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If you aren't happy with scheduling your Tweets and analyzing the sentiment of your social networking accounts, a new service from Gremln.com is available today that might be a better

Just a week after Twitter's acqui-hire of Summify, the company has done it again. This time Twitter is grabbing Web security firm Dasient and winding down the Dasient business. Instead

A new report by Jeremiah Owyang out last week describes the growing proliferation of social media across corporations and shows exactly how out of control things have gotten. Owyang, an

Many of ReadWriteWeb’s readers are old hands at Twitter, but the service gets thousands of new users every day. That includes a lot of folks who suddenly need to use

Earlier this fall, a judge ruled that a lawsuit filed by PhoneDog.com against one of its long-departed employees, Noah Kravitz, has merit. According to Eric Goldman's Technology and Marketing Law

Twitter is far and away my favorite social network, but it does have its downsides. The 140 character limit? Nope, I actually enjoy the challenge of crafting meaningful messages in

Okay, time to get shopping today, at least according to all the merchants who have had their doors open since last night. But how about putting some of the retail

This week we all were horrified at seeing John Pike, a University of California at Davis police lieutenant, pepper spray a collection of kneeling student demonstrators. Within hours, it became

We written frequently about corporate microblogging tool Yammer and today they have made the digital equivalent of the Louisiana Purchase. This is a major land-grab for the company and an

One way to target your audience and expand your reach is the daily exercise your social media accounts should be getting by doing text chats with others in your network.

If you are trying to keep track of your competitors, you have a variety of tools that can make your search for business news easier. At the low end (meaning

Two recent studies about how companies use social media for customer support have concluded that for the most part they don't do a very effective job at responding to complaints.

You wouldn't think that your local megaplex shopping mall is leading the way in terms of social media engagement, but you'd be wrong. Simon Property Group, owners of hundreds of

With the announcements of Facebook's "frictionless sharing" and Amazon's Fire color Kindle, my colleagues Joe Brockmeier and Richard MacManus have both weighed in on their thoughts about where the modern

The answer is to moderate our use of and dependence on social media, especially Facebook. Frictionless sharing, the act of passively notifying social media of all manner of activity, scares

When was the last time your food tweeted you? In the case of many well-known food brands, an embarrassingly long time ago, as Chris Brogan found out in a post

If you want to build a vibrant and successful Facebook community for your business, it might pay to take a moment and look at Praetorian Group's FireRescue1 page here. Praetorian

Last week the latest viral craze brought about the end of an experiment by a programmer, Jonathan Stark, who works for Mobiquity, who wanted to make it easier for folks

Could you build a Twitter account completely from automated tools? Would anyone follow you? Or try to interact with you? Retweet you? Would you become an influencer, at least

Last month Twitter acquired social media analytics company BackType. Much of BackType's technology (such as ElephantDB and Cascalog) are already open source, and this week Twitter announced that BackType's

Panopto announced updates today to Panopto Focus and Panopto Unison – tools used by educational institutions and enterprise customers for video and multimedia capture and management. The latest updates include

In a savvy sashay of marketing brilliance, Twitter was able to attract more journalists' eyeballs to its platform than anything short of an overwhelming disaster could garner. And it was

I was one of the presenters at our 2WAY conference in New York City this week and was glad that I had an opportunity to meet so many movers and

A new way of managing your enterprise network is now available from Enterasys called Isaac. It is a social media interface for its NetSight network monitoring system. It was announced

If not, now is the time to craft one, or at least start thinking about how to go about the process. We've written earlier about the unintended consequences of social