business networking - ReadWriteWeb http://www.readwriteweb.com/feeds/search/business networking en Copyright 2009 Richard MacManus readwriteweb@gmail.com Tue, 24 Nov 2009 12:40:23 -0800 http://www.sixapart.com/movabletype/?v=4.23-en http://blogs.law.harvard.edu/tech/rss MySpace To Make Run at Professional Networking Crowd? At the Reuters Media Summit today Fox Interactive Media President Peter Levinsohn said that Fox is planning some additions to MySpace in the next few weeks aimed squarely at Facebook. One of the most compelling, is the site's plan to let users create more than one profile to keep their contacts separate -- for example, friends, family, and business. The additional profiles will let you "express yourself in all those different segments," said Levinsohn.

Though Levinsohn tempered his remarks by indicating that he thinks there exists space for more than one social network (he even admitted to having a Facebook profile, saying, "Facebook I use more to communicate with people at work... Frankly I find MySpace substantially more entertaining."), it appears as though MySpace may be after the business social networking crowd -- in spite of Levinsohn's comments about using Facebook more at work.

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]]> MySpace parent company New Corp. has recently been rumored to be interested in acquiring LinkedIn, but as we've written, business networking is still a relatively untapped market. One of the main reasons people cite for not utilizing mainstream social networks like Facebook for professional networking is that there is no way to group contacts -- you can't easily keep your business profile separate from your personal profile, and no one wants their boss snooping at their vacation photos (we've all heard the tales of employees busted for goofing off on Facebook or being fired for naughty photos on MySpace).

By allowing users to segment their profiles -- especially if they could be controlled from a single access point -- MySpace would take a step toward becoming a viable platform for more serious networking. Further, college-aged MySpace users would likely be happy to be able to share their lives with their families without having to share the party photos they want only their friends to see.

Of course, what makes any social network tick is users, and I'm skeptical that anyone would ever use MySpace for serious business networking (anyone other than a musical act, that is). As Bernard Lunn said last month, LinkedIn is already looking "like a winner." It's hard for me to believe that the frenetic, media-oriented experience of MySpace would ever translate well for business networking. If competition for LinkedIn, Xing, Plaxo, etc. is going to materialize from the mainstream social networks, I think Facebook is probably the best candidate given their cleaner, more professional look (application clutter notwithstanding).

That said, there is certainly the possibility that my speculation is off and that MySpace is not looking to move in that direction, and is making these changes purely for their current audience to be able to keep party photos away from mom. Or, that News Corporation really is interested in buying LinkedIn as a backdoor way into the business networking space and this development is unrelated to that space. Another interpretation is that MySpace is trying to capitalize on Facebook's recent privacy woes by giving their users at least the illusion of more control over who sees their profiles.

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http://www.readwriteweb.com/archives/myspace_professional_networking.php http://www.readwriteweb.com/archives/myspace_professional_networking.php News Mon, 26 Nov 2007 13:38:47 -0800 Josh Catone
Has Rupert Murdoch Been Reading RWW? News Corp Rumored to Buy LinkedIn At the risk of reporting rumors (ahem), I can't resist making a note of this one. For the past couple of weeks we have been analyzing LinkedIn and comparing it to Facebook. When I say 'we', I mean Bernard Lunn. But it's a topic a few of us have written about in the past here at RWW. Bernard wrote a post at the end of last week entitled LinkedIn and The Future of Business Networking. In that post he listed ways that LinkedIn could take advantage of the relatively untapped business networking market.

Some of the feedback on Bernard's post suggested that it's Facebook which will take advantage of business networking opportunities, moreso than LinkedIn. So at the beginning of this week, we ran a poll asking: In 6 months time, will you have more business contacts in Facebook than LinkedIn? The poll is still running (see bottom of this page), but the current results are in favor of LinkedIn:

Yes, Facebook will have more 27% (102 votes)
No, LinkedIn will still have more 66% (245 votes)
They will be even 6% (24 votes)

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]]> So about 2/3 of poll respondents think LinkedIn will be where we do our business networking. Which brings us to the rumor: that News Corp may acquire LinkedIn, which will bring it under the same corporate umbrella as MySpace. As if Facebook doesn't have enough competition already with Google OpenSocial, a MySpace/LinkedIn tag team would really put the squeeze on.

As Bernard noted in his post this week, Deconstructing the Business Social Network, to compete on its own LinkedIn probably needs to move away from being a destination site and open up its data via API. There is just too much competition out there from start pages, email services and social networks.

However if they did get acquired by News Corp, that would give LinkedIn a foundation to hold onto its goal of being the destination site of choice for business networking. It's hard to see MySpace being leveraged by LinkedIn, as their audiences are so different. But as Techcrunch UK pointed out, News Corp has a number of newspapers that professionals read - including The Wall Street Journal and (in the UK) The Times and The Sunday Times - so LinkedIn could definitely leverage those.

