ebay - ReadWriteWeb http://www.readwriteweb.com/feeds/search/ebay en Copyright 2009 Richard MacManus readwriteweb@gmail.com Sat, 21 Nov 2009 05:00:00 -0800 http://www.sixapart.com/movabletype/?v=4.23-en http://blogs.law.harvard.edu/tech/rss Rumor: EBay Trying to Sell StumbleUpon stumble_upon_logo.jpgAccording to a report on TechCrunch, eBay is trying to sell the popular recommendation engine StumbleUpon, which eBay bought for $75 million in early 2007. It was never clear to us why eBay bought StumbleUpon in the first place. When the acquisition was first announced, we speculated that eBay would use StumbleUpon's technology to create a new, viral way of shopping. In the end, though, eBay never integrated StumbleUpon into its business.

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]]> In early 2007, we complained that eBay's line-up of new services started to look very chaotic. Now, with its auction business slowly declining, it would only make sense for eBay to focus on its core competencies again instead of investing time and money into products that do not contribute to its main business.

StumbleUpon was a bargain at $75 million and probably a worthwhile experiment for eBay, but now that eBay's future does not look as rosy as it once did, we think it only makes sense for eBay to sell it off again. According to TechCrunch, eBay has hired Deutsche Bank to find a buyer, though the asking price is not clear.

We contacted eBay about these rumors and will update this post once we get a response.

Skype?

skype_logo_aug08.pngIt would be easy to draw parallels to eBay's acquisition of Skype, which eBay bought for the staggering amount of $2.6 billion. Skype, too, was never fully integrated into eBay's business model. However, as Peter Kafka notes, this extremely high purchase price also makes a sale very difficult now, unless eBay is willing to take a loss. Only a handful of companies are able to pay $3 billion or more, which leaves Google as one of the few potential candidates.

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http://www.readwriteweb.com/archives/rumor_ebay_stumbleupon_sale.php http://www.readwriteweb.com/archives/rumor_ebay_stumbleupon_sale.php News Fri, 19 Sep 2008 09:22:41 -0800 Frederic Lardinois
Ebay Launches Selling Manager Applications Beta Today eBay is launching their eBay Selling Manager Applications beta, a new platform which allows third-party developers to embed their own custom applications within the Selling Manager at eBay. If you're not a heavy eBay user, you may not be aware what this is: the Selling Manager is the part of the site where sellers, primarily those using eBay professionally, can manage every aspect of their business from invoicing, to inventory tracking, to shipping and a lot more. With the new Applications Beta, these sellers will now have the capability to pick and choose from a number of third-party apps which will help them better manage their eBay business.

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]]> The eBay Selling Manager Applications beta was originally introduced back in June 2008 as a closed pilot program. At the time, developers had access to a testing environment, documentation and specs, but it wasn't until today that their applications actually went live within the Selling Manager itself.

One of eBay's first partners to release a Selling Manager application - and a good example of the possibilities this platform provides - is UPS. Their WorldShip shipping software will be integrated directly within the eBay Selling Manager so sellers can manage shipments without having to leave eBay to do so. Other applications available at launch time include those from ecommerce developers Terapeak, HostedSupport, ahTEXT.com and Cloud Conversion.

Ebay's developer community, which includes some 87,000 members who have created over 13,500 applications, have been itching for a way to get better access to the 270,000 subscribers of eBay's Selling Manager service, an extra and formerly paid-access only area of eBay which many small-to-medium business sellers use. Now they can.

Why formerly paid? It seems that eBay wants to encourage sellers to check out these new offerings available within Selling Manager, so they're making the service free of charge. This is a win-win for all. Developers get greater access to sellers and sellers get access to better tools from the developers. 

The new Applications platform was built using theOpenSocial gadgets specification. Developers join the beta and begin developing their own apps by visiting http://developer.ebay.com/products/selling-manager-applications.

