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Alcatel-Lucent is the latest company to throw its hat into the enterprise unified communications and collaboration ring with its announcement today of the Visual Collaboration suite. It features cross-platform

Yesterday Cisco announced that it will lay off 6,500 employees and sell a manufacturing plant in Juarez, Mexico to Foxconn to shave off an additional 5,000 employees. This follows

Every firm, company or enterprise with distributed data and voice networks is looking for ways to control costs and increase efficiency. To achieve these goals, businesses need to integrate

People work in their homes. They carry laptops and work throughout the day on their smartphones. Really, they can be anywhere and get their work done. What does that mean?

RIM didn't steal my enterprise startup idea, but it did develop the next best thing: a conference call app that integrates with your calendar to offer one-click dialing for

You dial the conference call number. Or you can copy and paste it into Skype, or just click the link in your phone's e-mail app. Then you have to

We recently covered Forrester's research on how few customers want to use video in the workplace. However, as new consumer tools like FaceTime and Flip Phones proliferate and companies

Converged voice and network services, increasing scalability and expanding application and information access are key components in creating infrastructures for innovation, according to a CIO2CIO report sponsored by Qwest

This paper from Qwest Business encourages decision makers to consider communications an investment instead of an expense, citing ways that businesses can actually save money through telecommunication-driven initiatives such

What it takes to succeed comes down to the people who are on the front lines providing support. But the difference in winning means getting the right technology to the

This report from Qwest Business examines the case for unified communications and lays out some best practices for UC deployment. Qwest emphasizes the need for an adequate network to

A key part of cloud-based information technology is the ability to deliver benefits to the business and to the overall technology infrastructure for the organization. This briefing explores the ways

We just looked at some potentially disruptive technologies that fall outside the usual domain of the enterprise. In this post, we'll look at some of the more near-term challenges

Independent software company Attachmate will purchase Novell for $2.2 billion the companies announced today. CPTN Holdings LLC, a consortium of companies lead by Microsoft, put up $450 million of

Microsoft's debuted its unified communications platform Lync at a news conference today. Lync will go on sale December 1. Several big name companies like Boeing, Estee Lauder, France Telecom,

Unified communications was a notable absent In Gartner's top 10 strategic technologies for 2010. For years, the idea of a common platform for seemingly all communications seemed bewildering. Cisco CEO