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The news from Palo Alto Networks reinforces what we should probably expect will be the norm for the foreseeable future. According to the company's Application Usage and Risk Report, social

We promise to refrain from any cynicism about the survey results we receive. That said the surveys are sometimes misleading, looking for a public relations hit. Hope that isn't too

Salesforce.com is best known for its CRM and its cloud computing platform. But according to the company its fastest growing product is Service Cloud, a kind of SaaS customer service

Half of the team that founded Etsy, along with a former Etsy and Amazon.com product manager, have quietly launched a new startup. Postling is a centralized platform for small businesses

At the Enterprise 2.0 Conference, one question I asked all vendors was about their sales model. Were they relying on grassroots adoption, one click at a time, letting the software

At NASA's Goddard Space Flight Center in Maryland, employees can now log on to their own intranet portal designed for group collaboration, social bookmarking, and general employee-to-employee interaction. The

When Gmail failed a few months ago, I tried using Google to find out what was going on. When that did not get me an answer, I tried Twitter and