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http://www.readwriteweb.com/archives/ebay_launches_selling_manager_applications_beta.php http://www.readwriteweb.com/archives/ebay_launches_selling_manager_applications_beta.php Products Wed, 01 Apr 2009 06:00:00 -0800 Sarah Perez
eBay Launches Dev Platform - Too Little, Too Late? Online ecommerce giant eBay today announced "Project Echo" at the eBay developers conference, which will allow developers to create applications for sellers that will run inside the eBay Selling Manager. Previously, third party applications built for eBay via the site's API could only run off site. Project Echo, which will probably launch sometime in 2009, can be thought of in terms of Salesforce's AppExchange platform. But is better integration with third party seller tools really what eBay needs to do to keep sellers satisfied?

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]]> According to Computer World, eBay has 700,000 merchants who subscribe to their Selling Manager, and 70,000 developers currently working with their API. eBay's senior director of mobile platform and disruptive innovation, Max Mancini, described Project Echo as taking the company's app development platform to the "next level."

But what we've heard from sellers over the past couple of weeks doesn't lead us to believe that fancier selling tools will be enough to keep many of them on the site. What has sellers leaving the site is changes in policy that many sellers feel have negatively affected their ability to sell on the site, or unfairly given preferential treatment to corporate partners.

eBay has appeared to be taking steps over the past six months to transition the company toward an emphasis on fixed price selling over their traditional auction format. If sellers really are leaving the site, that spells trouble for eBay, where fewer seller options, no organized product reviews, and no "Amazon option" that offers free shipping means eBay will face difficulty attempting to compete seriously in the fixed price market.

While better integration of seller tools will certainly be a welcome change for many sellers, it by no means fixes the potentially major problem eBay is facing: the rift that has developed between management and top sellers on the site.

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http://www.readwriteweb.com/archives/ebay_launches_dev_platform.php http://www.readwriteweb.com/archives/ebay_launches_dev_platform.php Products Mon, 16 Jun 2008 09:57:38 -0800 Josh Catone
eBay Wiki - world's largest commercial wiki launched ebay wikieBay, in collaboration with JotSpot, has just released a new community wiki - making it almost certainly the world's largest wiki platform for a commercial website (Wikipedia is bigger, but it's non-commercial). eBay Wiki is described as "a collection of fact-based articles written and maintained by eBay Community members" and is powered by JotSpot's innovative wiki technology. I spoke to JotSpot co-founder and CEO Joe Kraus about the new eBay wiki yesterday - his thoughts later in this post. But first an overview of the product. 

ebay wiki

eBay Wiki is located at www.ebaywiki.com and the wiki topics are categorized and tagged. You must be logged in as an eBay member to edit a wiki page, which then presents you with an easy-to-use wysiwyg HTML editor. So no awful wiki syntax to learn!

ebay wiki edit

Choosing topics/sub-topics and tags is very easy, as the following screenshot shows:

ebay wiki topics tags

eBay Wiki also has article history and ratings, the editor's user details and seller/buyer ratings (i.e. their eBay reputation), RSS feeds and other easy-to-use social features.

So why did eBay choose to add a wiki? eBay has a buyer and seller community of more than 193 million members - a huge community that is thriving with conversations and activity. Their message boards get over 100,000 messages per week and eBay users are very knowledgeable on their topic niches. Having a Wiki on eBay will serve to refine and formalize the cream of the content in its user forums. It will also help eBay in the search engine rankings, as its user-generated content coffers will increase significantly over time!

Joe Kraus: it's a Wikipedia for eBay

jotspotIn a Skype call, Joe Kraus described eBay Wiki to me as "a kind of Wikipedia for eBay and about eBay". He said its main focus is to give "tips and tricks on how to get the most out of eBay". The Wiki will complement and build on the eBay forums, in that the wiki will be a "single point of reference" on topics. 

