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So we remain split on whether to call it a "social graph," but one thing I think we can all agree on, is that many of us are suffering from

Forrester Research CEO, George Colony, writes a blog where he helps other CEOs understand how business and technology intersect. His most recent post compared social media to sex, a comparison

Ayelet Noff, a.k.a. Blonde 2.0, has been a well-regarded, world-traveling social media strategist for more than ten years and is part of Chris Heuer's AdHocnium unagency, as well. While attending

In a recession, budgets are tightened, jobs are cut, and those who remain are expected to do more with less. Given this type of economic reality, it's surprising to hear

Despite the proverbial "the customer is always right," the relationship between the customer and the company has long been organized for the benefit of the latter. But the ability for

Last fall Google began experimenting with a new feature called Social Search, and we called it a big chess move against Facebook. Today Google Social Search is opening up in

At Social Media Camp last week in New York City, the real-world value of social media was a hot topic for attendees. Questions about ROI (that's return on investment for

22,009 words - hanging in there (see ch. 31 onwards). Decided to introduce a sub-plot, to liven things up. It's about a Silicon Valley graphics designer named Dave Darwin, who

The rumor tonight is that social shopping service Kaboodle has been acquired for $30M+ by Hearst. We profiled Kaboodle and other social shopping services back in December in our

While social media services such as Twitter and Friendfeed are great ways to start making connections, nothing compares to face-to-face interaction. Mobile social networks like Brightkite aim to bring users