marketing - ReadWriteWeb http://www.readwriteweb.com/feeds/search/marketing en Copyright 2012 Richard MacManus readwriteweb@gmail.com Tue, 14 Feb 2012 18:04:00 -0800 http://www.sixapart.com/movabletype/?v=4.35-en http://blogs.law.harvard.edu/tech/rss Google Sells Performics Search Marketing Business to Publicis Groupe publicis.pngGoogle has just announced that it will sell its Performics search marketing business to Paris-based Publicis Groupe. The deal is expected to close in the third quarter of 2008. Google acquired Performics when it bought DoubleClick and after this deal closed in March, Google had already announced that it was going to split up Performics into a search marketing and an affiliate marketing division. Google rebranded the Performics affiliate marketing business in June, but hadn't announced any plans for the search marketing business until now.

]]> Publicis Groupe is one of the world's largest advertising holding companies and is headquartered in Paris. Its portfolio ranges from traditional television, magazine, cinema, and radio advertising, to a number of agencies focused on Internet marketing. According to Google, this makes Publicis an ideal buyer for Performics.

Google obviously does not want to be in the search engine marketing business. This would create a constant conflict of interest inside Google and the company would hardly be able to keep up any appearance of objectivity.

As we reported in June, Google already rebranded the affiliate network side of Performics as the Google Affiliate Network. At that time, we noticed that this rebranding was only done half-heartedly, as Google basically only put a new store-front on the old Performics Affiliate Network. By now, the user interface has seen a refresh that is more in line with Google's regular properties.

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http://www.readwriteweb.com/archives/google_sells_performics_search_marketing_business_to_publicis_groupe.php http://www.readwriteweb.com/archives/google_sells_performics_search_marketing_business_to_publicis_groupe.php News Wed, 06 Aug 2008 09:25:28 -0800 Frederic Lardinois
Comment of the Day: Semantic Marketing Today's winning comment comes from Alex Iskold's must-read post Semantic Web Patterns: A Guide to Semantic Technologies. In the post Alex identifies the patterns that are beginning to emerge in the Semantic Web, classifies the different trends, and examines what the future holds. One of the comments to the post introduced us to the term "semantic marketing". Scott Brinker is curious about "how marketing will evolve to take advantage of the semantic web, whether it's in consumer or B2B plays."

]]> Scott lists 7 possible missions for semantic marketing, leading with: "Marketing becomes the champion of generating the underlying data." (hmmm, that's similar to the issue of content management on corporate Intranets!). Here is Scott's full list of suggestions for semantic marketing, which you can also read here:

For participating in the discussion, Scott you've won a $30 Amazon voucher - courtesy of our competition sponsors AdaptiveBlue and their Netflix Queue Widget.

Great post.

One of the questions I find most fascinating is how marketing will evolve to take advantage of the semantic web, whether it's in consumer or B2B plays. I think this is more than a linear extension of how marketers have been optimizing the web today, but something qualitatively different. I suggest that SEO + Semantic Web = SEO++ (after all, it is sort of an object-oriented paradigm shift).

Here are 7 possible missions for "semantic marketing":

1. Marketing becomes the champion of generating the underlying data.
2. Marketing views categorization, metadata, RDF graphs, relevant microformats, etc., as a new kind of market positioning and placement -- "semantic branding", if you will.
3. Marketing takes a much broader view of distribution and promotion of its semantic web data in search engines and vertical networks (SEO++), including the sponsorship or creation of new niche semantic networks.
4. Marketing comes up with new ways to incentivize the conversion of semantic web interactions in real business objectives.
5. Marketing will have a real challenge with tracking and attributing distributed data in the semantic web to measure its impact -- from multi-touch marketing to micro-touch marketing. Hard problem but entrepreneurial ingenuity will prevail.
6. Marketing will want to leverage other people's data in their own value-add mash-ups (interesting "joint venture" semantic data partnerships), as well as for internal-only apps focused on market research and competitive intelligence.
7. Marketing will need to be concerned with brand protection in the semantic web: quality control to watch for bad data, conflicting data, competitive misuse, etc.