An acquisition of LinkedIn by News Corp would make sense for both parties. And as LinkedIn is a part of OpenSocial (as is MySpace), that would put even more pressure on Facebook to join OpenSocial. So it'd be a win for Google too, if Rupert buys LinkedIn. What do you think? And if you haven't already, please take part in our poll below:

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http://www.readwriteweb.com/archives/linkedin_newscorp.php http://www.readwriteweb.com/archives/linkedin_newscorp.php Analysis Thu, 22 Nov 2007 12:56:06 -0800 Richard MacManus
Facebook Launches Friend Lists - Still Not Ready for Business Facebook finally rolled out their long awaited friend lists feature today. The feature allows users to create groups of friends and has been seen as a necessary step for Facebook to be able to compete with professional networks like LinkedIn, but Facebook's implementation seems incomplete.

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]]> According to Facebook, lists are for "for messaging, invites, and more." Indeed, by creating lists among your friends you can easily mass message or mass invite groups of people. That can certainly be helpful for separating coworkers from college buddies from family -- that way none of your frat pals show up at your office party or your office mates accidentally show up at your son's bar mitzvah. But distinctly missing from the new feature is a tie into privacy settings.

One of the main reasons people are reluctant to use Facebook for business networking is because Facebook, like other casual social networks, was originally used to share private information with friends. Most people want to do business networking on a site that is strictly business. Facebook profiles are generally not sanitized enough for that, and no one wants their boss to see photos of them half nude at a party (unless maybe you work for Hugh Hefner).

We had hoped that Facebook would not only let you group friends, but also specify privacy settings based on those groups. I.e., you could put coworkers in a group that could only see your contact and bio information and send you messages, but not see your wall or photos. Then friends could be put into a separate group that could do potentially damaging (to your business reputation) things like see and share photos. Even better, groups could be used to more finely tune privacy settings, such as hiding a specific photo or album from a single group.

As we reported in November, Facebook rival MySpace plans to let its users create more than one profile to express themselves in different ways to different contacts -- for example, friends, family, and business. We speculated that perhaps this is an indication that MySpace is planning a run at the business networking crowd. In that post we wrote that, "If competition for LinkedIn, Xing, Plaxo, etc. is going to materialize from the mainstream social networks, [...] Facebook is probably the best candidate given their cleaner, more professional look (application clutter notwithstanding)."

That sentiment still stands, and today Facebook took a tiny step in that direction, but they need to tie in privacy controls to friend lists if they want to seriously appeal to the business networking crowd.

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http://www.readwriteweb.com/archives/facebook_launches_friend_lists.php http://www.readwriteweb.com/archives/facebook_launches_friend_lists.php Products Wed, 19 Dec 2007 17:15:14 -0800 Josh Catone
When Will Facebook Be Ready for Business? For awhile we've been pushing the idea of Facebook evolving to support business social networking alongside the "social" social networking. But in order for that to work, the site needs to find a way to shed its image as a beacon of college hooliganism -- Facebook is a place to post party pictures, not product pitches. But even so, the appeal of leveraging Facebook's social graph for business is too good to pass up. As we've noted in the past, there are already huge business networks on Facebook -- 30,000 Microsoft employees, 8,500 Googlers, etc. Those relationships are ripe for exploiting for business networking, but there is a prevailing feeling that that's not what Facebook is for.

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]]> Even though the stigma that Facebook is not suitable for anything serious exists, there are indications that people want that to change. Last July we published list of our picks for the top 10 Facebook apps for work and despite the post fairing poorly on social news sites like Digg, it did very well and generated a good deal of discussion. Other "serious" apps, like Causes, have done extremely well on Facebook and attracted millions of users. But still, it is hard to get anyone to get any real work done on Facebook.

Today we were emailed about a new GTD app on Facebook called Get Stuff Done. It's a solid group networking and task management tool, and in just a few days has over 200 users -- but prospects for long term success are bleak. Two other project management apps that we wrote about in Facebook last November, Projects and MyOffice, barely register on the platform these days. They have just 1,000 and 3,800 users respectively according to Adomonics.

Clearly, there is a potential for Facebook to be a useful productivity tool -- it is one of the web's best address books, and plays host to some of the richest social data, which could be used for very worthwhile purposes. But it has yet to shed its "fun" image. The top 40 apps on the Facebook platform are all of the "play" variety. And of course, Facebook doesn't want to completely shed its college clothing, it parlayed that core "fun" networking image into a $15 billion valuation.

About 5 months ago Stowe Boyd seemed to predict that in 6 months Facebook would be a viable competitor to LinkedIn. Since that time Facebook has taken some steps that clearly make the site better suited for business networking (granular privacy controls, friend groups, friend suggestions, etc.), but as we approach that half year threshold the "not for work" image remains.

A couple of days ago Nick O'Neill wondered if productivity apps would ever find a place on Facebook. It is hard to answer that question with a flat out no, because the opportunity is just too great. As Facebook's core audience of early college users grow older and enter the work force, if the company can retain their attention, then certainly Facebook could be a worthy platform for business networking. But evidence points to that being doubtful to happen any time soon.