Joe sees eBay Wiki as another step towards wikis coming of age and becoming mainstream. I agree, the use of wikis from one of the Internet's biggest consumer companies may be vital to their uptake outside of tech and enterprise circles. Joe said eBay will promote the Wiki as part of their community hub and eBay CEO Meg Whitman is announcing it in her keynote address at the eBay Live! user conference in Las Vegas today.

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http://www.readwriteweb.com/archives/ebay_wiki_world.php http://www.readwriteweb.com/archives/ebay_wiki_world.php Publishing Services Tue, 13 Jun 2006 18:28:38 -0800 Richard MacManus
Study: EBay Needs to Return to Its Roots ebay_logo_aug08.jpgOver the last year, eBay has been trying to slowly move users away from its auctions and more towards purchases of fixed-priced items. Last week, however, eBay announced that it plans to return to its roots and that the company wants to put more emphasis on its auctions business again. Judging from the latest data from Compete, eBay's former strategy was clearly not working and was actually driving users away from eBay and toward other fixed-price retailers like Amazon and Walmart.

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]]> According to Compete, the percentage of eBay shoppers who also shopped at Amazon increased from 41% in February 2008 to 53% in February 2009. At the same time, however, the number of Amazon users who also shopped at eBay remained stable at 58%, which, according to Compete, shows that eBay's fixed-price strategy did nothing to attract new buyers.

bidders_purchases_ebay_mar09.png

These problems were only compounded during the last year, as eBay also lost a lot of its casual sellers to Craigslist (which saw its traffic rise 40% over the past year).

As Compete's Matt Pace rightly points out, eBay's strategy of emphasizing fixed-price transactions only muddled the waters and blurred eBay's distinction from other online retailers, including eBay's own shopping.com. Also, users clearly prefer to buy from a trusted source like Amazon, and the average order value on eBay has remained stable at around $28 for the last year.

That doesn't mean that eBay's focus on "Buy-It-Now" transactions was a total failure, though. The number of these transactions grew steadily over the last year (up 20% from last year), but this was not enough to make up for the simultaneous decline in eBay's auction business. According to Compete, 1.5 million fewer users actually placed bids on eBay in February 2009 than a year ago.

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http://www.readwriteweb.com/archives/study_ebay_needs_to_return_to_its_roots.php http://www.readwriteweb.com/archives/study_ebay_needs_to_return_to_its_roots.php News Tue, 17 Mar 2009 14:03:22 -0800 Frederic Lardinois
eBay Lays Groundwork for Skype IPO in 2010 Online auction giant eBay, rumored to be shopping around for a buyer for its 2005 acquisition of voice-over-IP phone service Skype, announced in a press release today that it has now decided to prep the ground for a 2010 Skype IPO launch. The announcement also says that this is one of several outcomes considered for Skype when eBay president John Donahoe became CEO early in 2008.

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]]> We have recently covered eBay's troubled coexistence with Skype, noting that the two businesses didn't share very much common ground, with codebase integration lagging and other troubles as well. So the question was not so much if a spin-off or sell-off would happen, but when. And for now, it looks like that time is early next year.

The fact that eBay and Skype make strange bedfellows does not mean Skype doesn't have a business model. On the contrary, the business generated revenues of $551 million in 2008, which is a 44% increase year-over-year and represents a 21% profit margin for them. The press releases also states a projected revenue of $1 billion in 2011, twice as much as in 2008.

With promising sales, high adoption rates and an openness to new platforms such as their iPhone app, its not hard to think that Skype will have a booming IPO, and will remove the albatross status from eBay, which can return to its core strengths of online payments and e-commerce.

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http://www.readwriteweb.com/archives/ebay_lays_groundwork_for_skype_ipo_in_2010.php http://www.readwriteweb.com/archives/ebay_lays_groundwork_for_skype_ipo_in_2010.php News Tue, 14 Apr 2009 14:27:44 -0800 Phil Glockner
RWW Predictions: Will eBay Sell StumbleUpon? Last week rumors were swirling that eBay was looking to sell StumbleUpon. eBay purchased StumbleUpon in early 2007 for a bargain price of $75 million.

