Social Web - ReadWriteWeb http://www.readwriteweb.com/feeds/search/Social Web en Copyright 2012 Richard MacManus readwriteweb@gmail.com Tue, 14 Feb 2012 18:04:00 -0800 http://www.sixapart.com/movabletype/?v=4.35-en http://blogs.law.harvard.edu/tech/rss Big Question: What Effect Does Social Media Have on Real-World Social Unrest? big-question-150.pngThe London Riots are still going strong, but we're seeing social media used for both good and evil already. Yesterday, we asked "What effect does social media on the Web have on social unrest in the real world?"

You answered and we culled your responses from Google Plus, Twitter and Facebook, and used Storify to present it back to you. If you have additional responses, please leave them in the comments.

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Social media is just a tool. Tools aren't inherently good or bad - they're just used to aid someone's efforts. Social media can make your voice reach more people. Unfortunately, it can't improve upon your character.

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http://www.readwriteweb.com/archives/big_question_what_effect_does_social_media_on_the.php http://www.readwriteweb.com/archives/big_question_what_effect_does_social_media_on_the.php Community Wed, 10 Aug 2011 09:45:00 -0800 Robyn Tippins
Big Question (Answered): "What Does It Mean to be 'Famous' on Social Media?" big-question-150.pngSocial media is no longer the uncharted territory it once was, but it is still not impossible to catch the eyes of the masses and become an overnight sensation on Twitter, Facebook, YouTube or Google+. Is there value in achieving name recognition in social media? And, more to the point, what defines a social celebrity? Is it followers? Reach? Name recognition? We put the question to you directly.

What does it mean to be "famous" on social media?

We asked and culled your responses from Facebook, Google+ and Twitter and presented them back to you with Storify. If you have additional responses, please leave them in the comments.

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http://www.readwriteweb.com/archives/big_question_answered_what_does_it_mean_to_be_famo.php http://www.readwriteweb.com/archives/big_question_answered_what_does_it_mean_to_be_famo.php Community Thu, 12 Jan 2012 07:00:00 -0800 Robyn Tippins
Big Question (Answered): "Which Brand Does the Best Job in Social Media?" big-question-150.pngMost brands are doing their best to engage and serve their audience via social media. Those of us who are in charge of social for a brand pour over statistics and devour past learnings, but the science of social is still fairly new, so most of us are just guessing what will resonate.

From time to time you'll see us ask you how we are doing. That's because, despite great analytics, nothing beats just asking your audience how you're doing and what you could do better. And, almost as valuable, is knowing who to emulate. Which brands are impressing you? Which ones aren't? This quest to deliver you the best social experience is always foremost in a community manager's mind, and it inspired today's Big Question.

Which brand does the best job in social media?

We asked and culled your responses from Facebook, Google+ and Twitter and presented them back to you with Storify. If you have additional responses, please leave them in the comments.

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http://www.readwriteweb.com/archives/big_question_answered_which_brand_does_the_best_jo.php http://www.readwriteweb.com/archives/big_question_answered_which_brand_does_the_best_jo.php Community Tue, 31 Jan 2012 07:00:00 -0800 Robyn Tippins
Poll: Best Social Shopping Products of 2010 Yesterday we published an overview of social shopping in 2010, one of the year's top trends. Social shopping is a form of e-commerce in which you can share and access information about retail products through your friends or other users. Social shopping products often have a crowdsourcing component too, enabling you to get the best price or the most relevant data. Groupon and Woot are good examples, but there are a lot of other social shopping products out there.

So we'd like to know which social shopping products you used or liked the best in 2010. There are 12 options below. If one of your favorites is not listed, then select 'Other' and mention it in the comments. You may choose up to 3 options.