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http://www.readwriteweb.com/archives/when_will_facebook_be_ready_for_business.php http://www.readwriteweb.com/archives/when_will_facebook_be_ready_for_business.php Facebook Wed, 23 Apr 2008 14:30:31 -0800 Josh Catone
Social Networking: Taking Off or Taking a Dive? Recently, there have been a few conflicting reports about the current popularity of social networks here in the U.S. On one hand, you have reports that point toward the growth of social networks and their continuing crossover into mainstream use. On the other hand, recently released stats on visitor data show that these networks are maturing and plateauing. So, what's really going on here?

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]]> Social Networks Taking a Dive?

Today on GigaOm, Om Malik reports on some of the new numbers coming in for social networks here in the U.S., specifically new comScore data which shows that the two biggest networks - MySpace and Facebook - are beginning to plateau in their growth.

Image courtesy of GigaOm

Additionally, he points to an eMarketer article where they've lowered their 2008 advertising estimates from $1.6 billion to $1.43 billion. By looking at these numbers, Malik concludes that social networking is in for "tough times going forward." But is that really the case?

Social Networking Taking Off?

On the flip side, a completely different, and more positive, report on social networking was also released today. The report is called "The Consumer Internet Barometer" and is produced by The Conference Board, a global business research and membership organization, and TNS, a world leader in market insight and information who surveys 10,000 households across the country and tracks who's doing what on the Internet.

Interestingly, their report doesn't mention a decline or plateau at all. Instead, it concludes that what was once only a niche activity is now a growing trend that has more people joining every day. According to the report, one out of every four people visit social networking sites, and half of those that do, do so on a daily basis. The trend is so prevalent, says Lynn Franco, Director of The Conference Board Consumer Research Center, that it's going to extend beyond just personal use. "The next growth wave will be expanding and incorporating these networks into our business lives," she claims.

While this report doesn't look at traffic stats and advertising projections, it is looking at market penetration, and in doing so, paints a much rosier picture than the worrisome plateau in the chart above.

What It All Means

Perhaps social networking is reaching a saturation point as it matures, but that's not to say that it's all doom-and-gloom. Many people are still joining social networks, and, with each new generation, social networking will become even more of a part of life than it was for the generation prior. Whether MySpace and Facebook will always be the hot properties that they are today is yet to be seen, but the rise of new sites like Twitter, for example, shows that there's still potential for new social networks to rise up and gain mainstream appeal.

If anything, the sheer number of users on these networks today prove that social networking has earned its place in today's mix of new media. Don Ryan, Vice President, Technology and Media, TNS, agrees, saying, "as social networking becomes a staple in people's media experience, brands will place it alongside print, TV and search as a main advertising vehicle." Hmmm..maybe a saturation point isn't really such a bad thing after all?

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http://www.readwriteweb.com/archives/social_networking_taking_off_or_taking_a_dive.php http://www.readwriteweb.com/archives/social_networking_taking_off_or_taking_a_dive.php Trends Fri, 13 Jun 2008 11:15:00 -0800 Sarah Perez
IBM Launches Enterprise Social Networking Suite; Microsoft Helpfully Offers To Migrate IBM Customers Off It The big news today is that IBM has released an enterprise social networking suite, called Lotus Connections. The NY Times explains:

"Lotus Connections has five components — activities, communities, dogear (a bookmarking system), profiles and blogs — aimed at helping experts within a company connect and build new relationships based on their individual needs."

The NY Times article notes that IBM has long been interested in social networking, for example it has "several projects under way within Second Life".

Marc Canter thinks IBM's entrance into social networking software validates his own product, PeopleAggregator. IBM's corporate competitor, Microsoft, is a bit more defensive. The Redmond company has issued a press release, with the title 'Microsoft Makes It Easier for Organizations to Transition to Its Unified Communications and Collaboration Platform'. The press release goes on to helpfully (and wordily) suggest how existing IBM customers might migrate over to Microsoft:

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"Today, Microsoft announced new tools that will help IBM Lotus Notes/Domino customers take advantage of the new unified communication and collaboration innovations that are being delivered as part of the recently released Microsoft® Exchange Server 2007, the 2007 Microsoft Office system and Microsoft Office SharePoint® Server 2007 technologies. These resources include a new suite of tools for managing transitions of IBM’s directory, messaging and application solutions, as well as new templates for SharePoint Products and Technologies, which make it even easier for IT professionals to roll out customized applications for common business scenarios. Together these tools are making it easier for IBM customers to manage transitions to and start experiencing the benefits of Microsoft’s modern, integrated platform, which increases organizational productivity, streamlines business processes, and reduces IT cost and complexity."

That's very kind of Microsoft to assist customers to move off IBM's products and onto its own.

This news probably means little to existing social networks, like MySpace, Facebook and even business-focused LinkedIn. Enterprise social networking, as Microsoft hinted at in its non-too-subtle press release, is more about collaboration and communication. So if anything, this has more to do with Web Office (and in particular Knowledge Management) than social networking.

Via Steve O'Hear

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http://www.readwriteweb.com/archives/ibm_enterprise_social_networking.php http://www.readwriteweb.com/archives/ibm_enterprise_social_networking.php News Mon, 22 Jan 2007 18:38:58 -0800 Richard MacManus
Should Employers Use Social Network Profiles in the Hiring Process? The Internet has made our personal lives public. Thanks to social networks, the kind of public scrutiny that was once reserved for the very famous, is now possible for many of us. As we wrote last month, social networking sites like Facebook have become your "permanent record" on the Internet, and that privacy on the web is just an illusion. But do employees even have a legitimate reason for looking at your social networking profiles and other information on the web when hiring you? Is that fair?