If you're interested, http://www.chiefmartec.com/2008/03/marketing-in-th.html is the full post. Would love feedback from other marketers and semantic web afficionados.

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http://www.readwriteweb.com/archives/semantic_marketing.php http://www.readwriteweb.com/archives/semantic_marketing.php Contests Wed, 26 Mar 2008 23:00:00 -0800 Richard MacManus
Twittermethis Is A Brilliant Marketing Experiment Twittermethis (as in, "Riddle me this") is a new Twitter marketing experiment from blogger Jim Kukral. The idea is simple: Everyday Kukral asks his followers on @twittermethis a question. The first correct response to come back to him is awarded $5 via PayPal. Why? Jim's motivation for the project was to see how successful he could be at using Twitter as a marketing vehicle. So far, about two weeks after launching, he has just over 300 followers. But Twittermethis is an excellent example of the kind of marketing Twitter is perfect for.

]]> Last month Alex Iskold suggested that there are 3 basic types of Twitter users. There are listeners, who pull in a lot of information but don't send much out. Talkers, who push information out to a lot of users, but don't take much in. And there are hubs, people who both follow and are followed. "Think of Twitter as a large network for information dissemination," wrote Iskold. "It typically starts with talkers, flows through the hubs and ends up at listeners."

Iskold's idea provides a pretty good way to visualize how information flows on Twitter. With that in mind, it is easy to see why the most successful marketing done via Twitter is of the "push" variety. Bloggers do this a lot when we tweet about posts we've just published. The hope is that the link will spread virally through the hubs and reach as many listeners as possible.

The key to successful push marketing on Twitter is to attract the right followers (people who have a lot of followers of their own and will retweet your message), and to make sure you don't do it too often. Unless, like the most popular person Twitter, your account is set up specifically for push marketing.

Twittermethis adds a layer of interactivity to push marketing that takes the idea to a new level. By including a call for response with his push marketing message, Kukral has created the building blocks for a potential community. It is easy to see how this type of push marketing could be big on a Twitter. Could this be a possible source of revenue for Twitter? Or could a smart marketing firm perhaps start selling clients on push campaigns via the service?

Even though Kukral says he has no expectations of making money on Twittermethis, there certainly is a potential to do so if he can grow his community large enough. How about sponsored questions, for example? That could be done subtley (i.e., "In what year was Tide Bleach introduced?") without harming the integrity of the game. Very clever indeed.

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http://www.readwriteweb.com/archives/twittermethis.php http://www.readwriteweb.com/archives/twittermethis.php Twitter Wed, 09 Apr 2008 13:14:45 -0800 Josh Catone
HubSpot Scoops Up Marketing Hacker Dan Zarrella What does the new media pro of the future look like? One snapshot can be seen in Boston marketing firm HubSpot's newest hire Dan Zarrella. Zarrella is the creator of publishing tools like Tweetbacks, a script for displaying Twitter mentions below any blog post, and a collection of plug-ins that provides instant odds of a blog post hitting Digg's front page based on the keywords in its title.

HubSpot used the new submission form on Jobwire, our site tracking new hires, to tell us about the move this morning.

]]> Check out our full coverage of one of the most interesting new media marketing firms on the web today and their high profile hire of Zarrella over at Jobwire.

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http://www.readwriteweb.com/archives/hubspot_scoops_up_marketing_ha.php http://www.readwriteweb.com/archives/hubspot_scoops_up_marketing_ha.php News Wed, 04 Feb 2009 06:22:31 -0800 Marshall Kirkpatrick
MuseWorx "Marketing Operating System" Showing Good Growth MuseWorx is a SaaS service targeted at 'creative types' - marketing and advertising people, graphic designers, video production companies. It's an on-demand platform that lets creative professionals store and share files, track them, edit and collaborate. Essentially it's an asset management system, which is a common enough software type in this field. However the fact that it's browser-based and sold as an SaaS (software as a service) makes it an interesting one for ReadWriteWeb to check out.

