shopping - ReadWriteWeb http://www.readwriteweb.com/feeds/search/shopping en Copyright 2012 Richard MacManus readwriteweb@gmail.com Mon, 13 Feb 2012 17:00:00 -0800 http://www.sixapart.com/movabletype/?v=4.35-en http://blogs.law.harvard.edu/tech/rss Bing Shopping Grows 169% in June bing_logo_may09.pngBing Shopping, the comparison shopping tool that is part of Microsoft's new search engine, saw some impressive growth last month. According to Hitwise's Heather Dougherty, visits to Bing Shopping increased 169% last month and Bing is now the 4th most popular shopping comparison site in the US. Just last month, Bing was still in 8th place. Clearly, Microsoft's marketing muscle behind Bing.com and consumer interest in Microsoft's Double Cashback promotion brought a lot of new users to Bing Shopping in June.

]]> According to Hitwise, about one third of all the visitors to Bing Shopping came from Bing.com and MSN. What is interesting, is that Hitwise found that 66% of the visitors who came from Bing and 50% of those who came from MSN hadn't been to Bing Shopping in the last 30 days. Given that Bing is only now getting on a lot of consumers' radar, these numbers make a lot of sense.

Given this growth for Bing Shopping, it doesn't come as a surprise that most of Bing's competitors lost some market share during the last month. All of the top 3 shopping tools (Yahoo Shopping, Bizrate, and Shopzilla) lost between 2% and 5%.

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http://www.readwriteweb.com/archives/bing_shopping_grows_169_in_june.php http://www.readwriteweb.com/archives/bing_shopping_grows_169_in_june.php News Fri, 14 Aug 2009 10:41:24 -0800 Frederic Lardinois
Poll: Best Social Shopping Products of 2010 Yesterday we published an overview of social shopping in 2010, one of the year's top trends. Social shopping is a form of e-commerce in which you can share and access information about retail products through your friends or other users. Social shopping products often have a crowdsourcing component too, enabling you to get the best price or the most relevant data. Groupon and Woot are good examples, but there are a lot of other social shopping products out there.

So we'd like to know which social shopping products you used or liked the best in 2010. There are 12 options below. If one of your favorites is not listed, then select 'Other' and mention it in the comments. You may choose up to 3 options.

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http://www.readwriteweb.com/archives/poll_best_social_shopping_products_of_2010.php http://www.readwriteweb.com/archives/poll_best_social_shopping_products_of_2010.php Polls Tue, 16 Nov 2010 19:30:40 -0800 Richard MacManus
Social Shopping Startup Kaboodle Acquired by Hearst - And It's Easy to See Why... The rumor tonight is that social shopping service Kaboodle has been acquired for $30M+ by Hearst. We profiled Kaboodle and other social shopping services back in December in our Social Shopping Faceoff. Our conclusion then was that Kaboodle leads the social shopping pack, with a clean UI and the most comprehensive feature set. It also appeared to have more traffic than the others. So Hearst bought the right one! Here's our review of Kaboodle:

When Kaboodle had only 20K active users, it managed to secure a partnership with eBay - and it became clear that this company was going to be a major player in the world of social commerce. Kaboodle offers a robust and simple set of features. Users can collect shopping items from many sites using the Kaboodle toolbar. The items can then be organized into collections, reviewed and shared with other users.

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Each collection can be viewed as a list, grid, slideshow and collage. Of these, the first two are very useful - while slideshow and collage are more like eye candy. 

Kaboodle nails the usability for key social features: it is really easy to copy a single item or a whole list, and it is also easy to rate items or the entire list. Finally, the search on Kaboodle works very well - making the service simple, yet complete.

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http://www.readwriteweb.com/archives/social_shopping_startup_kaboodle_acquired_by_hearst.php http://www.readwriteweb.com/archives/social_shopping_startup_kaboodle_acquired_by_hearst.php Wed, 08 Aug 2007 00:36:31 -0800 Richard MacManus
Groupon's Next Step Into Social Shopping Groupon-cat-150-150.jpgAndrew Mason wants to know what your friends like to buy.

Groupon is expanding its Goods section with last Friday's purchase of Mertado, a Silicon Valley-based social shopping start-up focused on letting consumers buy products through social networks such as Facebook. Mertado's goal is create shopping experiences that "build bridges between content, commerce and community."

]]> Groupon has been working on personalizing its daily deals since going public back in November 2011.

"Mertado has shown a great level of innovation in the social commerce space--for example, the launch of Mertado TV, combining lifestyle video content and product selection," a Groupon spokeswoman tells the Chicago Tribune. The Mertado website will officially shut down on February 28, 2012.