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]]> This week's debate in the Business Week Debate Room tackles that issue: "When considering job applicants, prospective employers have no business poking around their profiles on social networking sites. Pro or con?"

The Debate

On the pro side, Greg Fish argued that social networking profiles aren't resumes and companies should not use them when determining if an applicant should be hired. "A public profile is a vehicle for casually interacting with others in an informal setting, on personal free time," he wrote. "When companies use these profiles to find not only a professional but also an ideological match for a job, they’re misleading themselves and building ill will with talented prospective employees, who might decline to apply for a job for fear a comment about China on their blogs makes them persona non grata."

Fish's arguement hinged on the premise that by utilizing social networking profiles in the hiring process, employees were opening themselves up to potential discrimination lawsuits, and worse may be doing so on the premise of false information.

On the con side, Timothy Lee said that there were plenty of legitimate reasons for employers to look at social networking profiles of prospective hires. "Employees in sales, public relations, and customer service function as representatives for the companies they work for, so employers have a legitimate interest in ensuring potential workers won’t embarrass the company," he wrote.

According to Lee, people shouldn't fear that an employer will get a hold of their social networking profile, but instead they should expect it and use it to their advantage. By using your social networking profile and other bits of your online persona as an "extended resume," workers can "demonstrate passion and depth of knowledge for his or her area of expertise."

But Do We Actually Control Our Own Profiles?

Both Fish and Lee make compelling points. Certainly social networking profiles and other stuff you put online is public, and you should expect that anyone might see it. Carefully crafting your public online image to emphasize your best qualities is a good idea -- treat how you behave online the same as how you'd behave in any other public place.

But at the same time, the way many social networking sites are set up, we don't necessarily control all the information we put out there. It's true that you probably shouldn't be posting party photos from your college days on Facebook while you're applying for a job as an elementary school teacher, but do you friends know that? What if they tag you in those photos? You can remove the tags -- but only if you're a member of Facebook. Is it reasonable to expect people to actively maintain profiles on every popular social network or photo and video sharing site just to keep on top of photos that your college buddies might post?

The bottom line is that employers can, will, and probably should look at social networking profiles and other online information sources when making hiring decisions. But they should also take the information they find there with a large helping of salt and keep in mind that the Internet is not necessarily the most accurate representation of that real world.

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http://www.readwriteweb.com/archives/should_employers_use_social_netowrking_when_hiring.php http://www.readwriteweb.com/archives/should_employers_use_social_netowrking_when_hiring.php Trends Fri, 21 Mar 2008 10:17:14 -0800 Josh Catone
2008 Will Be The Year of Business Networking In this post we will give you three reasons for that prediction, plus six specific predictions and one interesting dark horse. First, the three reasons why 2008 will be the year of Business Networking:

1. The US consumer economy will slow (maybe into Recession). Specifically this will weaken business models based on consumer advertising. Advertisers, entrepeneurs and investors will switch their attention to B2B.

2. Consumer-focussed Web 2.0 start-ups are in a “digestion phase“. We don’t really need more innovation. We want innovation, its fun and interesting, but what we need is monetization of existing innovation. Entrepreneurs will turn to the quicker monetization options within B2B.

3. Advertisers (and the media that serve them) will seek increasing diversification from 'faith based advertising' (aka CPM); and business markets will offer better options for subscription and transactional models. There is room for 'quick payback innovation' in this area.

Now for the six specific predictions about Business Networking:

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]]> 1. There will be a globalization roll-up. There are business networks in Germany (Xing) and France (Viadeo) where LinkedIn does not play well, for simple language reasons. The same may be true in other non-English speaking markets (if not, the land grab is still open folks!). The globalization roll-up will be driven by two facts:: a) switching cost is high in practice - ask a German to switch to LinkedIn or an American to switch to Xing to find out why; b) there is tremedous business value in building business contacts internationally, so the network that can make that happen will do very well.

2. LinkedIn will either do an IPO or will be acquired. The reason: a globalization roll-up requires a public currency. If they don’t do an IPO, then LinkedIn will be acquired by a company like Newscorp that has a public currency and can make this happen.

3. Facebook will stay consumer NetGen focussed and will not be a major player in Business Networking. This is controversial and already the subject of a specific prediction (see our recent poll).

4. Business Networking models and services will evolve and there will be a lot of room for innovation. Reducing the cost of B2B business development is a really, really big deal. Today’s services are only scratching the surface of the potential. Niche feature-specific start-ups will be acquired by the big networks.

5. Some of the smarter traditional B2B Media firms will wake up to the fact that Business Networking can be their core proposition online and that they can leverage their niche audiences. They will need to do this before the big networks cross over into their niches.

6. Plaxo and LinkedIn will merge. This will be enabled by a common VC owner (Sequoia) and will be driven by the need to bulk-up pre the IPO that is needed to win the globalization land grab.