We've still yet to have these rumors confirmed, but what if eBay were to actually sell StumbleUpon? Help us predict whether eBay will sell the service by the end of this year and if so, the price tag that it might fetch.

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]]> Fast Facts
  • Reports claim that eBay is in touch with Deutsche Bank to find a buyer.
  • eBay purchased StumbleUpon for $75 million 16 months ago.
  • In July 2008, StumbleUpon had 1.3 million worldwide visitors, down from 4.4 million a year prior.

Stumble Upon Our Discussion

In addition to reading your predictions, we'd also like to know your thoughts on what this might mean for StumbleUpon community members. Here are some things to discuss in the comments section:

  • Will StumbleUpon's growth continue to decrease if the rumors are true?
  • If you're a StumbleUpon user, what are your thoughts on how the StumbleUpon community may be affected by a sell?
  • If StumbleUpon doesn't sale, what do you think eBay will do with the service?
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http://www.readwriteweb.com/archives/rww_predictions_will_ebay_sell_stumbleupon.php http://www.readwriteweb.com/archives/rww_predictions_will_ebay_sell_stumbleupon.php Predictions Sun, 28 Sep 2008 17:00:00 -0800 Corvida
Remember EBay? Traffic at Auction Site Keeps Falling ebay_logo_aug08.jpgAccording to Ina Steiner from AuctionBytes, eBay experienced a major drop in traffic over the last few months. Based on data from Nielsen, Steiner concludes that eBay's page views in May 2009 dropped 32% compared to May 2008, and compared to May 2005, page views were down by 40%. With a 7% drop from May 2008 to May 2009, the unique visitor numbers show a slightly less dramatic decline, but things are clearly not going too well for eBay right now.

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As Saul Hansell points out on the New York Times Bits blog, eBay is currently suffering from a major identity crisis. As we reported earlier this year, eBay's attempt to drive users away from auctions and towards fixed-price transactions ('Buy-it-Now') drove a lot of users away from the service, which, after all, used to be all about auctions. As Hansell rightly points out, a lot of this is meant to make users feel more secure about shopping at eBay, but at the same time, the company has also managed to annoy its traditional base of smaller sellers by focusing more on large retailers, while confusing users about what eBay really wants to be (auctions or Amazon competitor?).

Of course, it is also important to note that the current state of the economy also doesn't do eBay any favors. Consumer spending in general is down, and a lot of the items purchased on eBay were often collectibles and other items that were not necessities.

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http://www.readwriteweb.com/archives/remember_ebay_traffic_at_auction_site_keeps_fallin.php http://www.readwriteweb.com/archives/remember_ebay_traffic_at_auction_site_keeps_fallin.php News Fri, 10 Jul 2009 11:53:49 -0800 Frederic Lardinois
eBay Startup Sales - Going, going, gone...to the geek in the back! USAToday has an article today discussing the recent trend for startups to sell themselves on eBay. USAToday starts off with a joke:

"What do Beanie Babies, Pez Dispensers and troubled Internet companies have in common? They're all for sale on eBay."

eBay has become known as a quick and easy way to sell your startup, should you need to. Techcrunch has a nice phrase for this - the "eBay exit". USAToday notes that "more than 10 dot-coms" have recently put themselves up for auction on eBay. The paper says that Search engine DigForIt.com sold for $25,400 this month and SynapseLife, an online calendar and organizational site which Techcrunch wrote about, sold for $60,000 (it opened at $50k). Also Read/WriteWeb covered the eBay sale of Talkr in February this year, which sold for $50k all up. There are many more instances of ebay exits we could list. And there are other places where startups can sell themselves too, like SitePoint Marketplace (Josh Catone noted in January that Blogster went that route).