This announcement comes right on the heels of Facebook's addition of 60-plus social apps to Timeline, which include shopping sites eBay, Payvment, LivingSocial and Fab.com.

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http://www.readwriteweb.com/archives/groupons_next_step_into_social_shopping.php http://www.readwriteweb.com/archives/groupons_next_step_into_social_shopping.php E-Commerce Mon, 23 Jan 2012 08:45:00 -0800 Alicia Eler
Black Friday Mobile Payments Up 516% paypal_150x150.jpgNew data from PayPal shows a 516% increase in mobile payments on Black Friday 2011. The busiest mobile payments shopping time was on Black Friday between 1pm and 2pm PT. Data shows that Black Friday mobile payment volume was up 148% as compared to an average Friday. This year there was a 371% increase in the number of customers shopping on their mobile devices. Mobile purchases occurred the most in New York, Houston, Miami, Los Angeles and Chicago, respectively.

Earlier data showed that mobile payments on Thanksgiving Day and up until 11am PT on Black Friday had increased 516% compared to 2010. PayPal predicted that more people would be engaging in shopping from their mobile devices or tablets, which is otherwise known as "couch commerce."

]]> PayPal predicted a boom in mobile payments this holiday season. A PayPal survey of smartphone and tablet owners showed that 46% of respondents were planning to make holiday purchases through their mobile devices, and that more than 60% of mobile buyers would make their mobile purchases from the confines of their homes.

Are you shopping from your mobile device or tablet? Tell us about it in the comments below.

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http://www.readwriteweb.com/archives/black_friday_mobile_payments_up_516_from_last_year.php http://www.readwriteweb.com/archives/black_friday_mobile_payments_up_516_from_last_year.php E-Commerce Sat, 26 Nov 2011 13:00:00 -0800 Alicia Eler
Google's Search Options Panel Gets New Features: Fresher Search Results, More Personalization google_logo_jan_09.jpgGoogle just announced some interesting enhancements to the Search Options side panel it introduced earlier this year. In total, Google is adding nine tools to the sidebar: past hour, specific date range, more shopping sites, fewer shopping sites, visited pages, not yet visited, books, blogs and news. Thanks to this, you can now, for example, restrict search results to sites that were updated within the last hour, or you can tell Google to tweak the number of shopping sites that appear on a search results page.

]]> Google will roll these changes out gradually over the course of the day and expects them to be available globally in English by the end of the day.

Fresher Search Results

search_options_panel_tweaks_oct09.pngUntil now, if you wanted to see the freshest search results, you had to apply a little URL-hack, but now, this feature has become default in the Search Options panel.

Another interesting new feature is the ability to filter results by sites you have already visited and by sites you actually haven't visited yet. This feature only works when you are signed in to your Google account and have your Web History enabled.

Books, Blogs, and News

Google already introduced the ability to just search for books a few weeks ago, so this isn't really a new feature, but the company now also allows users to filter by blogs and news. While you could obviously always use Google News or Blog Search for this, you can now easily toggle back and forth between these sources and stay within the same search interface.

Shopping

Given how hard it has become to do product research on Google, as the search results are often cluttered with shopping sites, the ability to see more or fewer shopping sites is probably the most important new feature here. As Google points out, if you are doing research and aren't ready to buy just yet, being able to tone down the number of shopping sites will be extremely helpful.

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http://www.readwriteweb.com/archives/googles_search_options_panel_just_got_smarter.php http://www.readwriteweb.com/archives/googles_search_options_panel_just_got_smarter.php News Thu, 01 Oct 2009 09:57:31 -0800 Frederic Lardinois
Mobile Shopping Trends, Visualized (Infographic) Mobile shopper 150x150Did you know that men aged 30 to 49 do more mobile shopping than their peers? Or that 50% of Groupon's business over the next 2 years will come from mobile devices? Or that Starbucks has seen over 3 million micro-payment transactions? These are the sorts of tidbits of information that a new infographic on mobile shopping and e-commerce trends helps to visualize.

]]> The infographic comes from the team at Microsoft Tag, a barcode scanning app for mobile. But the trends and figures apply not just to Tag, but to mobile shopping as a whole. Some of the figures are not as current as they should be, we think, but it's still an easy-to-digest overview of the industry.

Click to view larger:

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http://www.readwriteweb.com/archives/mobile_shopping_trends_visualized.php http://www.readwriteweb.com/archives/mobile_shopping_trends_visualized.php Mobile Fri, 03 Jun 2011 12:07:11 -0800 Sarah Perez
Report: Nearly Half Of Tablet Owners Made Purchases on Their Devices Last Month ipad150150.jpegIn September 2011, a whopping 48% of tablet owners made a purchase on their tablet while 52% did not, according to a recent comScore whitepaper report called Digital Omnivores: How Tablets, Smartphones and Connected Devices are Changing U.S. Digital Media Consumption Habits. This is part of a growing trend in tablet usage, ignited by the launch of Apple's iPad in January 2010.