Now for the “dark horse” - Xing. They are the LinkedIn of Germany. My random one person survey of my nephew who lives in Germany found that he is a committed user who gets real value. They are a dark horse because they are already publicly traded. Their stock only trades in Germany and you cannot find their information on Yahoo Finance or Google Finance, so they are effectively invisible to US investors. However it is a relatively simple for them to get listed on NASDAQ as well. If they do that before LinkedIn does, a Xing IPO could get interesting!

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http://www.readwriteweb.com/archives/2008_business_networking.php http://www.readwriteweb.com/archives/2008_business_networking.php Social Networks Mon, 03 Dec 2007 13:22:14 -0800 Bernard Lunn
2008: The Year Web 2.0 Hits the Enterprise, Says Forrester According to Forrester Research, there will be "strong demand" for web 2.0 tools in the enterprise in 2008. Even though 42% of enterprises say adding web 2.0 tools is not on their agenda, according to a Q3 2007 survey, Forrester expects that half of those will change their mind and embrace web 2.0 tools by year end. In the report "Top Enterprise Web 2.0 Predictions For 2008," analyst Oliver Young gives three reasons why he thinks 2008 is the year that "IT departments will take their heads out of the sand and embrace web 2.0 technologies."

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]]> For the sake of clarity, Forrester's definition of web 2.0 is, "A set of technologies and applications that enable efficient interaction among people, content, and data in support of collectively fostering new businesses, technology offerings, and social structures."

Young gives three reasons he things deployment of web 2.0 will sneak onto enterprise agendas in 2008:

  1. IT guys are already using web 2.0 - According to Young, many IT departments and shops have been using web 2.0 tools for internal tasks like project management and support ticketing. The utility of these deployments will encourage them to push web 2.0 tools out more broadly in the enterprise.
  2. If you can't beat 'em, join 'em - When big business is unable to stem the use of Software as a Service tools and things like social networks by employees, rather than allow untested software and services on their networks, they will "mitigate risk by deploying enterprise-class tools in their stead."
  3. They make you look cool - "For IT departments aspiring to be more relevant to the business," writes Young, "enterprise web 2.0 tools will be a high-impact, low-cost method to show leadership and innovation."

RSS Will Lead the Way

Forrester predicts that RSS will be the most popularly deployed web 2.0 tool in the enterprise over the coming year. "Forrester expects 2008 to be a banner year for RSS and specifically enterprise RSS," says Young, concluding that many of the companies that discovered utility in blogs and wikis last year will realize that RSS is necessary to push that content to users. "While 9% of enterprise firms expect to consider the use of RSS in 2008, we believe that number will be close to 20% by year-end."

But while RSS might be the most important driver of enterprise web 2.0 adoption in 2008, Forrester expects social networking to still be the buzz word du jour. "Expect the adoption of social networking solutions for business to accelerate dramatically in 2008 with many firms looking for internal social networking solutions," predicts the research firm.

While Forrester expects the big boys -- IBM, Jive, etc. -- to rule the roost, they note that "nearly any vendor that uses the term 'social networking' will get at least some consideration." Though, Forrester also expects Microsoft SharePoint to "steamroll" the market, and will reap the most rewards from a shift toward web 2.0 thinking in the enterprise market.

Though the report puts a lot of stock in RSS and social networking, according to their enterprise survey, the technologies that more enterprises are actually planning to invest in over the next 12 months are discussion boards and wikis. Forrester, though, expects that it is these technologies that will drive the further adoption of RSS.

What do you think? Is the enterprise ready for web 2.0? Has web 2.0 already arrived in the enterprise? Lets us know in the comments below.

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http://www.readwriteweb.com/archives/2008_web20_enterprise_forrester.php http://www.readwriteweb.com/archives/2008_web20_enterprise_forrester.php Trends Mon, 28 Jan 2008 08:42:01 -0800 Josh Catone
63% of Businesses Fear That Social Networking Endangers their Corporate Security sophos_logo_apr09.pngSocial networks are becoming a default way for many employees to stay in touch with friends, colleagues, and business associates, but according to a new poll by the anti-virus firm Sophos, 63% of system administrators worry that employees who share too much personal information on social networking sites will put their company's IT infrastructure at risk. A quarter of these businesses also report that they have been the victim of spam, phishing, and malware attacks via sites like Twitter, Facebook, LinkedIn, and MySpace.

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]]> According to Sophos, many businesses are still worried about lost productivity when it comes to using social networks in the workplace, but a lot of these businesses now also worry about cybercrime in relation to these networks.

sophos_sharing_apr09.png

Of course, it is important to remember that Sophos is a security firm and has an interest in stressing these security risks.Though, the sentiment among system administrators is that this somewhat unscientific poll seems to be on par with what we have seen from similar reports.

Malware, Data Leakage, Lost Productivity

According to Sophos, around 40% to 50% of all businesses don't control access to Facebook, Twitter, and MySpace, while a slightly larger group of enterprises allow their users to use the more business-oriented LinkedIn. Those who control access cite lost productivity as the main reason more clamping down on social network usage at work, while about 12% to 17% cite a fear of malware and data leakage.

