social media - ReadWriteWeb http://www.readwriteweb.com/feeds/search/social media en Copyright 2012 Richard MacManus readwriteweb@gmail.com Tue, 14 Feb 2012 18:04:00 -0800 http://www.sixapart.com/movabletype/?v=4.35-en http://blogs.law.harvard.edu/tech/rss Big Question: What Effect Does Social Media Have on Real-World Social Unrest? big-question-150.pngThe London Riots are still going strong, but we're seeing social media used for both good and evil already. Yesterday, we asked "What effect does social media on the Web have on social unrest in the real world?"

You answered and we culled your responses from Google Plus, Twitter and Facebook, and used Storify to present it back to you. If you have additional responses, please leave them in the comments.

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Social media is just a tool. Tools aren't inherently good or bad - they're just used to aid someone's efforts. Social media can make your voice reach more people. Unfortunately, it can't improve upon your character.

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http://www.readwriteweb.com/archives/big_question_what_effect_does_social_media_on_the.php http://www.readwriteweb.com/archives/big_question_what_effect_does_social_media_on_the.php Community Wed, 10 Aug 2011 09:45:00 -0800 Robyn Tippins
Big Question (Answered): "What Does It Mean to be 'Famous' on Social Media?" big-question-150.pngSocial media is no longer the uncharted territory it once was, but it is still not impossible to catch the eyes of the masses and become an overnight sensation on Twitter, Facebook, YouTube or Google+. Is there value in achieving name recognition in social media? And, more to the point, what defines a social celebrity? Is it followers? Reach? Name recognition? We put the question to you directly.

What does it mean to be "famous" on social media?

We asked and culled your responses from Facebook, Google+ and Twitter and presented them back to you with Storify. If you have additional responses, please leave them in the comments.

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http://www.readwriteweb.com/archives/big_question_answered_what_does_it_mean_to_be_famo.php http://www.readwriteweb.com/archives/big_question_answered_what_does_it_mean_to_be_famo.php Community Thu, 12 Jan 2012 07:00:00 -0800 Robyn Tippins
Big Question (Answered): "How or Why Do You Use Social Media in Your Job?" big-question-150.pngI use social media extensively in my job, as does the rest of the ReadWriteWeb staff. We know that many of you are also using social media as a vital part of your job, and not merely as a means of distracting yourselves from it. So, how are you using social media? Why is it an important part of your duties?

How or why do you use social media in your job?

We asked and culled your responses from Facebook, Google+ and Twitter and presented them back to you with Storify. If you have additional responses, please leave them in the comments.

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http://www.readwriteweb.com/archives/big_question_answered_how_or_why_do_you_use_social.php http://www.readwriteweb.com/archives/big_question_answered_how_or_why_do_you_use_social.php Community Tue, 10 Jan 2012 07:00:00 -0800 Robyn Tippins
Report: Social Media Challenging Traditional Media Universal McCann has released a new report on the impact of social media (such as blogs, social networks, online video) on the media landscape. It surveyed 17,000 Internet users worldwide in March 2008. The report found that social media, in particular blogs, are "becoming a more important part of global media consumption for internet users than some traditional media channels." The report also found that social media is a global phenomenon (29 countries were surveyed), although there are cultural differences in how people use it.

]]> The report states that "video clips, blogs, podcasts, social networks and RSS are all essential components of the online media diet." Here are some of the key findings:

- 83% watch video clips, up from 62% in the last study in June 2007
- 78% read blogs, up from 66%
- 57% of internet users are now members of a social network
- RSS consumption is growing rapidly up from 15% to 39%
- Podcasts are now mainstream digital content, listened to by 48%

Social networks have been "a key driver for the growth of social media":

- 22% of social network users have installed a widget or applications
- 55% have shared photos
- 22% have shared their videos
- 31% have started a blog
- The world’s biggest social network is MySpace with 32% weekly reach followed by Facebook on 23%

The report also states that social media is a global phenomenon:

- Top markets for blogging – China 70% of internet users write a blog, Philippines 66% and Mexico 60%
- Top markets for social networking – Philippines 83%, Hungary 76% and Poland 76%
- China is the world's largest blogging market with 42m bloggers versus 26m in the US

Those last stats will be an eye opener for many, because the US web tech market gets most of the attention of the blogosphere and mainstream media. But with China having 42m bloggers compared to the US's 26m, there is large scope for social media to flourish there - even despite China's political issues with social media.

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http://www.readwriteweb.com/archives/report_social_media_challenging_traditional_media.php http://www.readwriteweb.com/archives/report_social_media_challenging_traditional_media.php Trends Mon, 28 Apr 2008 13:23:15 -0800 Richard MacManus
Big Question (Answered): "Which Brand Does the Best Job in Social Media?" big-question-150.pngMost brands are doing their best to engage and serve their audience via social media. Those of us who are in charge of social for a brand pour over statistics and devour past learnings, but the science of social is still fairly new, so most of us are just guessing what will resonate.