]]> The company recently reported a 226% increase in customers during September and a 311% increase in October, which it attributes to the increasing popularity of SaaS solutions in the creative industry. The company also says that such work is often done by teams scattered around the globe - because creative work such as advertising tends to be outsourced - and that is another reason why their web-based system is ramping up.

The company says that creative professionals like the service because it can handle large files, is compatible with 400 different file formats and doesn't require software to be installed. There's also a mobile version, including for iPhone. The system is most likely to be used as a replacement to email or FTP, given that its main benefit is being able to send and collaborate around large media files.

MuseWorx has a free, entry-level version, a digital asset management tool with 100 MB of storage. It also has a partner network, through which it distributes the product. Museworx runs on Windows, Mac and Linux - the only other technical requirement is Adobe Flash 9.

Our Take

Essentially MuseWorx is an asset management system for creative professionals. We're not so impressed with the term "marketing OS", which seems fairly meaningless. You could argue that using the term "cloud computing" is also nebulous, although founder David Fritsche makes a good case for it in his blog Cloud Computing for Marketing.

MuseWorx claims to be "the first marketing automation system to leverage cloud computing" and in October it reported having more than 250,000 users. So whatever you think of the marketing claims for the product, it seems to be successful so far. Tell us what you think in the comments.

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http://www.readwriteweb.com/archives/museworx_marketing_operating_system.php http://www.readwriteweb.com/archives/museworx_marketing_operating_system.php Enterprise Mon, 08 Dec 2008 05:00:00 -0800 Richard MacManus
New Logistics: Web-Based Tools for International Marketing globetarget.pngWhile the logistics of moving goods and information around the globe is rapidly changing, marketing to international audiences, for the most part, is little different from marketing domestically. Abe Burmeister, co-founder of apparel company Outlier Tailored says, "We don't really make any distinction between local and international. It's all the World Wide Web and we sell all over the world. " Starting with a comprehensive marketing plan and solid tools is the first step, but globally minded business people will want to add a few extra tools to their toolboxes. Here are a few resources to get you started.

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This series on new logistics is brought to you by UPS.


Enterprise Marketing Management and Automation Tools

Aprimo Marketing Studio, SAS On Demand and Unica On Demand are some of the market leaders in Web-based marketing management and automation for enterprises. Unica was recently acquired by IBM, possibly to integrate it with some of its e-commerce properties like Sterling Commerce and WebSphere. Logistics software company CDC also offers a Web-based marketing automation tool.

SMB Marketing Tools

SMBs needing a streamlined solution for both logistics and marketing automation should take a look at Netsuite. Other Web-based marketing automation tools for SMBs include Salesforce.com and SugarCRM. If the marketing automation tools built into the solutions above don't cut it for you, Pardot is a marketing automation application that can integrate with CRM solutions like Salesforce.com and Netsuite.

If you just need a Web-based tool with limited automation features for dealing with e-mail marketing campaigns, take a look at both AWeber and Mail Chimp. AWeber also supports some limited social media engagement in the form of sending Facebook and Twitter announcements.

Social Media Marketing Management

For those going beyond e-mail, several tools have emerged for managing social media marketing campaigns. KickApps offers a social media management tool that includes a full content management system, so that you can tightly integrate your entire wWb strategy - from your own site to Facebook - through one tool. It also integrates with other CMSs and WebSphere.

Jive Software offers a market-leading social media engagement solution, and WildFire is quite popular as well.

Website Localization

If you want to have your site available in multiple languages, automatic translation tools aren't going to cut it. You're going to need to hire professional translators and website localizers.