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]]> An interesting question is: have the startups that sold on the likes of eBay or SitePoint had satisfactory outcomes? Most of the startups that sell on such sites go for less than $100k. The highest price we're aware of was YCombinator's online calendar Kiko, which as USAToday noted eventually went for $250,100 - including a price increase of $100k in the last two minutes of the auction. Kiko apparently sold on eBay because they wanted "a fast, simple separation". And by most accounts, that was a good return for YCombinator. But remember that many startups spend months and months of bootstrapped time building up their labors of love, so a return of less than $100k is probably more often than not a loss for those entrepreneurs.

Indeed USAToday also recounts the tale of CrispAds auction, which unsuccessfully tried to sell on eBay. It had a minimum price of $90,000, but ended up without any bids. According to USAToday, months later the company sold via a broker for "a few hundred thousand dollars".

If you're one of the many companies recently to have sold on eBay, let us know in the comments how you felt the process went. Should other entrepreneurs look to eBay, or is a private brokerage sale the best bet?

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http://www.readwriteweb.com/archives/ebay_startup_sales.php http://www.readwriteweb.com/archives/ebay_startup_sales.php Startups Mon, 21 May 2007 14:37:16 -0800 Richard MacManus
eBay Sellers Relaunch Boycott Back in February, we covered the first major seller strike on eBay, in which a large group of eBay's PowerSellers launched a week-long boycott of the site in an effort to have their voices heard. The sellers, who were unhappy with recent changes to listing prices and other policies, claimed some success and even USA Today reported a 13% drop in sales. However, eBay denied the boycott had any impact whatsoever on their business. This time the boycott will involve both eBay buyers and sellers, and, unlike the first, no end date has been set.

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]]> The boycotters still have many unresolved issues regarding the changes that have been taking place on the site, the most radical being a change to the feedback system which prevents sellers from being able to leave negative or neutral feedback.

In addition to the feedback changes, the other items being protested include issues with DSRs (Detailed Seller Ratings), the minimum 21-Day PayPal hold for risky sellers and risky categories, fee increases, another other policy changes. A good summary of all the issues can be found here.

On eBay, there are several ongoing discussion threads surrounding the boycott, which began today. Some sellers are saying they won't boycott because they can't lose the business, but others say they won't just boycott, they will just take their business elsewhere for good.

Boycotters continue to use social media to spread their message - the unofficial MySpace page, for example, has 738 friends as of today. New YouTube videos have appeared as well.

It's too soon to tell whether this second boycott will have any impact on eBay either, but it may come down to whether eBay can withstand the loss of these major PowerSellers, rumored to be in the hundreds. With a site as massive as eBay, it's likely that they can.

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http://www.readwriteweb.com/archives/ebay_sellers_relaunch_boycott.php http://www.readwriteweb.com/archives/ebay_sellers_relaunch_boycott.php Trends Thu, 01 May 2008 08:23:01 -0800 Sarah Perez
The Read/Write Web for most people is community websites - like eBay In my podcast with Alex Barnett the other day, I mentioned that the Read/Write Web (the theory, not my site) isn't just about writing as we usually think of it on the Web - blogs, wikis, etc. It can also be interacting or transacting with websites and apps. Participating in the Web. This was one of the points I made in my very first post on my blog, which btw I named Read/Write Web for a very good reason ;-) Back then, April 2003, I wrote:

"The Read/Write Web isn't just about being able to publish writing though, it is also about an increased ability for ordinary people to interact and transact with websites."

While researching something for a project I'm busy on currently, I came across a recent variation on this theme. Rummaging is a blog that is focused on the company eBay and the author made this excellent point:

"More and more, eBay is becoming a vehicle for people to express themselves about their relationships, their views about the world and all their hopes and fears.

[...]

Look at the international press attention gained by people selling their virginity, or a coke can, or an old wedding dress via an eBay auction. These people got to express themselves to a far wider audience than most can ever dream. Compare this to the criticism frequently levelled at weblogs: no-one reads them."