Of those who did use their tablet to make a purchase, it's notable that they fully used their tablets to do everything, from product and store research and price comparisons to the final transaction.

]]> From this chart, it appears as if the devoted tablet users are using their devices for all their shopping activities, whereas the less-frequent tablet users will casually use their devices for shopping.

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The same held true for tablet users who perused coupons and daily deals on their devices.

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This data isn't very surprising considering Forrester's prediction earlier this year that one-third of U.S. consumers will be tablet users by 2015. With Amazon's release of the Kindle Fire tablet at the end of September, we can only predict tablet popularity continuing to grow.


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http://www.readwriteweb.com/archives/report_nearly_half_of_tablet_owners_made_purchases.php http://www.readwriteweb.com/archives/report_nearly_half_of_tablet_owners_made_purchases.php E-Commerce Wed, 12 Oct 2011 10:00:00 -0800 Alicia Eler
Yahoo Shoposphere launches - MeCommerce TechCrunch has the scoop about Yahoo's new e-commerce web app, Yahoo! Shoposphere. Mike's taken it for a test run already and here's his description:

"Yahoo is making a major push into search personalization and recommendations - the overall project is called "Shoposphere" and the major feature being released is called "Pick Lists". Their goal is to move ecommerce towards what they call "me commerce". Any registered Yahoo user can create a Pick List."

The Yahoo Shoposphere site has more details on Pick Lists:

"Pick Lists let you share the stuff you love and the stuff that matters to you with everyone or your friends... on the Shoposphere, throughout Yahoo! Shopping, by email, and even through RSS feeds.

Make a good one and it could even show up as one of the highest rated Pick Lists on the Shoposphere."

More analysis from me as I look further into it... I do like the "me commerce" bit :-).

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http://www.readwriteweb.com/archives/yahoo_shoposphe.php http://www.readwriteweb.com/archives/yahoo_shoposphe.php Yahoo Mon, 14 Nov 2005 20:57:08 -0800 Richard MacManus
Woot + Amazon = Real-Time Social Shopping TwitterShopping giant Amazon bought online auction phenomenon Woot today, and given the relative sizes of the companies, it can only be a move made with long-term Amazon strategy in mind. Earlier this afternoon we wrote about the deal as a victory for freaks and a marriage of light- and heavy-weight supply chains, but there's something else going on here, too.

Woot is bringing real-time social shopping to Amazon. We pinged ReadWriteWeb reader Michael Vorel, the CEO of commerce, Internet marketing and consulting company Vastplanet for a brief comment, and he argued that this was a competitive move against the coming media convergence that will pit Amazon against TV shopping networks.

]]> Vorel:
"It's an excellent move by Amazon. Amazon needed something that was real-time shopping, in the sense of a QVC or HSN [Home Shopping Network]. It gives Amazon the opportunity to tie together with existing retailers into a daily special. With the infrastructure and connections Amazon has, it could tap into these two communities to offer better pricing and a more successful operation.

Compete says Woot got 2.2 million unique visitors in May. Facebook referred 10.5% of that traffic, so it extends far out into social media."
"The emergence of social shopping is evident in Woot, very similar to the special of the day on HSN. Amazon is looking for unique properties that fit the social shopping model that they can bring under their umbrella.

"Compete says Woot got 2.2 million unique visitors in May. Facebook referred 10.5% of that traffic, so it extends far out into social media.

MichaelVorel"I think what we're going to see from Woot is, we'll see more interesting products roll through and maybe a hint of more categories per day. You could have a channel where you had it by category, Mens items, Women's items, etc. That would allow a lot more people to play within Woot and a lot more money to be made.

"The products they [Woot] are selling are so slim margin, they needed to look at other ways to make money. Someone like Amazon could look at behavioral learning techniques, they could learn how to serve those people. I think it's very interesting that both Zappos and Woot were big social media ecommerce companies and both were acquisitions."

That sounds like a pretty smart take on the deal to me. Woot says it will maintain its functional independence, but there's got to be some cultural cross-pollination in the plans. As media convergence brings Amazon into direct competition with at-home TV shopping, what better way to gear up than with one of the new geniuses of real-time social shopping, Woot?