Interestingly, about 7% of respondents had no idea why they were controlling access to these sites. Similarly, around a quarter of all respondents couldn't say if they or their colleagues had ever been spammed on a social networking site, or if they had been the victim of a malware or phishing attack.

sophos_control.png

Even though businesses are afraid of social networks, Sophos advises against totally blocking off access as users will inevitably find ways around these blocks which will just create new security issues.

We would agree with this, but we would also point out that a lot of these scams and malware attacks still arrive by email. There are a number of legitimate business uses for social networks, as long as they don't include wiring large amounts of your company's money to a poor widow in Nigeria who needs help with a large wire transfer.

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http://www.readwriteweb.com/archives/businesses_fear_social_networking.php http://www.readwriteweb.com/archives/businesses_fear_social_networking.php News Tue, 28 Apr 2009 12:26:37 -0800 Frederic Lardinois
Is Facebook for Business Really Coming? Last November, we asked you if in 6 months time Facebook would have more business contacts than LinkedIn. Over 2/3rds of you thought that LinkedIn would still be the dominant business networking tool. It hasn't quite been six months, but a lot has changed since then, and Facebook looks poised to make a serious run at the business networking crowd.

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]]> Bernard Lunn predicted on this blog in December that 2008 would be a huge year for business networking. He also said that Facebook would continue to be a major player in the consumer market, but wouldn't make much headway among business networkers. The infrastructure for Facebook to make noise in that area, though, is starting to fall into place.

From the Consumer Perspective

Probably the biggest concern from a consumer perspective about using general social networks for business networking had to do with privacy. When you start adding colleagues or other business contacts, you have to be more careful about what you expose on your profile. But with the addition of new privacy controls last week, Facebook users now have more granular control over who sees what on the site.

Profile information and other shared items -- such as photos -- can now be restricted to user-created groups of friends, to specific people, networks, or "friends-of-friends." Users even have the option of barring specific content from specific users. Though we also noted that they are so inclusive they could potentially be overwhelming for some users, they are also a necessary step in making users feel comfortable using Facebook for professional networking.

Facebook is slowly positioning itself to be a place where both casual and business networking can take place at the same time, which means that rather than maintaining two accounts -- one at Facebook and one at LinkedIn or Xing -- users could stay at Facebook and use the tools they grew accustomed to in college.

From the Business Perspective

The concerns from the business side are a little more complicated for Facebook to deal with. First, there's the issue of security. The photo lapse we reported on earlier this week may seem inconsequential for most business uses, and was apparently fixed once it was discovered, but security issues like that don't make businesses happy about storing data on a site. Another, potentially more serious (from a business use scenario) security issue that was reported recently is a phishing technique that allows users to record some information from private Facebook groups. Though the info it is able to gather was mostly benign, it still highlights the concern that business users might have about Facebook security.

It is important to note that the above concern assumes a business use case for Facebook that is slightly different than the networking going on at LinkedIn. In the above scenario, businesses would actually be utilizing the network at Facebook internally, rather than professionals merely using the site to network on their own time.

However, the larger hurdle to getting businesses and professionals to adopt Facebook as a networking platform is about attention. Unlike LinkedIn or Xing or Plaxo, Facebook is not all about business. First and foremost, Facebook has been about connecting with your friends and having fun, and that will worry business users. Facebook might have potential as a great business networking platform, but it's also a guaranteed timesink.

The Infrastructure

Facebook, of course, already has a huge number of business users, they're just not using Facebook for business. The business networks on Facebook are already enormous. Microsoft's network has 30,000 users, Google has 8,500, Well Fargo has 4,200, The US Army has 74,000, and the list goes on. Even MySpace has 407 users in its Facebook network.

The trick is to get those users to start looking at Facebook as a place for work as well as a place for play, and the way to do that may be to leverage something that LinkedIn doesn't really have: a platform full of eager developer. (Yes, LinkedIn did launch its platform last December, and it does have OpenSocial involvement, but as we've pointed out, so far it has been quite closed and the results have been less than stellar.)

What Facebook should do, is appeal to the companies that these networks -- which have grown organically as employees voluntarily joined Facebook and declared allegiance to this network or that one -- to utilize Facebook for a closed corporate networking environment. Facebook should encourage platform developers to create tools aimed at enriching company networks (or create them in house if need be), and encourage companies to leverage their existing Facebook network as a corporate intranet by installing applications on it.

That's no small task, certainly, but it is plausible. It's not the same route that LinkedIn has taken -- where company networks have grown organically in much the same way that they have on Facebook. But the end result is the same: making people comfortable enough with the network to do business on it.

Conclusion

Facebook has a history of attacking their competitors at their strongest points. MySpace had a strong widget ecosystem, so Facebook launched their application platform which forced MySpace to scramble to do that same. MySpace has strong ties to music and film, so Facebook has recently tried to forge their own (too early to tell if it is working). LinkedIn has a strong stake in business networking, and Facebook has recently been making moves to suggest that they could be laying the groundwork to go after LinkedIn's audience they way they've gone after MySpace's.

What do you think? Could Facebook ever be a place where serious business is done? Or does it pay to maintain two separate network profiles -- one for work and one for play? Let us know in the comments.