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http://www.readwriteweb.com/archives/poll_best_social_shopping_products_of_2010.php http://www.readwriteweb.com/archives/poll_best_social_shopping_products_of_2010.php Polls Tue, 16 Nov 2010 19:30:40 -0800 Richard MacManus
JustMeans - A Social Media Starting Point for Businesses Businesses strive to find the best avenues to connect with their audience. Today, social media is one of those avenues that not many companies are pursuing. Social media can be a platform that's associated with many risks for these companies.JustMeans is a social media platform that aims to change all of that.

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Introducing Social Media To Businesses

If this were a course, JustMeans would be the teacher of social media for businesses. JustMeans provides a way for businesses to use various tools associated with social media from blogging to podcasting with ease. To make businesses feel comfortable in early adopter territory, traditional medias such as press releases are also provided. With these tools, users, or "stakeholders", can easily engage with businesses on JustMeans via the company's profile.

Social Responsibility

JustMeans rides the economic "green wave" of corporate social responsibility. This is also one of the key focuses of the JustMeans site and the businesses that engage with it. Businesses can post about the "social responsibilities" that they are upholding to keep users and fans of a businesses network up-to-date on their goals and outreach programs. The site includes a forum for businesses and consumers to collectively brainstorm about ideas for change. This way, users are actually heard, while companies can receive better feedback about what they can do better.

Connecting For A Collective Change

JustMeans is a great platform for connecting businesses that are socially responsible with users that appreciate being informed not only about a company's ethics, but what a company is doing to insure that they are upholding the standards they've set and obligations they've committed to from a social standpoint. JustMeans is not only a network to help introduce businesses to social media, but a platform for collective social change.

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http://www.readwriteweb.com/archives/justmeans_a_social_media_start.php http://www.readwriteweb.com/archives/justmeans_a_social_media_start.php Social Networks Thu, 29 May 2008 19:55:00 -0800 Corvida
Big Question (Answered): "Did You Use Social Sites During the Super Bowl?" big-question-150.pngWe knew this year's Super Bowl would be more social than ever, but we probably didn't realize that most of the chatter on social sites wouldn't be about the athletics. Sadly though, most advertisers didn't connect their social efforts with their advertising, or worse, allowed their site to go down during their ad slot.

What's abundantly clear though, is that many people did use social media during the Super Bowl, in record numbers. Were you one of those talking trash with friends or lamenting the directions of some ads?

Did you use social sites like Twitter, Facebook or Google+ during the Super Bowl?

We asked and culled your responses from Facebook, Google+ and Twitter and presented them back to you with Storify. If you have additional responses, please leave them in the comments.

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http://www.readwriteweb.com/archives/big_question_answered_did_you_use_social_sites_dur.php http://www.readwriteweb.com/archives/big_question_answered_did_you_use_social_sites_dur.php Community Tue, 07 Feb 2012 07:02:00 -0800 Robyn Tippins
Hitwise: MySpace Takes 3/4ths of US Social Network Traffic According to web measurement firm Hitwise, MySpace commands 73.82% of all social networking traffic. The data comes from Hitwise's special social networking category, which tracks US traffic 57 leading social networks. MySpace took nearly 74% of all traffic to those sites in April, with Facebook second at 14.8% and MyYearBook third with 1.33%. Overall, social networking traffic is down 16% year-over-year.

]]> Compared to April of 2007, MySpace has seen traffic decline 5%, while Facebook has seen a 32% bump. Even so, MySpace still controls the lion's share of social network visits in the US. General social networking in the US is clearly a two horse race, and MySpace is ahead by a couple of furlongs.

Hitwise also noted that MySpace has seen an increase of 73% year-over-year in average time spent. So while they may be losing a small amount of total social networking traffic to Facebook, MySpace is better engaging the visitors it has retained. Interestingly, competing web metrics firm Compete paints a different picture, suggesting that year-over-year average stay has fallen 9.9%. Differences in how each stat is measured could explain the dissimilar results, however, though they are strikingly different.

