ReadWriteEnterprise

Here we are at the opening for Sugar CRM's Sugarcon event. The theme is openness and the social world. This is a defining event for Sugar as the service

With Microsoft and Salesforce.com locked in market and legal combat, the "open-source" (see update below) SugarCRM is quietly building its own empire. The company has landed over 6,000 customers

For the past few days, we attended SAS and SugarCRM user conferences in Seattle and San Francisco. These are just a few of the observations that comes from conversations with

Sugar CRM is launching a new user interface as part of Sugar 6. It comes with a focus on what is becoming a prerequisite: an emphasis on speed, search and

Drupal's founder is calling for open source in the enterprise and in the cloud. This should be no surprise, coming from someone like Dries Buytaert. But it is still interesting,

Sugar CRM is opening its platform for better third-party web integration with LinkedIn, Jigsaw and Hoovers.The service is part of a broad upgrade launched today that includes features similar to