Note that I cut a few paragraphs to try and get to the essential point: which is that eBay, and other transactional community sites like it, is in a sense what the Read/Write Web means for the vast majority of people. Most people aren't bloggers - and probably never will be. But a huge number of people 'write' on interactive websites such as eBay (here in New Zealand the equivalent is TradeMe.co.nz, which gets as much attention in my country as eBay does in the US).

It's not just auction websites either - it can be any website that fosters a sense of community or interaction. And 'transactional' isn't necessarily about money.

As Rummaging concluded:

"eBay allows people their fifteen minutes in an explicitly transactional manner. In that, it epitomises the age."

Indeed it does - the age of the two-way, Read/Write Web.

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http://www.readwriteweb.com/archives/the_readwrite_w_1.php http://www.readwriteweb.com/archives/the_readwrite_w_1.php Two Way Web Sun, 03 Jul 2005 15:22:30 -0800 Richard MacManus
Google Teams up With eBay and PayPal to Combat Phishing gmaillogo2.jpgGoogle today announced that it has teamed up with eBay and PayPal to fight phishing scams more effectively. Starting today, Google will authenticate every email that claims to be from 'paypal.com' or 'ebay.com.' If a message fails these checks, Google will reject the message and not, as it often did before, allow it through and display a warning message.

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]]> PayPal and eBay phishing scams are probably some of the most prevalent forms of online fraud, so having Google now fully reject these messages is going to at least prevent quite a few more of these.

Google has been using DomainKeys and Domain Keys Identified Mail since 2004 and both PayPal and eBay has been using it since October 2007. So far, however, Google did not completely block all suspicious emails in order to prevent too many false positives. Now, however, Google is taking a more radical stand and will reject any message that does not authenticate.

Google says it has been testing this for 'a few weeks now and it's working so well that few people really noticed.'

phishing.png

It is worth noting that Yahoo already announced a similar effort with eBay and PayPal last October.

As we noted today, a lot of spam and phishing scams are now also moving towards social networks. Just like with email, users there also have to become more educated about how to recognize potential scams, as technical solutions are frequently no match for the ingenious social engineering that is often at the core of these scams.

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http://www.readwriteweb.com/archives/google_teams_up_with_ebay_and.php http://www.readwriteweb.com/archives/google_teams_up_with_ebay_and.php News Tue, 08 Jul 2008 11:13:26 -0800 Frederic Lardinois
Kiwi developer selling a Web 2.0 app on eBay ben nolanMy NZ 2.0 buddy Ben Nolan is selling one of his web apps, bubbletwo, on eBay. There he is pictured on the left, pretending he's zooming down the Silicon Valley highways in a Ferarri (which may yet happen if he sells his mapping startup zoomin.co.nz).

bubbletwo

Ben whipped up bubbletwo recently and he describes it as a "Web 2.0 Instant Blogging Site". He's currently taking bids on eBay for sole rights to the app. He wrote on eBay:

"I'm selling bubbletwo.com. You will get full ownership of the domain name, the ruby on rails application that powers bubbletwo, all html, css and the database.

The site was released yesterday and has been visited by just under 200 users. Bubbletwo lets people create an instant blog. Its kind of similair to Shorttext or Writeboard.

If you win the auction (the reserve is just enough for me to buy a macbook pro and a 24" Dell monitor) I'll send you an agreement to transfer over the IP. I will also help you move bubbletwo over to your own colocated server (I use layeredtech.com for my hosting). After that - you're on your own.

I expect that with a decent amount of promotion and a little luck - you could earn back the reserve price within a year using Google Ads."

Now in the interests of full disclosure I have to admit I have something to gain if Ben is successful. If he manages to sell his app on eBay, then I get his old Mac mini :-) I'm easily bribed, as you can see :-) But also I like promoting my fellow Wellingtonians. Go Ben!

