Amazon - ReadWriteWeb http://www.readwriteweb.com/feeds/tag/Amazon en Copyright 2012 Richard MacManus readwriteweb@gmail.com Mon, 13 Feb 2012 16:50:00 -0800 http://www.sixapart.com/movabletype/?v=4.35-en http://blogs.law.harvard.edu/tech/rss Amazon Is Thinking About Real-World Stores bezos-kindle-fire-150x150.jpgGood E-Reader reports today that Amazon plans to launch a retail store in its hometown of Seattle "within the next few months." It will be a small boutique emphasizing its Kindle e-readers and physical copies of its Amazon Exclusives book titles. It will also stock accessories for Kindles, such as cases, screen protectors and USB chargers.

It's not a new rumor (it dates as far back as 2009), and it would be a departure from Amazon's strategy thus far. In December, LAUNCH reported the retail store rumor, adding that Amazon plans to sell its own branded merchandise. Amazon is better known for threatening real-world retail than for promoting it. But Amazon's moves in the past few months make the strategy seem more sensible.

]]> The $199 Kindle Fire is an important service for Amazon's digital content, but it needs to be in physical hands first. That's why Amazon cut deals to put the Kindle family in over 16,000 partner stores over the holidays.

Amazon's key competitor, Barnes & Noble, already has hundreds of its own stores, and they have their own showroom for the Nook readers and tablets, so the boutique model reported by Good E-Reader sounds reasonable.

Did the retail boost work for Amazon? Who knows? As usual, Amazon did not disclose how many Kindles it sold last quarter with any kind of specificity. Amazon typically spins statistics that sound good, but it won't provide hard numbers about devices.

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Devices are not Amazon's core business; content is. Kindles are sold at a loss, and Amazon makes the money back on books, movies, apps and other media. The Kindle is a delivery mechanism, and putting the devices in stores would give customers a chance to try out the interface.

Amazon has avoided sales taxes by remaining a purely online retailer, giving its customers the incentive of the lowest price. But lately, sales taxes on online purchases have started to seem inevitable, as Amazon's deal with the state of California shows. Once Amazon resigns itself to sales taxes, that's one fewer reason not to bring its retail might into physical stores.

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http://www.readwriteweb.com/archives/amazon_is_thinking_about_real-world_stores.php http://www.readwriteweb.com/archives/amazon_is_thinking_about_real-world_stores.php Amazon Mon, 06 Feb 2012 14:28:00 -0800 Jon Mitchell
Why Goodreads Gave Up on Amazon shutterstock_mousebook.jpgGoodreads, the social network for reading and reviewing books, had to make a change this month. It moved away from its main source of book data, the Amazon Product Advertising API, citing its "many restrictions." It completed the transition to Ingram Book Company's data today, and it also draws from other open data sources such as libraries. The transition went smoothly, but Goodreads did lose some data. "Fewer than 2% of our 7 million users have books currently affected," Goodreads says.

The problem most visible to users will be missing cover images. Goodreads is in the process of uploading replacements. One percent of Goodreads books will appear blank, listed as "Unknown Title" and "Unknown Author," while Goodreads looks for a new data source for them. There's a great lesson here about building a business on top of a competitor's API, but Goodreads has made the switch in the nick of time.

]]> Why Amazon Stopped Working for Goodreads

Goodreads has risen farther and faster than its competitors, LibraryThing and Shelfari, except by one measure: Amazon bought Shelfari. This happened over three years ago, and Amazon has yet to do much with Shelfari. It launched Kindle Profiles last year without a Shelfari in sight. But to the extent that Amazon has invested in a social network for readers, it and Goodreads are competitors.

But at the end of the day, Amazon is a retailer and Goodreads is not. Goodreads built its business on Amazon's product advertising API, so there was no problem on Amazon's end. That API required Goodreads to link books back to Amazon, so Amazon made money and Goodreads got a cut, as well as a wealth of images and data about its millions of books.

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But the usage requirements of the API are picky. The most troublesome requirement is that clients cannot, "without our express prior written approval, use any Product Advertising Content on or in connection with any site or application designed or intended for use with a mobile phone or other handheld device." That's no good. Goodreads has mobile apps, and those are more convenient for checking in while reading a book than a desktop site is.

The other key restriction is that Goodreads couldn't link to competing bookstores while using Amazon's API. Users will notice that Barnes & Noble is now the most prominently displayed book seller on Goodreads, and Amazon sits in a drop-down menu with a bunch of other sites.

Why Goodreads Will Be Fine

bookshelves.jpegShelfari may have the benefit of using Amazon book data to its heart's content. But Goodreads has built a thriving social network on top of its book data, and it offers much more to users than the competitors. In addition to original content, like interviews with authors, Goodreads makes for a great Facebook Timeline app, so Facebook users can turn the books they read into life events.

