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CRMIdol Winners Announced

By David Strom / November 7, 2011 04:00 AM / Comments

Paul Greenberg's engaging experiment in highlighting CRM vendors from around the world has concluded today, with the announcement of the winners of his CRM Idol contest. You can view the finalist entries on his website here. There were entries from all over the world, and today two finalists were announced.

Judging Starts With CRM Idol Contest

By David Strom / August 22, 2011 01:20 AM / Comments

As Brian Williams of NBC News is fond of saying, the news begins now. If you are looking for cool CRM apps from smaller companies that don't necessarily have the talent to show off their goods, Paul Greenberg's labor of love (which we covered earlier this year here), began last week with dozens of apps posted to the judging website here.

Webtrends Acquires Real-Time Analytics Company

By Klint Finley / August 9, 2011 05:30 AM / Comments

Webtrends announced yesterday that it acquired real-time analytics company Reinvigorate from (mt) Media Temple Ventures. The move rounds out Webtrends' strategy of tying together Web, mobile and social analytics by bringing in a real-time component. The acquisition will also bring a new set of data visualization tools to Webtrends, including heat maps, link maps and visitor path analysis.

Financial terms were not disclosed.

Webtrends Announces New Social Marketing Suite

By Klint Finley / July 26, 2011 10:00 PM / Comments

Longtime analytics player Webtrends announced a social marketing suite called Webtrends Social, which is actually a revamped version of its Webtrends Apps product. The company says the suite will allow users to create and manage a Facebook presence without writing any code or integrate any other tools.

Of particular note is that Webtrends is one of the few companies with access to the invite-only Facebook Ads API, which means it will be able to create features that few if any of its competitors can replicate at this time.

Oracle Gets More Social and Takes on Adobe with FatWire Acquisition

By Klint Finley / June 21, 2011 04:20 AM / Comments

Oracle announced today that it will acquire FatWire. Financial details were not disclosed. FatWire bills itself as customer experience management company and provides tools for content management, community forums, analytics, digital asset management, etc. It sounds very much like what Adobe is doing with its Digital Enterprise Platform (formerly LiveCycle), which was announced yesterday.

According to the announcement, Oracle wants to use this technology to help its customers create unified customer experiences across channels - including those ever important new channels like mobile and social.

New Location-Based Enterprise Apps from DoubleDutch Software

By David Strom / June 20, 2011 10:00 PM / Comments

Want to do a better job of working together but don't want to run some desktop-oriented software? Then consider a new suite of mobile social apps available for your smartphone from DoubleDutch Software called HYVE Enterprise Suite.

2 More Social Media Analytics Companies Get Snapped Up

By Klint Finley / May 12, 2011 07:31 AM / Comments

Buddy Media, the Facebook content management company we profiled earlier this year, announced that it will acquire social media sharing and analytics company Spinback.

And earlier this week Tap11 was acquired by AVOS, the new company from YouTube founders Chad Hurley and Steve Chen.

These moves follow Salesforce.com's high profile acquisition of Radian6 in March.

Paul Greenberg Launches CRM Idol Competition

By Klint Finley / April 26, 2011 03:05 AM / Comments

Paul Greenberg announced this week a fun new project called CRM Idol that will have 60 small CRM-related companies go up in front of a panel of judges and be reviewed.

The problem Greenberg outlines is one that we're familiar with here at ReadWriteWeb: bloggers, journalists, analysts, venture capitalists, etc. are inundated with pitches from small companies. Many of these companies could be great, but there are too many to sift through. This will help get some of these companies in front of a larger audience.

Jive Software Acquires Analytics Company Proximal Labs

By Klint Finley / April 13, 2011 12:00 AM / Comments

Today Jive Software announced its acquisition of Proximal Labs, a social network analytics company. Prior to the acquisition, Jive was a customer of Proximal Labs. Financial terms of the deal were not disclosed. Proximal Labs co-founder and CEO David Gutelius is joining Jive as Chief Social Scientist.

Jive will use Proximal's machine learning technology, powered by Apache Hadoop, to help its users apply complex analytics to their enterprise social graphs. Example use cases include locating subject matter experts both inside and outside the firewall or surfacing relevant content within the network. The company is calling the platform "Jive What Matters."

iPad for Business Round-Up: Zoho Docs for iPad, Radian6 Mobile, and More

By Klint Finley / April 8, 2011 08:30 AM / Comments

The iPad isn't just a hot new consumer device, it's also an increasingly popular tool for business. Every week we take a look at the latest developments in its use in the enterprise.

This week we look at a new iPad app for cardiologists, new apps from SugarCRM, Radian6 and Zoho and a few more apps that bring SharePoint to the iPad.

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