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http://www.readwriteweb.com/archives/hitwise_social_network_traffic_apr08.php http://www.readwriteweb.com/archives/hitwise_social_network_traffic_apr08.php Social Networks Tue, 06 May 2008 15:02:07 -0800 Josh Catone
Report: Social Media Challenging Traditional Media Universal McCann has released a new report on the impact of social media (such as blogs, social networks, online video) on the media landscape. It surveyed 17,000 Internet users worldwide in March 2008. The report found that social media, in particular blogs, are "becoming a more important part of global media consumption for internet users than some traditional media channels." The report also found that social media is a global phenomenon (29 countries were surveyed), although there are cultural differences in how people use it.

]]> The report states that "video clips, blogs, podcasts, social networks and RSS are all essential components of the online media diet." Here are some of the key findings:

- 83% watch video clips, up from 62% in the last study in June 2007
- 78% read blogs, up from 66%
- 57% of internet users are now members of a social network
- RSS consumption is growing rapidly up from 15% to 39%
- Podcasts are now mainstream digital content, listened to by 48%

Social networks have been "a key driver for the growth of social media":

- 22% of social network users have installed a widget or applications
- 55% have shared photos
- 22% have shared their videos
- 31% have started a blog
- The world’s biggest social network is MySpace with 32% weekly reach followed by Facebook on 23%

The report also states that social media is a global phenomenon:

- Top markets for blogging – China 70% of internet users write a blog, Philippines 66% and Mexico 60%
- Top markets for social networking – Philippines 83%, Hungary 76% and Poland 76%
- China is the world's largest blogging market with 42m bloggers versus 26m in the US

Those last stats will be an eye opener for many, because the US web tech market gets most of the attention of the blogosphere and mainstream media. But with China having 42m bloggers compared to the US's 26m, there is large scope for social media to flourish there - even despite China's political issues with social media.

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http://www.readwriteweb.com/archives/report_social_media_challenging_traditional_media.php http://www.readwriteweb.com/archives/report_social_media_challenging_traditional_media.php Trends Mon, 28 Apr 2008 13:23:15 -0800 Richard MacManus
Big Question (Answered): "Do You Chat on Social Networks?" big-question-150.pngWhen I'm on Facebook and a chat pops up, I typically curse and close the browser immediately or quickly attempt to find the "invisible" setting. It's not that I don't like my friends, if I am on the computer I am probably working. If I want to socialize I may send out a Tweet or a text message, which they can respond to at their leisure.

I asked the staff and they agreed. I could find no staffer that admitted to chatting on a social network willingly, though one did say he occasionally feels he must.

Do you use the chat feature on social networks?

We asked and culled your responses from Facebook, Google+ and Twitter and presented them back to you with Storify. If you have additional responses, please leave them in the comments.

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http://www.readwriteweb.com/archives/big_question_answered_worst_excel_spreadsheet.php http://www.readwriteweb.com/archives/big_question_answered_worst_excel_spreadsheet.php Community Wed, 25 Jan 2012 15:00:00 -0800 Robyn Tippins
Big Question (Answered): "How or Why Do You Use Social Media in Your Job?" big-question-150.pngI use social media extensively in my job, as does the rest of the ReadWriteWeb staff. We know that many of you are also using social media as a vital part of your job, and not merely as a means of distracting yourselves from it. So, how are you using social media? Why is it an important part of your duties?

How or why do you use social media in your job?

We asked and culled your responses from Facebook, Google+ and Twitter and presented them back to you with Storify. If you have additional responses, please leave them in the comments.

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http://www.readwriteweb.com/archives/big_question_answered_how_or_why_do_you_use_social.php http://www.readwriteweb.com/archives/big_question_answered_how_or_why_do_you_use_social.php Community Tue, 10 Jan 2012 07:00:00 -0800 Robyn Tippins
Cartoon: It's a Big Ol' Blogosphere Ever have that moment when you wonder if what you're about to post will alienate you from the rest of the online world forever?

