "the most influential company" on the site. Not exactly sure how they plan on quantifying each company to determine the winner, but it looks like a good marketing gimmick. These new networking sites have the classic chicken and egg problem: no one will sign up unless others have signed up. I think thats why many of these new sites don't allow you to view what information is on the site without signing up first. This contest seems like a good alternative to a million dollar advertising campaign, it'll be interesting to see the results.

    Posted by: Brian Nichols | December 19, 2009 12:14 PM



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