Results tagged “customer service” from ReadWriteEnterprise
3 result(s) displayed (1 - 3 of 3):
Written by Steven Walling / September 9, 2009 3:00 PM
/ 2 Comments
Salesforce.com is best known for its CRM and its cloud computing platform. But according to the company its fastest growing product is Service Cloud, a kind of SaaS customer service
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Written by Steven Walling / July 22, 2009 2:00 PM
/ 8 Comments
Customer service reps, it's your lucky day. It just so happens that three of the top Web-based support applications — ticketing system Zendesk, issue tracker JIRA, and customer service platform
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Written by Ravit Lichtenberg from Ustrategy.com / June 18, 2009 9:00 AM
/ 13 Comments
Corporations know that their relationships with customers are drastically changing as a result of the new capabilities made possible by Web 2.0 and social media. Customers increasingly expect to engage
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Google Sites Offers Templates; Claims It's Easier Than Sharepoint
November 16, 2009 / 19 Comments -
A Map To Better Understand The Cloud Ecosystem...And The Hype
November 16, 2009 / 4 Comments -
MindTouch Cloud: The Open Source Alternative to Sharepoint and Salesforce.com?
November 19, 2009 / 3 Comments -
Is the Relational Database Doomed?
February 12, 2009 / 114 Comments -
Microsoft Uses Geek Elite To Make Azure Launch A Smash Hit
November 17, 2009 / 5 Comments
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An iPhone Visualization App That Syncs with the Cloud
November 20, 2009 / 4 Comments -
A Map To Better Understand The Cloud Ecosystem...And The Hype
November 16, 2009 / 4 Comments -
Cloud Computing: Where to Next?
November 19, 2009 / 2 Comments -
Cisco iPhone Security App Reaches Across the Network
November 20, 2009 / 5 Comments -
MindTouch Cloud: The Open Source Alternative to Sharepoint and Salesforce.com?
November 19, 2009 / 3 Comments
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