I get that sometimes, which says a lot more about my own insecurities and the extent to which the social Web replicates the social dynamics of high school than it does about any real risk. My social network includes some very forgiving, open-minded people... and the online world is much, much bigger than anything I've tapped into so far.

]]> When I think of, say, the Vancouver social media scene, I think of people I know: family, friends, colleagues, clients, dev partners and the like. And yet that's a tiny percentage of my neighbors who are engaged in social media.

Just an example: when I look through the list of the top 100 Vancouver Twitterers by number of followers, I don't recognize the vast majority of names. That tells me that a big conversation is going on (or a lot of small conversations) that I'm not a part of.

Which is cool. It's a big ol' blogosphere, and I can't possibly hope to keep tabs on any more than my small corner of it.

It's also a handy reminder to avoid the temptation of generalizing about the social Web from our own experience if it. For any of us who wants to understand how the Web and the way we use it are evolving and make some intelligent guesses about the future of social media, breaking out of our comfortable little circles and exploring a little is critical.

More Noise to Signal.

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http://www.readwriteweb.com/archives/cartoon_its_a_big_ol_blogosphere.php http://www.readwriteweb.com/archives/cartoon_its_a_big_ol_blogosphere.php Cartoons Sun, 25 Oct 2009 14:28:58 -0800 Rob Cottingham
Social Network Quechup Accused of Spamming Lately I've been getting invites to a new social network called Quechup. I'm already a member of too many social networks, so to be honest I've ignored these requests. But it seems Quechup has been automatically sending out invites, without the knowledge or consent of the people signing up. I got this email today from someone I know:

Title: Please ignore any Quechup.com Invites - It's a spam engine

Message: I am writing this with profound embarrassment.

I was recently tricked by a spam engine posing as a new social network. I got an invite from someone I knew and trusted, signed up to see what was about. Two days later, Quechup sent out SPAM to my entire address book.

Please ignore or delete all emails claiming to be from me that mention a site called Quechup.com.

Please also accept my apologies for any inconvenience this may have caused you.

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I won't mention the name of the person who sent this message, because it isn't their fault. Clearly Quechup has broken the golden rule of social networks and abused the trust of their users. Quechup's tagline is "the social networking platform sweeping the globe" - however it seems to be doing that via an email spam campaign.

Our recommendation: stay away from Quechup. You may also adopt my own current rule and not sign up to new social networks unless there's a clear - and new, unique - benefit to you. After all, how many social networks do you need?

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http://www.readwriteweb.com/archives/quechup_social_network_accused_of_spamming.php http://www.readwriteweb.com/archives/quechup_social_network_accused_of_spamming.php News Sat, 08 Sep 2007 16:17:15 -0800 Richard MacManus
Social Media Jobs Are a Bright Spot for Recent Grads social-media-guru.jpgThe demand for community management and other social media careers is growing fast - even at a time when the recession seems poised to double dip and more than 9% of the population is unemployed.

Social media is the one job sector in which recent college grads are having luck, reports Newsweek, and universities are adding social media classes in response.

]]> The number of social-media job postings on the job site Indeed.com has increased by more than 600 percent since 2005, according to a report by SocialMediaInfluence.com, which tracks social media trends.

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Universities have started adding social media classes such as the Internet marketing class, "Social Media" at Columbia or the second-year elective course at Harvard, "Competing with Social Networks." Birmingham City University even offers a one year master's degree in social media.

In recent history, companies were so desperate for help understanding the social Web that they seemed ready to hire anyone who could string buzzwords together. The term "social media guru" - a euphemism for person who knows how to tweet - became somewhat of a joke.

But at least the field has gotten more defined. "Gurus" have stratified into analysts, community managers, editors, product developers, marketers and even social media executives (although there are still plenty of companies hiring for gurus).

Social media jobs don't pay as well as similar positions in public relations, according to SocialMediaInfluence.com. But it's nice to hear that those recent graduates have some options when it comes to a job. A liberal arts major who graduated in 2010 may not have many prospects in business, government, education, and so on - but she definitely knows how to use Facebook.