However, if you really need to have a site translated but can't pay for it, and you're fluent enough in another language that you could translate someone else's website, you can check out Free Localization. It's a translation exchange site - you volunteer some time translating a site, someone else translates your site.

For more information on Web localization:

Ten Tips for Website Localization

About.com's localization site

Photo by jaylopez

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http://www.readwriteweb.com/archives/web_based_tools_for_international_marketing.php http://www.readwriteweb.com/archives/web_based_tools_for_international_marketing.php UPS Wed, 15 Sep 2010 15:35:00 -0800 Klint Finley
YouTube's FastForward Biz Site Off to Slow Start youtube_fastforward_sept09.jpgIt's often hard to tell the marketing experts from the impostors. Being a thought leader isn't about knowing the best buzzwords and having a PowerPoint ready to deploy, it's about being among the first to execute a great idea. Google and The Wharton School have teamed up to provide users with 100 marketing-related videos on how to build community and customer bases in the digital landscape. The Fast.Forward. Channel shows communications professionals how they can evolve to cut through the noise and spam, and build loyal audiences with tech savvy people like us.

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Through short videos from some of the top industry minds including Google CEO Eric Schmidt, Lauder Professor at The Wharton School Jerry Wind and AAAA CEO Nancy Hill, the group hopes to challenge marketers to take risks and create better campaigns. For now, the site comes up short as the videos appear to answer questions in a very general manner with few specifics in terms of tactics and strategy. The most promising component of the site appears to be the "Free Tools" section with a list of resources including links to a website optimizer, search insights and 3rd party trends data from Facebook and Twitter. Nevertheless, as of this review, all of those links are dead. The first rule of marketing: test your product.

While this is a good site to get inspiration, social media marketers and PR pros who are looking for new strategies and specifics might be better off visiting Building43, PR 2.0 or asking questions through LinkedIn's online groups. Other great resources include the Social Media Club events and social marketing-related Meetups.

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http://www.readwriteweb.com/archives/youtubes_fastforward_biz_site_off_to_slow_start.php http://www.readwriteweb.com/archives/youtubes_fastforward_biz_site_off_to_slow_start.php Google Wed, 23 Sep 2009 14:30:13 -0800 Dana Oshiro
Survey Finds Local Marketing Dollars Go To Facebook Places Over Foursquare, Groupon fbplaces150.jpgWhen Facebook Places launched last summer, one of the first questions (other than "how will this impact my privacy?") was "How will this impact other location-based startups?" While Foursquare was gaining tractions and users, some questioned if Facebook's entry into location would serve to squash it.

Foursquare has hardly been squashed. The startup ended 2010 with over 380 million check-ins and now boasts over 6 million users. But a new survey from MerchantCircle suggests that while users may be flocking to Foursquare, businesses' marketing dollars are going elsewhere.

]]> According to the 8,000 local business owners that participated in MerchantCircle's quarterly Merchant Confidence Index, Facebook and Google are still the leaders when it comes to online marketing efforts.

Respondents to the latest survey indicate that 32% are using Facebook Places to promote their businesses, with 12% planning to do so in the coming months. That compares to 8.7% who use Foursquare, with 7.6% planning to add it to their marketing repertoire soon.

Behind Foursquare in the survey is Groupon, with 6.6% of local merchants saying they'd offered a "daily deal." But 13% of those surveyed say they plan to do so, an indication that there is a demand for group-buying opportunities.

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Interestingly, 14.3% of respondents said they'd never heard of Groupon, while 27.6% said they'd never heard of Foursquare; 26.9% said they'd never heard of Groupon's competitor Living Social and 11% said they'd never heard of Facebook Places. Before you draw any conclusions about Super Bowl ads, the survey ran from Jan. 22 through Feb. 3, narrowly missing the Groupon advertising gaffe.

According to the survey, about 72% of local businesses say they'll spend less than $5,000 a year on these marketing efforts, with 34% spending less than $1,000.