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http://www.readwriteweb.com/archives/woot_amazon_real-time_social_shopping.php http://www.readwriteweb.com/archives/woot_amazon_real-time_social_shopping.php Analysis Wed, 30 Jun 2010 14:28:52 -0800 Marshall Kirkpatrick
More Smartphone Users Now Use Their Phones to Shop Online compete_logo_aug09.pngSmartphone users are becoming increasingly comfortable with using their phones to shop online. According to new data from Compete, about 37% of smartphone users have purchased something with their handset in the last six months. Among the most popular items that these users bought were music, books, DVDs, video games and movie tickets. At the same time, though, Compete also found that smartphone users are very likely to abandon shopping sites that haven't been optimized for mobile usage. Almost 8% of smartphone owners who tried to buy something from their phone were simply unable to do so.

]]> Most Popular Shopping-Related Activities: Price Comparison and Finding Reviews

Researching products is still the most popular shopping-related activity on the smartphones. According to Compete's survey, 41% of iPhone users and 43% of Android owners check sale prices while they are shopping. Surely, the popularity of mobile apps like ShopSavvy and RedLaser - which make checking prices as easy as scanning a barcode - will only drive these numbers up in the coming months.

The second most popular shopping-related activity for smartphone owners is finding consumer reviews. 39% of iPhone users and 31% of Android users use their devices for this.

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Big-Ticket Items

Only 9% of iPhone users and 11% of Android users said that they would buy big-ticket items over $500 from their phone. In general, the majority of smartphone owners are most likely to buy lower-priced items under $10.

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http://www.readwriteweb.com/archives/more_smartphone_users_use_phones_for_online_shopping.php http://www.readwriteweb.com/archives/more_smartphone_users_use_phones_for_online_shopping.php News Mon, 04 Jan 2010 09:24:34 -0800 Frederic Lardinois
Online Holiday Shopping Season Charges Out of the Gate So-called "Black Friday," the day after the Thanksgiving holiday in the US, is the unofficial start of the holiday shopping season, and this year online retailers saw traffic surge with shoppers spending over 4/5ths of a billion dollars on Thursday and Friday alone. According to comScore, shoppers plunked down $272 million online on Thursday, and $531 million on Friday -- an increase of 29% and 22%, respectively, over the same days last year.

IDG reports that price comparison sites also claimed a huge increase in traffic over the 2006 holiday shopping kick-off. PriceGrabber saw referral traffic up a reported 47%, while Shopping.com watched its referrals increase 61%.

]]> One thing that seemingly hasn't changed: the hottest product. The Nintendo Wii continued to see torrid sales and dominated searches at online retailers, and video games as a category saw sales leap 134% this year. Microsoft's new line of Zune media players placed second among holiday shoppers at PriceGrabber, Shopping.com, and eBay (based on searches for consumer electronics Thursday and Friday).

Online retailers can only expect today to be even busier. What started as a marketing gimmick a few years ago, "Cyber Monday," in which online retailers give additional discounts to shoppers (many of whom are connecting to the Internet from work for the first time following a long weekend in the US), appears to have gained industry-wide acceptance. Shop.org, an electronic retail trade group, reports that 72.2% of online retailers will participate in Cyber Monday. That is a significant increase over the 42.7% who participated just two years ago. Some retailers, such as Wal-Mart, plan to offer online deals all week, skipping the Monday tradition altogether.

72 million consumers plan to shop online today, according to BIGresearch, and comScore predicts revenues of over $700 million, which could be the start of an online shopping season some see reaching $30 billion this year.

Will you shop online this year? Have you taken advantage of any online deals yet today? Did you shop online on Friday?

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http://www.readwriteweb.com/archives/online_holiday_shopping_2007.php http://www.readwriteweb.com/archives/online_holiday_shopping_2007.php News Mon, 26 Nov 2007 07:59:01 -0800 Josh Catone
Virtual Shopping Malls Making a Comeback? the mall plusVia Geekzone comes news of a 3D shopping mall, called The Mall Plus, that has just been released in New Zealand. After seeing this, memories of the mid to late 90's came flooding back to me - a time when websites built on real world metaphors filled the Web landscape. For example the very first ISP I used, back in the mid 90's, used a virtual town as its metaphor (if I remember correctly). For further background about those days, here is how I described it in an article Joshua Porter and I co-wrote a while ago for Digital Web Magazine:

"During the early years of the Web, before content had semantic meaning, sites were developed as a collection of “pages.” Sites in the 1990s were usually either brochure-ware (static HTML pages with insipid content) or they were interactive in a flashy, animated, JavaScript kind of way. In that era, a common method of promoting sites was to market them as “places”—the Web as a virtual world complete with online shopping malls and portals."

