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Despite the proverbial "the customer is always right," the relationship between the customer and the company has long been organized for the benefit of the latter. But the ability for

In a recent conversation here at ReadWriteStart we were talking about what readers want most. Beyond stories about where the latest funding opportunities are found, and beyond wanting to know

Panda Security is reporting a second incident of malware on Vodafone's HTC Magic, a Google Android smart phone. it provide a clear example for how smartphones are prime targets to

Currently, your contacts live in address books that are distributed all over the Internet and your desktop. Because of this, chances are that you have numerous address books on the

The Web has hit a point where tracking pageviews is useless for startups. There was a time when all you needed to succeed on the Internet were lots and lots

In the wake of the financial meltdown, a new set of financial regulations proposed by Senator Christopher Dodd aimed at plugging the "too big to fail" loopholes could have some

At the RSA Keynote a few weeks back, Amazon's Security Lead, Steve Riley participated on a panel with other security leaders of the industry. We were impressed with the openness

Fair, thorough, enterprising and in context - that's what we're looking for in the journalism we read, isn't it? At a time when shallow ranting takes up so much space

Google just launched a new stable version of Google Chrome, the company's increasingly popular browser, which introduces a number of new features and more advanced privacy controls. Chrome will now

Google Apps is offering migration for Microsoft Exchange. The service is free with Google Apps Premiere or Google Apps Education. Last July, Google Apps began offering migration from IBM's Lotus