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http://www.readwriteweb.com/archives/social_media_jobs_are_a_bright_spot_for_recent_gra.php http://www.readwriteweb.com/archives/social_media_jobs_are_a_bright_spot_for_recent_gra.php Social Web Sun, 19 Sep 2010 18:00:41 -0800 Adrianne Jeffries
Foul Called on NCAA Monitoring Athletes' Social Media facebook-basketball-150-150.jpegThe NCAA recently stated that the University of North Carolina "failed to adequately and consistently monitor the social media activity of its athletes." Now colleges and universities across the country are scrambling to better monitor their social media sites. But is it necessary for schools to maintain institutional control of their athletes' social media sites?

]]> VarsityMonitor is a firm dedicated to NCAA social media compliance, offering automated and social media monitoring that helps universities "discover inappropriate, illegal or unethical content." It also offers forensic quality archiving and third-party social web monitoring (for mentions of athletes by third parties). Coaches and administrators can easily check out activity by team/athlete.

Tools like VarsityMonitor could be used as ways to spot viral content related to a player - but they could also become rather invasive. And besides, not all students are trying to become Internet celebrities. It's possible to make oneself nearly unfindable on Facebook, and Twitter users can protect their tweets if they don't want anyone discovering them.

In a sense, however, athletes are their own type of brand on social media. As such, they are representative of the larger brand. Instead of using social media monitoring sites like VarsityMonitor, why doesn't the NCAA just revise its social media guidelines?

Image via DukeHoopBlog.

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http://www.readwriteweb.com/archives/foul_called_on_ncaa_monitoring_students_social_med.php http://www.readwriteweb.com/archives/foul_called_on_ncaa_monitoring_students_social_med.php Social Web Mon, 12 Dec 2011 15:00:00 -0800 Alicia Eler
Study: 93 Percent of Americans Want Companies to Have Presence on Social Media Sites cone_logo.pngAccording to the 2008 Cone Business in Social Media Study, 93% of Americans believe that a company should have a presence on social media sites and 85 percent believe that these companies should use these services to interact with consumers. Cone, a Boston-based consulting firm, also found that men are far more likely to interact with a company through social media than women are. 56% of consumers believe that a company is providing them with a better service by interacting with them on social media sites.

]]> The numbers in this study are bit higher than those we have seen before (we assume that Cone uses a relatively broad definition of 'social media'), though the general trends do fall in line with the latest data from Universal McCann we wrote about last week.

As Michael Chin points out on the KickApps blog, social media first changed how we interacted with friends, family, and customers. Now, as consumers are getting more familiar with these tools, they also expect them to be a way to interact with companies - and based on this data from Cone, they want this to be a two-way conversation.

Here are some other interesting data points from the study:

  • 60% of Americans regularly interact with companies on a social media site
  • 43% of consumers say that companies should use social networks to solve the consumers' problems
  • 41% believe that companies should use social media tools to solicit feedback on products and services
  • Men are more likely to use social media tools to interact with a company than women (33% vs. 17%)
  • 33% of younger consumers (18-34) and those with household incomes over $75,000 believe that companies should try to market to them through social networks

It would be nice to see Cone break these numbers down a bit more. What types of social media sites, for example, do users prefer? Are there any specific categories of companies and brands that they want to see on these sites? How exactly do they want to be marketed to? What do they think about implications for their privacy?

What is clear, however, is that social media is quickly becoming an important means for companies to reach consumers - and that consumer are also quickly changing their expectations about how, when, and where they want to be marketed to. As more users are embracing social media (and often to the detriment of traditional media), companies have no choice but to follow them.

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http://www.readwriteweb.com/archives/study_social_media_presence.php http://www.readwriteweb.com/archives/study_social_media_presence.php News Fri, 26 Sep 2008 14:01:39 -0800 Frederic Lardinois