So I have to admit it is surprising that the virtual shopping mall, as a concept, is alive and well in 2006. Lately we've heard that Boo.com, an infamous 3D shopping website of the late 90's, is making a comeback later this year. But one that has actually launched already is The Mall Plus, where users navigate a virtual shopping mall in a 3D environment. All of the shops are a part of the The Mall Plus, rather than being external sites. Geekzone quotes The Mall Plus CEO Nigel Kirkpatrick as saying it's "the next generation of retail, through a virtual environment".

]]> The Mall Plus was discussed on the NZ 2.0 mailing list and the first comment was spot on: do people really want to shop online like it is a real shop, or do people want to use the internet as a tool to make the shopping experience better? Right now the answer is that people use the Web to enhance their shopping experience - e.g. to find out more information about products, or the best price. e-commerce sites like Amazon and eBay are obviously huge success stories, but neither mimics the real world. Both Amazon and eBay are Web native services that utilize the best characteristics of the Web - collaborative ratings, personalization, many-to-many auctions, etc.

Perhaps if you could interact with other shoppers in The Mall Plus, then that would be a killer feature - e.g. if it became like a social networking / shopping experience. But currently the 3D people inside the mall are "lifeless and static", as one NZ 2.0 commenter noted. Another point made on the NZ 2.0 list was that virtual 3D shopping actually slows down the user experience - whereas with Amazon and other e-commerce sites, the idea is to make online shopping as efficient as possible.

I can actually see a long-term future for 3D virtual shopping, so I applaud The Mall Plus for tackling this. However I don't think it's a viable idea right now, as the likes of Amazon and eBay - along with new meta services like uGenie - are much more Web native in the year 2006. But in 2016? Who knows, maybe it will be a 3D virtual shopping world. What do you think?

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http://www.readwriteweb.com/archives/virtual_shopping_comeback.php http://www.readwriteweb.com/archives/virtual_shopping_comeback.php E-Commerce Mon, 04 Dec 2006 13:55:29 -0800 Richard MacManus
Thanksgiving Day, Black Friday Mobile Payments Up 538% paypal_150x150.jpgOnline retailers were expecting hoards of shoppers on Black Friday, the biggest shopping holiday of the year. Earlier today PayPal released data that proves the "couch commerce" predictions right. More people were shopping from their smartphones and tablets than ever before. As of 11am PT, PayPal found that mobile payment volume was up 538% from Black Friday 2010.

]]> This data lines right up with the majority of ReadWriteWeb readers' responses to the big question "Will you be leaving your home to shop on Black Friday?"

Back in September, PayPal predicted that mobile payments would explode this holiday season. That seems to be true, at least thus far.

Did you shop from your couch today and last night? Tell us about your experience in the comments below.

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http://www.readwriteweb.com/archives/thanksgiving_day_black_friday_mobile_payments_up_538.php http://www.readwriteweb.com/archives/thanksgiving_day_black_friday_mobile_payments_up_538.php Mobile Fri, 25 Nov 2011 14:18:00 -0800 Alicia Eler
Black Friday, Cyber Monday...Mobile Tuesday? Do we really need another shopping holiday? Some marketing firms and major retailers think we do. To follow up on the success of Black Friday, the start of holiday shopping season for American consumers, and Cyber Monday, the day when we surf online for the deals we missed at the mall, a mobile marketing firm called Mobigosee is planning to launch "Mobile Tuesday" on December 2nd of this year.

]]> The concept for Mobile Tuesday was born out of research that showed that the Tuesday after Thanksgiving was a slow shopping day, as are many Tuesdays throughout the year. To encourage the shopping madness to continue, Mobile Tuesday will send out coupons from various retailers to participants' cell phones. Mobigosee is paid only when those mobile coupons are redeemed.

According to AdAge, the advertising campaign, including radio and outdoor media, will launch tomorrow in 10 U.S. cities. Earlier this year that campaign was going to include a major car manufacturer and several well-known luxury brands, but due to the weakening economy, many of the early participants were forced to pull out as budgets were slashed. Tomorrow's launch will now just include McDonald's, Finish Line, and RedTag.

Mobile Tuesday's promotion will also have an online presence at a yet-to-be revealed URL. However, some 18,000 crafty shoppers have discovered the link thanks to sites posting Black Friday deals. Mobigosee already considers the campaign a success as they have surpassed their original goal of 5,000 and the campaign has not even officially begun.

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http://www.readwriteweb.com/archives/black_friday_cyber_monday_mobile_tuesday.php http://www.readwriteweb.com/archives/black_friday_cyber_monday_mobile_tuesday.php Trends Mon, 01 Dec 2008 06:10:32 -0800 Sarah Perez