From time to time you'll see us ask you how we are doing. That's because, despite great analytics, nothing beats just asking your audience how you're doing and what you could do better. And, almost as valuable, is knowing who to emulate. Which brands are impressing you? Which ones aren't? This quest to deliver you the best social experience is always foremost in a community manager's mind, and it inspired today's Big Question.

Which brand does the best job in social media?

We asked and culled your responses from Facebook, Google+ and Twitter and presented them back to you with Storify. If you have additional responses, please leave them in the comments.

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http://www.readwriteweb.com/archives/big_question_answered_which_brand_does_the_best_jo.php http://www.readwriteweb.com/archives/big_question_answered_which_brand_does_the_best_jo.php Community Tue, 31 Jan 2012 07:00:00 -0800 Robyn Tippins
Social Media Jobs Are a Bright Spot for Recent Grads social-media-guru.jpgThe demand for community management and other social media careers is growing fast - even at a time when the recession seems poised to double dip and more than 9% of the population is unemployed.

Social media is the one job sector in which recent college grads are having luck, reports Newsweek, and universities are adding social media classes in response.

]]> The number of social-media job postings on the job site Indeed.com has increased by more than 600 percent since 2005, according to a report by SocialMediaInfluence.com, which tracks social media trends.

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Universities have started adding social media classes such as the Internet marketing class, "Social Media" at Columbia or the second-year elective course at Harvard, "Competing with Social Networks." Birmingham City University even offers a one year master's degree in social media.

In recent history, companies were so desperate for help understanding the social Web that they seemed ready to hire anyone who could string buzzwords together. The term "social media guru" - a euphemism for person who knows how to tweet - became somewhat of a joke.

But at least the field has gotten more defined. "Gurus" have stratified into analysts, community managers, editors, product developers, marketers and even social media executives (although there are still plenty of companies hiring for gurus).

Social media jobs don't pay as well as similar positions in public relations, according to SocialMediaInfluence.com. But it's nice to hear that those recent graduates have some options when it comes to a job. A liberal arts major who graduated in 2010 may not have many prospects in business, government, education, and so on - but she definitely knows how to use Facebook.

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http://www.readwriteweb.com/archives/social_media_jobs_are_a_bright_spot_for_recent_gra.php http://www.readwriteweb.com/archives/social_media_jobs_are_a_bright_spot_for_recent_gra.php Social Web Sun, 19 Sep 2010 18:00:41 -0800 Adrianne Jeffries
Foul Called on NCAA Monitoring Athletes' Social Media facebook-basketball-150-150.jpegThe NCAA recently stated that the University of North Carolina "failed to adequately and consistently monitor the social media activity of its athletes." Now colleges and universities across the country are scrambling to better monitor their social media sites. But is it necessary for schools to maintain institutional control of their athletes' social media sites?

]]> VarsityMonitor is a firm dedicated to NCAA social media compliance, offering automated and social media monitoring that helps universities "discover inappropriate, illegal or unethical content." It also offers forensic quality archiving and third-party social web monitoring (for mentions of athletes by third parties). Coaches and administrators can easily check out activity by team/athlete.

Tools like VarsityMonitor could be used as ways to spot viral content related to a player - but they could also become rather invasive. And besides, not all students are trying to become Internet celebrities. It's possible to make oneself nearly unfindable on Facebook, and Twitter users can protect their tweets if they don't want anyone discovering them.

In a sense, however, athletes are their own type of brand on social media. As such, they are representative of the larger brand. Instead of using social media monitoring sites like VarsityMonitor, why doesn't the NCAA just revise its social media guidelines?

Image via DukeHoopBlog.

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http://www.readwriteweb.com/archives/foul_called_on_ncaa_monitoring_students_social_med.php http://www.readwriteweb.com/archives/foul_called_on_ncaa_monitoring_students_social_med.php Social Web Mon, 12 Dec 2011 15:00:00 -0800 Alicia Eler
Study: 93 Percent of Americans Want Companies to Have Presence on Social Media Sites cone_logo.pngAccording to the 2008 Cone Business in Social Media Study, 93% of Americans believe that a company should have a presence on social media sites and 85 percent believe that these companies should use these services to interact with consumers. Cone, a Boston-based consulting firm, also found that men are far more likely to interact with a company through social media than women are. 56% of consumers believe that a company is providing them with a better service by interacting with them on social media sites.

