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As we said last week, it's prediction season. We've kicked off our own trends to watch series, but we also wanted to check in with what the analyst firms

Social CRM, as a concept, has been around for five or six years now, according to Paul Greenberg and Estaban Kolsky, two analysts interviewed on the subject by Dennis

The iPad isn't just a hot new consumer device, it's also an increasingly popular tool for business. Each week we take a look at the new or updated business

Every year old-school web design guru Jakob Nielsen releases a survey of the world's top Intranets. This year's report has some interesting comments on the use of 'web 2.0' techniques

TokBox is one of the most fully-featured video chat platforms available. Like TinyChat, ooVoo, and other services, it has a close connection with social networks and other forms of sharing

Social media maven Maria Ogneva announced today that she is joining Yammer next week as head of community. "To me, this is not just another job. In many ways,

Both Podio and Mzinga have announced major updates to their enterprise collaboration and social streaming services this week. While they operate at different price points, this is yet another indication

The current crop of online office suites from Google, Zoho, or ThinkFree is quite usable, but most of these products still feel very limited compared to the power of Microsoft's

Android has seen astounding growth in both the consumer and enterprise markets, but the iPhone and BlackBerry have dominated enterprise-specific app development. That may be starting to change. Today

Forrester released a report today about the 'community platforms' market. They evaluated nine vendors, concluding that Jive Software and Telligent Systems "lead the pack because of their strong administrative and

It was inevitable really. Ever since Google Wave burst on to the scene as the next hot thing, someone, somewhere was going to beat Google to the punch and release

Late last year, an $890,000 grant was awarded to the Wikimedia Foundation (the non-profit behind Wikipedia). It was dedicated solely to a new Usability Initiative for improvements to MediaWiki.

Reports of an update for IBM's Lotus Connections software have been circulating since early 2009. Many analysts talked of a major upgrade that would instill the suite with some substantial

Well, almost any browser based app anyway. Socialcast announced today a new product called Socialcast Reach. Reach will bring Socialcast streams into SharePoint or any other application that supports

As part of its Predicts 2011 series, Gartner has made four predictions for the near future of business intelligence and analytics. Also, Forrester analyst James Kobielus has written a

Microsoft will offer an application marketplace within Sharepoint 2010 that will integrate with third-party applications from its partner network. No date has been set for the marketplace lauch but it

Dachis Group is a consulting firm. RedMonk is an analyst firm. Both are in the services world, which is dominated by companies that hire lots of people to be

The IBM PC, the machine that helped launch the original revolution in business computing, burst onto the scene 28 years ago today. Though it was far from the first personal

The smart phone is not a phone. It's a computer. It's like your desktop or laptop. It stores data. It connects to the Internet. It runs applications. It's a computer,

Google Apps is adding Google Groups to its enterprise suite of applications, another example of Google's commitment to developing an online application environment that is compelling enough for users to

Asana is a company created by Facebook co-founder Dustin Moskovitz and ex-Googler Justin Rosenstein. Its aim is nothing short of reinventing how we collaborate. It's a lofty goal, especially

Last December Google announced a new service from its Postini acquisition called Google Message Continuity. The service allows administrators to backup their on-premise Exchange servers to Gmail, so that

Jive and Salesforce.com have been seen as competitors since at least the announcement of Chatter, which brought Salesforce.com into the enterprise 2.0 market. Jive has also started to encroach

As expected, Salesforce.com announced a freemium version of its enterprise collaboration product Chatter today. Chatter Free will use an invitation model. Any Chatter user will be able invite any

As of now, the brand of custom social network service CollectiveX is no more, and the "social collaboration communities" of Groupsite.com have taken its place. Obvious names for social web