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Seventeen years ago today Nirvana released their widely loved album Nevermind and many of us in our 30s today were thinking about college. In between the less accessible era of

The hot idea of the moment for large companies is to outsource their research and development efforts to their customers. Who knows your product better than your most loyal fans?

According to a new report just released by Convio, Edge Research, and Sea Change Strategies, an out-dated approach to online fundraising may be costing charities as much as $100 billion.

A recent study at the University of Texas shows that you might not know your online friends quite as well as you think you do. The study, which utilized a

I'm on the look-out for more part-time writing, analysis or consulting work. I can't say too much about it here, but if you have any work opportunities for me -

Summary: For my blog, RSS is a much more important content format than HTML these days. In one of my posts, five and a half times more important! Darren Rowse

Hotmail is credited with inventing online viral marketing. I am sure there were earlier examples, but the whole point of viral is that it's so infectious that it obliterates

The good old days of print journalism are becoming just that - good old days, the domain of old timers who reminisce about tape recorders and digging through other people's

Zotero, the popular open-source research and bibliography tool, just announced the latest version of its Firefox plugin (1.5b1), which now allows users to synchronize their databases between different machines, as

Forrester Research has done a usability comparison between RIA (Rich Internet Apps) and HTML apps, in a report entitled Smackdown: Rich Internet Applications Versus HTML. The result: "We looked for