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Something I said over the weekend before Microsoft's Build 2011 conference in Anaheim kicked off: It's not about the experience; it's never about the experience. Computing is a process,

Microsoft announced today that Chief Software Architect Ray Ozzie is stepping down from his position. Although Microsoft does not intend to replace Ozzie, he will assist in transferring his

With Microsoft and Salesforce.com locked in market and legal combat, the "open-source" (see update below) SugarCRM is quietly building its own empire. The company has landed over 6,000 customers

You're hard pressed to find any sector of the tech economy that is getting more financing than cloud computing. Today's announcement by Hewlett-Packard and Microsoft is a good example. The

When you launch a make or break initiative like Windows Azure, you better get it right. Well, from our vantage point, Microsoft got it right. How? In front of a