]]> The numbers in this study are bit higher than those we have seen before (we assume that Cone uses a relatively broad definition of 'social media'), though the general trends do fall in line with the latest data from Universal McCann we wrote about last week.

As Michael Chin points out on the KickApps blog, social media first changed how we interacted with friends, family, and customers. Now, as consumers are getting more familiar with these tools, they also expect them to be a way to interact with companies - and based on this data from Cone, they want this to be a two-way conversation.

Here are some other interesting data points from the study:

  • 60% of Americans regularly interact with companies on a social media site
  • 43% of consumers say that companies should use social networks to solve the consumers' problems
  • 41% believe that companies should use social media tools to solicit feedback on products and services
  • Men are more likely to use social media tools to interact with a company than women (33% vs. 17%)
  • 33% of younger consumers (18-34) and those with household incomes over $75,000 believe that companies should try to market to them through social networks

It would be nice to see Cone break these numbers down a bit more. What types of social media sites, for example, do users prefer? Are there any specific categories of companies and brands that they want to see on these sites? How exactly do they want to be marketed to? What do they think about implications for their privacy?

What is clear, however, is that social media is quickly becoming an important means for companies to reach consumers - and that consumer are also quickly changing their expectations about how, when, and where they want to be marketed to. As more users are embracing social media (and often to the detriment of traditional media), companies have no choice but to follow them.

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http://www.readwriteweb.com/archives/study_social_media_presence.php http://www.readwriteweb.com/archives/study_social_media_presence.php News Fri, 26 Sep 2008 14:01:39 -0800 Frederic Lardinois
JustMeans - A Social Media Starting Point for Businesses Businesses strive to find the best avenues to connect with their audience. Today, social media is one of those avenues that not many companies are pursuing. Social media can be a platform that's associated with many risks for these companies.JustMeans is a social media platform that aims to change all of that.

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Introducing Social Media To Businesses

If this were a course, JustMeans would be the teacher of social media for businesses. JustMeans provides a way for businesses to use various tools associated with social media from blogging to podcasting with ease. To make businesses feel comfortable in early adopter territory, traditional medias such as press releases are also provided. With these tools, users, or "stakeholders", can easily engage with businesses on JustMeans via the company's profile.

Social Responsibility

JustMeans rides the economic "green wave" of corporate social responsibility. This is also one of the key focuses of the JustMeans site and the businesses that engage with it. Businesses can post about the "social responsibilities" that they are upholding to keep users and fans of a businesses network up-to-date on their goals and outreach programs. The site includes a forum for businesses and consumers to collectively brainstorm about ideas for change. This way, users are actually heard, while companies can receive better feedback about what they can do better.

Connecting For A Collective Change

JustMeans is a great platform for connecting businesses that are socially responsible with users that appreciate being informed not only about a company's ethics, but what a company is doing to insure that they are upholding the standards they've set and obligations they've committed to from a social standpoint. JustMeans is not only a network to help introduce businesses to social media, but a platform for collective social change.

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http://www.readwriteweb.com/archives/justmeans_a_social_media_start.php http://www.readwriteweb.com/archives/justmeans_a_social_media_start.php Social Networks Thu, 29 May 2008 19:55:00 -0800 Corvida
Big Question (Answered): "Does Your Company Require You to Participate in Social Media? " big-question-150.pngWith the advent of social networks came social media marketing. The cross over between social media for fun and social media as work is becoming ever more prevalent. Today, as I was looking for inspiration for our daily Big Question, J.D. Bruewer suggested I ask how many people are now told social media use is a part of their job.

That did get me to thinking so I polled our writers and they too agreed it was probably more frequent that we might think. Your responses tell me that they were right.

Does Your Company Require You to Participate in Social Media?

We asked and culled your responses from Facebook, Google+, Twitter and the original post and we used Storify to present it all back to you. If you have additional responses, please leave them in the comments.

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http://www.readwriteweb.com/archives/big_question_answered_does_your_company_require_yo.php http://www.readwriteweb.com/archives/big_question_answered_does_your_company_require_yo.php Community Thu, 08 Dec 2011 16:00:12 -0800 Robyn Tippins
Chris Heuer on Transparency, Streams, and Social Media Camp During Internet Week NY 2009, Social Media Club co-founder, Chris Heuer, took a few minutes to chat with us about Social Media Camp, transparency, and streams.

His thoughts might surprise you. Is the firehose of social data further killing our attention spans? Are drunken Facebook party pictures necessarily a bad thing? How do n00bs help refresh the echo chamber? Spend eight minutes of your life with one of social media's friendliest thought leaders; you're guaranteed to hear something new.

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Heuer's Social Media Camp is taking place today at the Roger Smith Hotel, a highly social media-friendly venue in Manhattan. They're famous in the bacon-obsessed tech scene for their daily bacon happy hours.