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http://www.readwriteweb.com/archives/survey_finds_local_marketing_dollars_go_to_faceboo.php http://www.readwriteweb.com/archives/survey_finds_local_marketing_dollars_go_to_faceboo.php Location Tue, 15 Feb 2011 07:55:59 -0800 Audrey Watters
Cartoon: A/B Testing I've posted a few times about how my unease at the way social media can help a marketing mentality shape our self-expression and online relationships. Obsessing over metrics and follower counts is the beginning; before you know it, you're thinking of romantic dinners and late-night liaisons as "conversions."

But give marketing - especially online marketing - its due. The same thing has happened with marketing that happened with video, audio and many other fields: tools that were priced far out of our reach only a few years ago are suddenly cheap (or even free) and readily available.

]]> Google Analytics is probably the best-known of those tools, now joined by innovators like Chartbeat. You'll also find everything from keyword analysis... to Facebook demographic numbers (a Facebook Ads account opens up a huge window into the makeup of their users, even if you never buy a single ad)... to sophisticated e-mailing list services like Campaign Monitor and MailChimp... to simple A/B testing plugins for your blog.

But there's a cautionary note to sound here. Case in point: if you're old enough to remember the advent of desktop publishing, then 1) I hope you can read this through your bifocals, and 2) you'll also remember the eyeball-searing newsletters and posters pumped out by folks who could read the PageMaker manual but didn't have a clue about design. (Sixty different typefaces on one page! Cool!)

The point is that a tool might be easy to use, but it isn't necessarily easy to use well. And reading even a few books about, say, analytics - I'm a fan of Avinash Kaushik's, for example - will put you head and shoulders above most of the rest of us.

And once you know how to use a tool well, you'll be in a much better position to use it (or when not to) to achieve the things that really matter to you, whether it's valuable business conversions or meaningful personal connections.

A/B Testing

More Noise to Signal.

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http://www.readwriteweb.com/archives/cartoon_ab_testing.php http://www.readwriteweb.com/archives/cartoon_ab_testing.php Cartoons Sun, 12 Sep 2010 02:10:26 -0800 Rob Cottingham
IMGuest Brings the Social Graph to Hotel Check-Ins imguest_150x150.jpgYossy Mendolovich CEO of IMGuest, the world's only hotel management social network, has launched a service that flips the script on how marketing people interact with guests at prominent chains.

IMGuest is a premium marketing tool launched three days ago that enables marketing and guest relations staff to use the social graph to interact with hotel guests at check-in. From that moment on, staff can push out discounts and other offers to them instantaneously based on their interests.


]]> It works like a browser-based Foursquare or Gowalla, but instead of being about a consumer's mobile device-centric experience, the data from that consumer's social graph is pushed into the hotel's system.

The data reflect the interests, histories and demographics that marketing staff can leverage to make the physical experience at the hotel more gratifying. Instead of having guests search out their own next actions, the actions are delivered to them as cues in emails.

Mendolovich says the Tel Aviv-based company started by running a pilot with eight international hotels that he could not mention because of confidentiality agreements. The hotels are global.

We got a sneak peek into how this social graph for hotel managers works.

Essentially, hotel staff log into IMGuest through the portal and then monitor guests who check-in to the social graph. The interface shows all their profiles, and then you can dig down deeper to get metadata about those individuals.

imguestsmaller_profiles_0911.png

Staff can post to the guests marketing offers for things like a jazz night, a flash sale on free drinks, or a spa discount, throughout the chain or specifically to guests at the particular hotel, and it will go directly to the people who are logged in as guests at that moment. Staff can filter through demographic data like age, gender, origin, or interests.

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This premium account is available only to hotels and the price is about $50 per hotel, per month. There is a free version available to anyone.