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http://www.readwriteweb.com/archives/kiwi_developer.php http://www.readwriteweb.com/archives/kiwi_developer.php Personal Thu, 09 Mar 2006 20:21:37 -0800 Richard MacManus
EBay Just Wants to Sell: Moving Away From Auctions ebay_logo_aug08.jpgToday, eBay announced a number of changes to its fee structure, which will emphasize fixed-price sales over eBay's traditional auctions. Fixed-price sales have been growing at a faster rate than auctions for eBay, so emphasizing this business model makes a lot of sense for eBay. To do so, the company has reduced the price to list an item for a fixed price by over 70% to 35 cents and sellers can now list multiple quantities of the same item for the same price.

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]]> The new price structure will take effect on September 16th and is clearly timed in order to increase business for the upcoming holiday season. eBay will also make similar changes to its sites in England and Germany. Of course, the last time eBay made changes to its pricing structure earlier this year, it drew the ire of its most valuable sellers, who quickly initiated a boycott. Now, eBay is moving to simplify the pricing structure that upset its customers so much earlier this year.

Final Value Fees

While the listing fees have been reduced substantially, the overall fees for a listing still includes what eBay calls a 'final value fee,' which is determined by the sales price of the item to be sold. These fees have been simplified, but also increased. Overall, however, this change in eBay's pricing structure could result in substantially lower cost for a lot of eBay's sellers.

ebay_sshot_aug08.jpg

Consumers Don't Want Auctions

As Laurie J. Flynn in the New York Times points out, these changes are also driven by a change in consumer behavior online. There is simply less interest in the auction model these days, which, even though it might be very exciting, just isn't as convenient as just heading over to Amazon and buying a product right away.

And Amazon is exactly the company that eBay should fear the most. For consumers buying anything on Amazon is easier (and often cheaper) than going to eBay - and it isn't loaded with the same potential for fraud. Amazon is also constantly making it easier for sellers to list their items in its database.

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http://www.readwriteweb.com/archives/ebay_just_wants_to_sell.php http://www.readwriteweb.com/archives/ebay_just_wants_to_sell.php News Wed, 20 Aug 2008 11:47:30 -0800 Frederic Lardinois
Is eBay Artificially Inflating Listing Numbers? We've been taking a look recently into the troubles at online auction and ecommerce giant eBay. Ten days ago we took a look at reasons why many sellers are leaving eBay, and yesterday we covered an Australian ruling that barred the company from forcing sellers to use PayPal as their only online transaction method. Despite the problems the company is facing, their total listing numbers appear to be on the rise. But could they be artificially inflating that number?

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]]> Year over year, the number of auction listings at eBay are up according to independent tracking firm MedVed.net. But there is evidence that the listings numbers over the past month or two are being artificially boosted by eBay's recent partnership with Buy.com.

Buy.com, a traditional fixed-price online retailer in the vein of Amazon, signed a listing deal with eBay in May. The terms of the deal have not been disclosed, but Buy.com is generally listing around 500,000 items on the site at once -- or are they? Sellers on eBay's forums discovered that a number of the company's listings appear to be empty.

The listings appear in searches labeled as just "NEW." Clicking through displays listings pages that inform users they are bidding on "a brand new item," with no indication of what that item actually is.

This is important for two reasons. First, because it means that Buy.com is being given preferential treatment over individual sellers -- who would not be allowed to create empty listings to flood category search results with their brand. Sellers in the areas were Buy.com sells are feeling increasing competitive pressure -- and this indicates that the playing field is not level. As the auction-watching blog AuctionBytes indicates, that goes against what former eBay CEO Meg Whitman promised sellers.

The second reason this matters is that the number of new listings on the site is a key metric that eBay reports to shareholders in their financial reports. If those numbers are being artificially inflated with empty listings it could indicate that information being fed to investors is not accurate.

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http://www.readwriteweb.com/archives/is_ebay_artificially_inflating_listing_numbers.php http://www.readwriteweb.com/archives/is_ebay_artificially_inflating_listing_numbers.php News Fri, 13 Jun 2008 09:32:06 -0800 Josh Catone