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Is Enterprise 2.0 a crock? Where are the use cases? Seven enterprise managers spoke about five principles that are emerging around this topic at the Enterprise 2.0 conference today in

Corporations know that their relationships with customers are drastically changing as a result of the new capabilities made possible by Web 2.0 and social media. Customers increasingly expect to engage

Predictive analytics is a subject we're keeping an eye on this year. Today we're taking a look at some of the ways predictive analytics are being used by businesses:

Data visualization is a medium for understanding information that had previously been the domain of scientists and researchers. Today, due to the amount of data available, there is an increasing

Douglas Rushkoff — author, documentarian, and teacher — is a man on a mission. As a step towards getting "people to see the software-like code lying underneath how they interact,"

At each Enterprise 2.0 conference, participants select one of four new or upcoming applications as the Launchpad winner of the event. Baydin, a quirky e-mail-centric startup, won at the

When it comes to downloading digital music, there is free and then there is legal, but seldom can you have both from the same site, and make money too. Noisetrade.com

Failure is a word that, understandably, carries a negative connotation. Nobody wants to fail, really. But failure, if you're doing anything worthwhile, is inevitable. What's important is to plan for

Google has announced the availability of a new Application Programming Interface (API) that allows 3rd party services to offer contextually relevant content and functionality inside the email interface of Google

A lifetime ago, before the market meltdown, when it was just an ordinary recession, there was a theory that the big emerging markets (BRIC: Brazil, Russia, India, China) were "decoupled"

Wikis, micro-blogs and collaboration technologies get a lot of attention for their use in the enterprise but one need remains constant. Search. Who wins the search battle will come home

Gartner released a report today that highlights the different ways that companies are adopting Twitter for business use. Although Twitter was originally intended for communication among individuals, a number of

Anyone who has spent any time in the enterprise 2.0 business - for me, it's been five years - will admit this, if pressured: by far the greatest challenge for

We'd like to extend a big thank you to our loyal readers and community at ReadWriteWeb. As part of that, we've partnered with ThinkGeek to give away a few geeky

In a savvy sashay of marketing brilliance, Twitter was able to attract more journalists' eyeballs to its platform than anything short of an overwhelming disaster could garner. And it was

No single Web technology has survived longer on life support than the intranet - the broader goal of employee intercommunication and content management, to which enterprises still aspire. Despite an

Time is a commodity that when spent, is gone forever. In today's multi-task, multi-function smorgasbord, the flattening of the Internet has opened a window to savvy entrepreneurs looking to utilize

A post by Kevinjohn Gallagher on "no longer recommending WordPress" to his clients has gotten a bit of traction lately. While there's legitimate criticism to be leveled at WordPress, Gallagher's

Here we are at the opening for Sugar CRM's Sugarcon event. The theme is openness and the social world. This is a defining event for Sugar as the service

Crisis averted, so far. Last week's hearing on the Stop Online Piracy Act (SOPA) was stacked in favor of the Internet blacklist bill but we seem to have come out

Forrester analysts Josh Bernoff and Ted Schadler's new book Empowered: Unleash Your Employees, Energize Your Customers, and Transform Your Business, a follow-up to Bernoff's and Charlene Li's 2008 Groundswell:

CRM and social CRM expert Paul Greenberg finished posting his CRM 2011 Watchlist series this week. It's six parts totaling more than 35,000 words. It's a much more detailed

Last Thursday afternoon, in response to a softball question from Salesforce CEO Marc Benioff on the subject of the relationship of Google's proposed takeover of Motorola Mobility to the ongoing

Many of ReadWriteWeb’s readers are old hands at Twitter, but the service gets thousands of new users every day. That includes a lot of folks who suddenly need to use

It's only a few weeks now before the annual security conference that bears the initials of the first commercial implementers of cryptographic security outside the government security sector. Just in