Update: According to Webware, Facebook quietly launched a "People You May Know" feature that is basically identical to a popular LinkedIn feature of the same name. Hmmm...

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http://www.readwriteweb.com/archives/is_facebook_for_business_really_coming.php http://www.readwriteweb.com/archives/is_facebook_for_business_really_coming.php Products Wed, 26 Mar 2008 13:32:26 -0800 Josh Catone
Pageflakes Acquired By LiveUniverse: Further Push Into Social Networking AJAX start page provider Pageflakes officially announced today that it has been acquired by LiveUniverse. The deal is a combination of cash and stock, but the size of the acquisition was not disclosed. LiveUniverse, which was founded by MySpace founder Brad Greenspan, owns a number of social networking and video destinations, most notably LiveVideo. Rumors of this deal surfaced earlier this week, and it was officially announced today.

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]]> LiveUniverse is on an acquisition streak of late, having acquired video sharing site Revver for just under $5 million in February. While it may seem that Pageflakes is a little outside of their core business, we think the transaction is an intriguing one.

Along with Greenspan, LiveUniverse has original MySpace engineer Toan Nguyen on its management team. That's some serious chops in the area of social networking, which is where Pageflakes has been heading since the "Blizzard" update last July. We speculated then that Pageflakes was aiming to take on social networks by adding interaction features and networking among users, which is an idea that we initially advanced in a piece we published last May.

"Both Netvibes and Pageflakes already act as platforms, with sophisticated developers APIs for creating widgets and programs to interact with their users," we wrote in May of the two leading AJAX start page companies. "Both companies allow users to customize their pages, and inject personality into them. Both companies also already encourage users to share their creations (Universes and Pagecasts). Perhaps, the next step beyond sharing should be interaction."

Pageflakes started to do that last summer, but perhaps bringing Greenspan and Nguyen into the mix will push Pageflakes further into social networking territory. The first tie-in between the two companies, according to a press release, will be to use Pageflakes' page customization technologies to enhance the social networking aspects of the LiveVideo site.

We're hoping that the two cook up a lot more than that. A quote from Pageflakes CEO Dan Cohen in the press release about the acquisition seemed to hint at bigger things on the horizon: "The combination of our two companies is truly much bigger than the sum of its parts, and the resulting innovation will be highly compelling for our users and partners."

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http://www.readwriteweb.com/archives/liveuniverse_acquires_pageflakes.php http://www.readwriteweb.com/archives/liveuniverse_acquires_pageflakes.php Start Pages Fri, 18 Apr 2008 05:00:01 -0800 Josh Catone
Facebook Asking for Friend Suggestions Nick O'Neil has the scoop on a new Facebook feature that asks members to suggest friends for new users. The feature is a refinement of the "people you may know" feature that Facebook quietly launched in March. Because new users don't have many connections, the "people you may know" feature has no friends to draw upon (since it works by seeing who you are connected to by degrees through current friends). This new feature relies on human suggestions from the few friends new users do have to fill in the gaps for new users.

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]]> "One of the biggest challenges on Facebook is the loss of new users that are not able to connect immediately with other members," writes O'Neil. "As such, Facebook is trying to engage these users as much as possible and connect them with people they may know."

We see this as further evidence that Facebook is gearing up to court the business crowd. While far less formal than LinkedIn's introductions feature, Facebook's friend suggestions could certainly be laying the groundwork for that sort of functionality. Right now friend suggestions are only prompted for new users, and they're unsolicited (i.e., users aren't asking for them), but the feature is definitely a relative to the more sophisticated introductions tools presented at LinkedIn. It is easy to imagine that once users are comfortable with the idea of suggesting connections, a request feature could then be turned on.

As we pointed out in March, Facebook already has much of the necessary infrastructure to build out a set of business networking tools to compete with LinkedIn. Some of its recent moves -- friends lists, advanced privacy features, and now friend suggestions -- suggest that Facebook sees business networking as an area it should expand into.


Image via AllFacebook.com.

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http://www.readwriteweb.com/archives/facebook_friend_suggestions.php http://www.readwriteweb.com/archives/facebook_friend_suggestions.php Facebook Mon, 14 Apr 2008 11:12:15 -0800 Josh Catone
Location-Based Social Networking to Generate $3.3 Billion by 2013? loopt-fancy.jpgAccording to a rather speculative report by research firm ABI Research, location-based social networks like Brightkite, GyPSii, Pelago and Loopt could reach revenues as high as $3.3 billion by 2013. The report, however, also warns that the business models might differ from what most analysts are expecting today. According to ABI research, most of these networks will make their money from licensing and revenue-sharing with network providers or handset manufacturers.

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]]> Nokia, for example, acquired Plazes a month ago, while GyPSii has deals in place with Garmin and Samsung. Loopt, too, has partnered with virtually all the major US mobile carriers.

Still Limited

While we have little doubt that mobile social networking will become a big market in the future, today's reality is still rather bleak. Because of the limitations in the current hardware and software implementations, a lot of the location-based social networks like Loopt, WhosHere, Pelago's Whrrl, and others feel limited and at times rather gimmicky.

whrrl-sshot.jpgAlso, most of these networks simply suffer from the fact that they don't have many users and that the chances of finding any of your friends on them are relatively low for now.