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http://www.readwriteweb.com/archives/imguest_brings_the_social_graph_to_hotel_check-ins.php http://www.readwriteweb.com/archives/imguest_brings_the_social_graph_to_hotel_check-ins.php Advertising Fri, 09 Sep 2011 17:00:00 -0800 Douglas Crets
Study: Online Retailers Plan to Focus on Search, Email Marketing & Social Media During Recession slow_economy_logo.jpgWhile the U.S. economy is still puttering through a recession, a new marketing study from the National Retail Federation's Shop.org and Forrester Research found that at least some online retailers have been able to take greater marketshare in the last few months. About 46% of the 117 retailers polled in this study also said that they had no plans to scale back their original budgets for 2009, though 54% of all respondents expect their overall growth to slow during the next 12 months. Over the last few months, shoppers have become increasingly price-sensitive, and this has clearly helped some online retailers to outperform their brick-and-mortar competitors.

]]> While some online retailers might be weathering the economic downturn better than their competitors at the local mall, 30% of the respondents also said that they would cut spending on their web retail operations this year. Among those who are planning to cut costs, 88% say that they will scale back their hiring plans.

Email Marketing a Top Priority

Those companies that are seeing the current downturn as a chance to expand and that are planning to spend more on their online efforts this year, say that they will focus their investments on search (80%), email (65%), and social marketing (60%). According to this report, these businesses see email as one of the most important means to communicate with their customers and most plan to use it to inform customers of new product launches, promotions, and to get customer feedback. 90% of all respondents listed a focus on email marketing as a top priority.

Companies Won't Scale Back Social Media Campaigns

Interestingly, the study also found that those companies that are growing faster than expected during this downturn are also more likely to embrace social media. Even those companies that are planning to scale back their online operations this year still plan to experiment with social media campaigns.

Imaged used courtesy of Flickr user jakerome.

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http://www.readwriteweb.com/archives/slow_economy_is_a_boon_for_e-commerce.php http://www.readwriteweb.com/archives/slow_economy_is_a_boon_for_e-commerce.php News Tue, 05 May 2009 09:29:26 -0800 Frederic Lardinois
AltSearchEngines at the Search Marketing Expo: Social Media For the past two days, AltSearchEngines editor Charles Knight has been attending the Search Marketing Expo: Social Media conference in New York City. He's been live blogging every session from the conference and there is some really great stuff in his notes, all of which have been posted to the ASE blog. Definitely don't miss any of his excellent and all inclusive coverage:

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http://www.readwriteweb.com/archives/altsearchengines_search_marketing_expo.php http://www.readwriteweb.com/archives/altsearchengines_search_marketing_expo.php Search Wed, 17 Oct 2007 15:47:08 -0800 Josh Catone
Marketing Your Products Through Wi-Fi Networks When you don't have the cash to hand over to Starbucks for Wi-Fi, there are hundreds of other coffee stores that will offer the same for free. For example, Panera Bread cafes include free Wi-Fi and are increasingly becoming my spot for free Wi-Fi access. Unfortunately, there are times when we won't order a thing from places that provide free Wi-Fi or maybe we'll grab the cheapest thing on the menu. There's one coffe shop out there that's looking to guilt trip Wi-Fi freeloaders into buying something on the menu using Wi-Fi networks.

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Holland-based CoffeeCompany is starting to market their menu items via their Wi-Fi networks. If you head to any of their coffee shops don't be surprised to see networks with names such as 'OrderAnotherCoffeeAlready' or 'TodaysSpecialExpresso1.60Euro'. With the help of THEY, CoffeeCompany is promoting their specials of the day and more, while humorously guilt tripping patrons accessing their Wi-Fi networks to grab another cup of coffee. Did anyone suggest this to Starbucks yet?

Will it Increase Business?

There haven't been any reports of an increase in business, but we think the idea is great! Would it tempt us to buy another cup of joe? Once we could control our laughter at the creative network names we'd be more than happy to. While it won't stop most from free-loading, we think CoffeeCompany might be on to something with this marketing technique. What creative network names would you use to market your products or services via a Wi-Fi network?

