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The folks at Flowtown have put together a quick reference guide to six different social media services. Called the SMB Social Media Cheat Sheet, it contains basic stats on Twitter,

By now you know that using social media is an essential part of running any-sized business, but how do you take those first baby steps towards learning about various services

The New York Times is breaking up with the bot that automatically tweets every article that goes up on the newspaper's website. Instead, New York Times content will be curated

Earlier today I was sitting in my office and, having crossed five tasks off the sticky note affixed to my laptop, checked in on Twitter, where amidst a slew other

How often should you post updates to Twitter for maximum impact? Is there a time of day that works best? What about a day of the week? These are the

Keeping up with every tech headline is hard enough for anybody, let alone busy professionals. To help, ReadWriteBiz rounds up the week's most important tech news and insights for small-

As more and more of us are shopping online and are conducting research online before we shop, many local retailers are finding themselves at a disadvantage. Many small businesses don't

In honor of its fifth birthday, Twitter has just released an astonishing set of numbers chronicling the adoption of the microblogging service. It took Twitter three years, two months and

Keeping up with every RSS feed item, tweet and emailed link is hard enough for anybody, let alone someone who's trying to run a business. That's why each Friday, ReadWriteBiz

Email marketing platforms can offer some rather useful insight into what your subscribers do (whether they open your emails, click on links in them, etc), but if you want

Since it launched late last year, social email marketing tool Flowtown has gained over 15,000 customers, most of which are small businesses, with its unique combination of email and social

The much-adored social media management platform HootSuite made clear how it intends to make money yesterday when it announced that the service is moving to a freemium model. The company

An upgrade rolled out to Wibiya today brings live chat to any website running the popular social toolbar. The new chat widget connects to Facebook, Twitter, Yahoo or MySpace to

You probably have a good idea of how many page views and unique visitors your company's website gets, but how many people are truly interacting with your brand? How

These days, it's no longer enough to have an inviting storefront and amazing products on your shelves, whether physical or digital. Fueled by social media, with which even the search

In a move certain to please small and medium business owners, social media management platform HootSuite announced today the addition of new features to help users learn more about their

For Web-based businesses, a foray into social media may seem like a no-brainer, but how can real-world, brick-and-mortar companies use the social Web to drive revenue and growth? Look no