What About the Established Networks?

In the near future, mobile social networking is only really going to grow once the big social networks like Facebook, MySpace, Orkut, LinkedIn, or MyYearBook start releasing location-aware applications for mobile devices.

Overall, we don't put too much stock into the ABI report. Thanks to highly targeted location-based advertising, there is a good chance that a mobile social network that manages to attract enough users (or any of the already establish social networks that releases a location aware application) will be able to be financially successful. For right now, however, with a market that is barely establish, trying to put a number on the potential success of these networks is almost silly.

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http://www.readwriteweb.com/archives/location_based_social_networking_3_billion.php http://www.readwriteweb.com/archives/location_based_social_networking_3_billion.php News Fri, 01 Aug 2008 12:52:18 -0800 Frederic Lardinois
ReadWriteWeb Events Guide, 2 May 2009 Hey, folks. Itching to get out of the office and network with your peers? Check out the roundup below of exciting upcoming events, a weekly feature here on ReadWriteWeb.

Know of an event taking place that should appear here? Let us know in the comments below or contact us.

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]]> 19 – 20 May 2009: New York City

Web 3.0 Conference

In turbulent economic times, it is critically important to understand what opportunities exist to make our businesses run better. The emergence of a new era of technologies, collectively known as Web 3.0, provides this kind of strategically significant opportunity.

The core idea behind web 3.0 is to extract much more meaningful, actionable insight from information. At the conference, we will explore how companies are using these technologies today, and should be using them tomorrow, for significant bottom line impact in areas like marketing, corporate information management, customer service, and personal productivity.

ReadWriteWeb readers save 15% with the discount code XRWW.



8 June 2009: London

Corporate Social Networking Forum

Taking place at the Riba in London, England, the Corporate Social Networking Forum lets you learn from global brands that have successfully implemented a social networking framework. Find out what impact this has had on day-to-day business; understand what products and tools are available to incorporate Web 2.0 functionality in your business; and listen to analysts, top commentators, and experts on how social media can improve employee satisfaction and output.

  • Evening networking reception
  • Discount for early booking (expires May 8th)


14 – 18 June 2009: San Jose

2009 Semantic Technology Conference

Business and government organizations have been pioneering semantics in knowledge-based applications. Increasingly they are now combining semantic web technologies to create even more powerful applications for data integration, SOA, collaboration, and publishing.

What are the big players doing in semantic search? Which startups are challenging them? How does semantic technology change search results? What are the key advantages and new opportunities that semantics provide in both the consumer and business search markets?

Semantic Applications and Use Cases will be presented by product developers and technical experts with semantic solutions in a rich variety of fields including: advertising, biomedical, business process management, chemistry, cloud computing, digital asset management, disaster preparedness, ecommerce, and more.



22 – 25 June 2009: Boston

Enterprise 2.0 Conference

The Enterprise 2.0 Conference is "the one place where business and IT professionals looking to leverage 2.0 technologies and culture can learn from real enterprise case-studies, get a glimpse of the future from thought leaders, demo the leading solutions and benefit from each other's experiences to help their organizations survive - even thrive - in today's marketplace."



22 – 23 September 2009: Singapore

Social Networking World Forum — Asia

This two-day conference hosted by the Social Networking World Forum - Asia features key speakers from social networking publishers, advertising agencies, industry analysts, software developers and equipment manufacturers, pay-TV and network service providers, mobile operators, and more.

  • Joint exhibition combining social networking and mobile social networking formats
  • Evening networking reception
  • Discount for early booking (expires August 21st)
  • Free pass for exhibition only


9 – 10 November 2009: Santa Clara, California

Social Networking World Forum — California

This event taking place at the Santa Clara Convention Center actually consists of three conferences: two days dedicated to social networking, one day dedicated to enterprise social media, and one day dedicated to social TV. Key speakers include social networking publishers, advertising agencies, industry analysts, software developers and equipment manufacturers, pay-TV and network service providers, mobile operators, and more.

  • Joint exhibition combining social networking and enterprise social media formats
  • Pre-show online meeting planner for delegates
  • Discount for early booking (expires September 25th)
  • Free pass for exhibition only


15 – 16 March 2010: London

2nd Annual Social Networking World Forum — London

The 2nd Annual Social Networking World Forum takes place at the Olympia Conference Centre in London. The two-day event features four dedicated conference streams:

  1. Social Networking World Forum
  2. Enterprise social media
  3. Social TV World Forum
  4. Mobile Social Networking Forum

The event features key speakers from global brands, organizations, social networking publishers and developers, pioneering social media leaders, top agencies, content producers, and more.

  • Full workshop program within exhibition area
  • Evening networking reception
  • Pre-show online meeting planner for delegates
  • Free pass for exhibition only
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http://www.readwriteweb.com/archives/readwriteweb_events_listing_2_may_2009.php http://www.readwriteweb.com/archives/readwriteweb_events_listing_2_may_2009.php Events Sat, 02 May 2009 17:12:26 -0800 Andrew Lobo