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Balancing Act: Keeping Power Users Happy Without Overwhelming the Newbies

By Chris Cameron / May 13, 2010 04:05 AM / Comments

For many successful startups, there exists a point where their product is popular enough to grow beyond the minimum viable product, but is yet to be discovered by millions more that may be turned off if the service is too complicated. Internet startups need to find a balance between keeping the power users interested, while not overwhelming the newbies. According to Spark Capital's Bijan Sabet, Tumblr, a rapidly growing micro-blogging service, is one company doing a beautiful job of finding this balance by turning the "less is more" mantra into "less and more."

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