ReadWriteEnterprise

Douglas Rushkoff spoke at Pivot, a conference on branding, last year and recently linked to a video of his talk. It's worth watching if you're involved in social CRM

In this morning's New York Times, there's an interesting article about the new trend of "ghost Twittering." If you don't know what that means, it's when someone, usually a celebrity,

Gartner released a report today that highlights the different ways that companies are adopting Twitter for business use. Although Twitter was originally intended for communication among individuals, a number of