ReadWriteEnterprise

Atlassian, New Relic, OTRS, Pivotal Labs, Service Now, SugarCRM, and Zendesk have agreed to support a common JSON API specification for customer service applications called NetworkedHelpDesk.org. The idea is

The global recession, the consumerization of IT, the great cloud migration and other factors are changing the role of the CIO. Past failures of enterprise technology to live up

Roambi announced a pro version of its iPhone application this week that syncs with Salesforce.com and other cloud-based services or on-premsie sales environments. It's a visualization application, providing mobile workers

Boomi is a platform for on-demand integration of software as a service. Until recently, all their tools for migrating and manipulating data from SaaS applications were self-service: you built a

By July first, the web's only free application host with an in-browser editor will be dead. That's right, AppJet's hosting service for apps built with server-side JavaScript will be discontinued

In the old days, somebody running a business had a cadre of middle managers who aggregated data about the performance of different parts of the business. They would typically write