ReadWriteEnterprise

There are lots of social media monitoring dashboards out there, but a new service from Cyfe.com attempts to become the mother of all dashboards by combining more than a dozen

A new report by Jeremiah Owyang out last week describes the growing proliferation of social media across corporations and shows exactly how out of control things have gotten. Owyang, an

A new Forrester report that surveyed nearly 5,000 American IT workers has found that few of them are actually using social media for work-related activities. Checking their personal Facebook pages

First-time young professionals and recent college students are getting increasingly more demanding about their workplace flexibility when it comes to their choice of computing devices, work hours, and access to

Email service provider iContact is holding an interesting contest (we aren't involved, just like contests). Make a short video on why you either like or hate social media and post

If you are looking for a way to do extensive online training on online topics, then consider what Grovo.com has to offer. There are dozens of topics ranging from email

No single Web technology has survived longer on life support than the intranet - the broader goal of employee intercommunication and content management, to which enterprises still aspire. Despite an

A video interview of Deloitte Australia's CEO Giam Swiegers goes into some interesting details about how the audit and consulting firm is using Yammer's tool. While the interviewer Leon

There are lots of suggestions on improving your social media campaigns out on the Interwebs, but this post from Jesse Stanchak caught my attention. He describes how to plan a

A study last month by the Info-Tech Research Group found little difference by organization size in how businesses use social media, and also provided lots of practical information on

Do you remember the days when Geocities and bulletin board systems walked the earth? It might be a stretch to say that these early communities were social media. Certainly, they

Webtrends announced yesterday that it acquired real-time analytics company Reinvigorate from (mt) Media Temple Ventures. The move rounds out Webtrends' strategy of tying together Web, mobile and social analytics

Social media provides companies with new opportunities for customer service, research and marketing (within reason of course), but most respondents to a survey of C-level executive conducted by Harris

You would expect that if anyone has gotten deeply into social media, it would be college admins. For the past several years, researchers from University of Massachusetts at Dartmouth's Center

IntellectSpace announced this week ProspectVisual, another tool that can help integrate your social graph with your existing contact and customer relationship managers. The service doesn't come cheaply: pricing starts at

On Tuesday, July 19, I attended Dell's second annual Customer Advisory Panel (CAP) meeting, split this year between the Westin Hotel at the Domain (a swanky, high-end, high-density shopping, dining,

How often do you want to "engage" with your toilet paper brand? Or your phone company? What about your bank? If you're like me, if you want to be

Earlier this week Avaya announced new contact center products that integrate with social media. Avaya, one of the descendants from Ma Bell, supplies telephony hardware and software to some of

CMOs have been chomping at the bit for a way to access Facebook content. And Gateway for Facebook, a cloud-based service from Microstrategy Inc. might just be the ticket.

Socialcast (which was recently acquired by ReadWriteWeb sponsor VMware) ran an interesting infographic these week visualizing, among other things, a social media study conducted by the Center for Marketing

Open-Xchange began its life as a hosted email service but has since evolved with a twist: its engineers have figured out a relatively simple process to extract your contacts from

Social media, or at least its widespread use, may be relatively new, but certain human behaviors are not. For example, David Aaker, blogging at the Harvard Business Review, points

Oracle announced today that it will acquire FatWire. Financial details were not disclosed. FatWire bills itself as customer experience management company and provides tools for content management, community forums,

A new way of managing your enterprise network is now available from Enterasys called Isaac. It is a social media interface for its NetSight network monitoring system. It was announced

Convofy, the new enterprise collaboration platform we covered last month, opens to the public today. It's launching using a freemium model similar to Yammer's, so you can try it