Last year I wrote this post reviewing 40 years of using email. I am old enough to recall many of those events and while I wasn't exactly present at the dawn of email, I know people who were. But it seems as if email, at least corporate email, has come and is in the process of going all in my own lifetime. A number of factors are making turning off, or at least reducing your email dependency, more viable these days. And I should point out that we are talking here about just eliminating internal emails; no one is suggesting that we go without emails to connect people in different domains.
Of course, this also has the consequence of working 24/7, as people check their phones at all times of day and night, and even leave them on their nightstands when they supposedly sleep. The further consequence is companies such as Volkswagen that will turn off email access for some unionized staffers in off-hours. (But this is about one percent of its total workforce, too.) According to this story on ABC news, other European companies are starting to do this. ![]()
One social media advocate, Luis Suarez, was chronicled in Wired this month showing how he does this. Now, granted he works for IBM, and IBM has done a very solid job of moving all of its employees to Connections over the past few years. But if you only have a couple of departments that have become socialized, you are still going to need email to connect to the rest of your enterprise colleagues.
None of these are really good solutions for getting rid of all email, and even the IBMer Suarez still uses emails for meeting notifications (I guess they haven't completely trained folks how to set up meetings in Connections.) What really helps is how the management team deals with their own emails: there are still some companies that have secretaries who print out emails for their bosses, I know how barbaric! But if you have the right mix of people and under the right set of circumstances, I can see email playing less of a role in our communications in a few years.
Of course, you can always pick up the phone or send a fax. (Just kidding.)
image credit: Softpedia.