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Can sentiment analysis be as simple as installing a browser plug-in and scrolling down a screen? You bet, and you might want to check out the latest from ViralHeat. In

It's been a crazy conference week with VMworld and Dreamforce '11 going on at the same time. News from those shows have been all over ReadWriteWeb's channels this week, like

If you use tools such as Radian6 to analyze how the social Web is talking about your company, brands or products, perhaps it might be time to take a look

Seesmic, a third party client for Facebook, Twitter and other social networks, updated its iPhone app today. One the biggest additions is support for Salesforce.com's Chatter service. Seesmic has

Seesmic and Yammer announced today a plugin that brings Yammer's enterprise microblogging and social networking tool to Seesmic's desktop social media application. In addition to making Yammer more appealing

When you launch a make or break initiative like Windows Azure, you better get it right. Well, from our vantage point, Microsoft got it right. How? In front of a