ReadWriteWeb

Lithium has changed its game. Once limited to customer communities, the company has moved to become a complete social CRM for the enterprise. Lithium's new approach creates a flow of

According to a new survey of more than 300 enterprises by Gartner Research, software as a service has failed to impress business users across the board. Both U.S. and U.K.

Gartner released a report today that highlights the different ways that companies are adopting Twitter for business use. Although Twitter was originally intended for communication among individuals, a number of