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http://www.readwriteweb.com/archives/chris_heuer_on_transparency_streams_and_social_med.php http://www.readwriteweb.com/archives/chris_heuer_on_transparency_streams_and_social_med.php Thu, 04 Jun 2009 13:30:45 -0800 Jolie O'Dell
Blonde 2.0 on Social Media for Businesses and Brands Ayelet Noff, a.k.a. Blonde 2.0, has been a well-regarded, world-traveling social media strategist for more than ten years and is part of Chris Heuer's AdHocnium unagency, as well. While attending Social Media Camp 2009 in New York City, she took some time to talk with us about the mistakes and misunderstandings she's seen countless brands encounter when working with social media.

"Companies in general don't value social media marketing as much as they should," said Noff. "They're afraid of it; they don't understand it; and therefore, they just don't do it. Yet it's the most cost-efficient way of marketing there is."

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We also talked to Noff about the infinite measurement possibilities inherent in social media and the kinds of tools marketers should be using to optimize their online campaigns. She also spoke about the occasional difficulty of measuring specific conversion metrics for social media marketing campaigns, and she gave a good word to consultants in the social space.

In light of recent comments on video posts and out of respect for Ms. Noff, commenters are particularly requested to omit the words "hot" and "chick" and other terms of that general timbre from their musings below. Thanks for doing your part to keep ReadWriteWeb classy.

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http://www.readwriteweb.com/archives/blonde_20_on_social_media_for_businesses_and_brand.php http://www.readwriteweb.com/archives/blonde_20_on_social_media_for_businesses_and_brand.php Social Web Sat, 06 Jun 2009 18:33:14 -0800 Jolie O'Dell
Howard Greenstein on Social Media for Brands and Businesses At Social Media Camp last week in New York City, the real-world value of social media was a hot topic for attendees. Questions about ROI (that's return on investment for all you vehemently anti-corporate and possibly broke folks) abounded, and true experts were on hand to answer.

One such expert, Howard Greenstein, has a mile-long rap sheet in social media and web work that reaches back into the mid-nineties. He is known for his unique blend of experience and enthusiam, both of which he brings to this video conversation about how businesses and brands can use social media.

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Howard Greenstein on Social Media for Brands and Businesses from ReadWriteWeb on Vimeo.

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http://www.readwriteweb.com/archives/howard_greenstein_on_social_media_for_brands_and_b.php http://www.readwriteweb.com/archives/howard_greenstein_on_social_media_for_brands_and_b.php Social Web Mon, 08 Jun 2009 02:41:56 -0800 Jolie O'Dell
Digital Media M&A: Mobile & Analytics Deals Up, Social Media Down Peachtree Media Advisors has just released their latest report on digital media mergers and acquisitions. We posted their 2008 report back in January, and this is a mid-year 2009 update to that. According to Peachtree, there were 342 digital media transactions in the first half of 2009, which was 12.3% below the number of transactions in the same period for 2008. More notably, the total value of transactions was much less than a year ago. In the first six months of 2009, there were $4.2 billion in digital media transactions - a whopping 61% decrease from the same period in 2008. And that $4.2B figure includes $2.5B from the Live Nation - Ticketmaster merger this year.

]]> Despite the reduction in value of digital media deals, a couple of market sectors showed solid growth: Mobile and Enabling, Analytics and Ad Serving. However, the Social Media sector had the biggest drop, with blog/user-generated and social networking deal values down.


Image by Peachtree Media Advisors

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http://www.readwriteweb.com/archives/digital_media_mergers_and_acquisitions_2009.php http://www.readwriteweb.com/archives/digital_media_mergers_and_acquisitions_2009.php News Fri, 03 Jul 2009 15:17:12 -0800 Richard MacManus
Social Media Trends 2009, TrendsSpotting One our favorite blogs about consumer Internet trends, TrendsSpotting, has just published a presentation about social media trends. The predictions were gathered from social media influencers, including ReadWriteWeb. Check out the slides below, and also our post from yesterday 2009: Predictions Across the Web. And stay tuned for ReadWriteWeb's own annual predictions post, it's coming very soon!

]]> Note: the page which struck a chord for me was pg 18, which included this quote: "Google will 'pagerank' and 'map' peoples influence." Measuring social media is definitely an area which needs more attention in 2009, so it will be interesting to see if Google is at the forefront of that.

Social Media Influencers Predictions 2009 By Trendsspotting
View SlideShare presentation or Upload your own. (tags: social media)

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http://www.readwriteweb.com/archives/social_media_trends_2009.php http://www.readwriteweb.com/archives/social_media_trends_2009.php Trends Sun, 28 Dec 2008 19:18:25 -0800 Richard MacManus