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Gartner analyst Tom Austin has been on the road finding out what makes enterprise social and collaborative projects succeed. He's boiled it down to ten particular success factors. Defining

A new Harris Interactive survey, Fortune 1000 Executives' Perspectives on Enterprise Innovation, sponsored by Olympus, found that while the vast majority of the 304 executives who responded believe that

Sharepoint is the big giant in the enterprise collaboration space. Salesforce.com is now in the market with Salesforce Chatter, a service that embraces Facebook, Twitter and the applications within Force.com.

This week SAP expanded the ability of StreamWork, its enterprise 2.0 software-as-a-service, to integrate with other enterprise SAP software. StreamWork released its enterprise edition in December. Up to now

Zendesk is a hosted help desk solution we've covered many times at ReadWriteWeb. Although Zendesk has served big companies like Adobe and Sony Music, it's better known as the

Yammer announced today that its social enterprise products are now available in Dutch, French, German, Japanese, Korean and Spanish. The company plans to add support for a new language

If you still think Apple isn't taking the enterprise seriously you'd better think again: Apple has hired at least five former RIM sales staff in the past in the

The folks at Good Technology have released their latest report analyzing the trends in tablet and smartphone activations using their software, and the results show a trend towards greater Android

We ran two stories earlier today on the state of Java and its complex partner ecosystem. We looked at a report from Forrester analysts John R. Rymer and Jeffrey

The Enterprise 2.0 conference is an important event for anyone interested in how social technologies fit into the enterprise. But I heard enough criticism this year that it's worth discussing