Image courtesy of Adrants

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http://www.readwriteweb.com/archives/marketing_your_products_through_wifi_networks.php http://www.readwriteweb.com/archives/marketing_your_products_through_wifi_networks.php Sun, 02 Nov 2008 13:07:06 -0800 Corvida
Changes to Facebook Pages "Likes" Means Marketers Need to Think facebook150.jpgFacebook allows users of its social networking site to comment on its pages without Liking them now.

This is a step in a direction that might make advertisers, brand managers and marketing people feel a little uneasy, because it means they may have to start thinking deeply for their brand rather than just counting hits.


]]> One of the main benchmarks for tracking brand awareness was in being able to track how many "fans" or followers to a brand page managed by the company or agency.

Facebook pages are now like a revolving door. That means they allow many more people to come into the page and write on it, creating a catalyst for building a brand culture on the social networking site.

People can come in and leave a comment and can never be seen again. But the move could mean greater things for marketing, and one social media manager told us that the emphasis on "Likes" has really hampered proper brand interaction and conversation on the web.

"If a social media manager is using likes to measure the impact of a Facebook page or brand, they are measuring the wrong thing," says Stuart Tracte, Social Media Strategist at Definition 6. "They should be measuring conversions. How is Facebook impacting you overall business goals? THAT'S what I want to know."

We had already reported that just over 41% of people who Like a brand drop that brand page by "disliking" it after any type of marketing or advertising campaign ends. Facebook seems to be putting a crimp in the assumption that sites like Facebook make it easier to run marketing campaigns because they are social and that numbers alone actually mean something.

They do not. Semantics mean something, obviously.

Facebooking for, and engaging with, a brand is now about meaning and resolving issues. It's about quality of posts, tone and managing the creativity of the brand's image and its engagement style.

"A comment requires some level of thought and engagement. Measuring likes is a simple way to measure potential reach, but means very little when it comes to the bottom line of any brand," says Tracte.

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http://www.readwriteweb.com/archives/users_no_longer_have_to_like_a_facebook_page_to_co.php http://www.readwriteweb.com/archives/users_no_longer_have_to_like_a_facebook_page_to_co.php Advertising Wed, 21 Sep 2011 13:30:28 -0800 Douglas Crets
Tweet At 'Em All You Want, But Gen Ys Are Still More Influenced By Word-of-Mouth Marketing Word-of-Mouth-150.jpgA new report out from Sitel on social media and consumer trends implies that social media is key to reaching Gen Y (those born between 1980 and 2000), but the numbers don't add up. While the Gen Y, or people born between 1980-2000, are in fact "digital natives," that doesn't mean they are actually most reachable via social media marketing.

]]> When looking at which types of decisions influence purchase decisions for electronics, 46.9% of Gen Y's are most influenced by in-store promotions, 44.3% by word-of-mouth marketing and 39.8% by Internet advertising.

GenY-Media-Influence-SITEL.jpg

Only 28.7% were influenced by social media, which makes sense given the fact that you are what you're more likely to be what you "like" on Facebook, not "what your friends like."

When it comes to what types of media influence purchases of apparel/clothing and grocery, social media still comes in dead last not only for Gen Y's, but for Gen X's and Boomers, too.

New research from Ericsson echoes the fact that while teens today are definitely digital natives, they still prefer face-to-face communication over digital means like texting and Facebook.

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http://www.readwriteweb.com/archives/tweet_at_em_all_you_want_but_gen_ys_are_still_more_influenced_by_word-of-mouth_marketing.php http://www.readwriteweb.com/archives/tweet_at_em_all_you_want_but_gen_ys_are_still_more_influenced_by_word-of-mouth_marketing.php Digital Lifestyle Mon, 09 Jan 2012 10:30:00 -0800 Alicia Eler