But even within Goodreads itself, there are great book recommendations using true reader sentiments, not just purchase and browsing history like Amazon uses. Goodreads acquired Discovereads last year to build a "taste engine" on top of its users' data.

Goodreads also offers a social reading API of its own, so developers can access social data, reviews and discussions. For Goodreads, the books themselves are just the backend. While Amazon is surely a wealth of book data, Goodreads can repair its library on its own. It will pay license fees to Ingram, the largest U.S. wholesaler of books, and it will fill the gaps from libraries and other open data sources.

This teaches a lesson about building a service on top of another company's data, especially one that might want to compete with you. But for the long term, these growing pains will be well worth it as Goodreads makes its way independently.

Do you use Goodreads or another social reading service?

Lead photo courtesy of Tatiana Popova/Shutterstock.

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http://www.readwriteweb.com/archives/why_goodreads_gave_up_on_amazon.php http://www.readwriteweb.com/archives/why_goodreads_gave_up_on_amazon.php Amazon Mon, 30 Jan 2012 10:58:00 -0800 Jon Mitchell
How Google, Apple & Amazon Will Augment Reality in 2012 latlong_jun10.jpgGoogle Maps and Google Earth just got their second update of 2012 to add 45º imagery, which now covers 17 U.S. and seven international cities. These 45º views cause buildings to cast shadows and rotate with real perspective. It's an almost-3D view that makes the satellite view of a place more realistic while still supporting most systems.

45º views act as a transition between the standard top-down view and Google's new Google MapsGL, a full-3D Maps experience powered by WebGL in the browser. That part won't work on certain low-end graphics cards, but for those who can run it, Google Maps gets pretty magical. Google has good reason to push the envelope on 3D maps. Its competitors are working on magical maps of their own.

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In addition to the full-3D WebGL views, desktop Google Maps also got a flyover feature for travel routes last year. When you put in travel directions, the map viewer gets a "Play" button that switches to a Google Earth 3D view and flies you from point A to point B. It's not the most useful feature in the world, but it's a nice way to check out the terrain on your route.

Google is even taking 3D mapping indoors. It's sending people with backpack-mounted Street View cameras inside local businesses, so Google can put a panoramic interior view into Google Places results. Google is also building mobile 2D maps inside buildings, including malls, airports, hotels and convention centers. When all these maps combine, Google can take you from a desktop or mobile search, down the street, into the mall, to the store, inside the store, and eventually, it wants to be the way you pay, too.

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amazonflow.jpgSounds like Google has this whole business locked up, right? Well, let's not get ahead of ourselves. Google has competitors to worry about. There's Microsoft, whose Bing Maps got interior mapping first, but it's still a distant second in terms of market share. Amazon may not have the maps, but it has unparalleled reach into shopping. And Apple has Siri, a mobile assistant that already routes around Google when able, and it has made some intriguing mapping acquisitions.

The missing piece in Google's end-to-end mobile shopping chain is the shopping part, and no Web company does shopping like Amazon. Amazon has released an augmented reality iPhone app that lets customers scan products in a store and buy them (or cheaper alternatives) on Amazon. That's a pretty serious diss to local businesses, but it makes Amazon customers happy. Also, if they're buying through Amazon Flow, they aren't paying with Google Wallet. Amazon also bought a voice recognition company last year, sparking comparisons to Apple's Siri.

For Apple's part, Siri is the piece that threatens Google. Currently, Siri searches the Web using Google when it can't find the answer itself. Apple's iOS Maps app also uses Google for now. But certain features of the Siri beta are telling. When you use Siri to search for a local business, it uses Yelp, not Google. What can we expect from later versions of Siri and iOS? Here's a hint: In November 2011, Apple bought C3 Technologies, a 3D street view and interior mapping company.

Screenshot of C3 Technologies street view (via MacRumors)
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What apps, maps and Web services do you use to find your way around?

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http://www.readwriteweb.com/archives/how_google_apple_amazon_will_augment_reality_in_20.php http://www.readwriteweb.com/archives/how_google_apple_amazon_will_augment_reality_in_20.php Augmented Reality Tue, 24 Jan 2012 10:00:00 -0800 Jon Mitchell
Thanks to iPads and Kindles, E-Book Lending at Libraries Explodes When the concept of libraries lending out e-books first came about, the idea had its skeptics. Some in the publishing industry worried that the practice could eat into e-book sales, while others questioned whether such a system would be popular or effective among consumers. Some recent statistics suggest that library e-book lending is taking off.

Driven in large part by the proliferation of tablets and e-readers, digital book lending is on the rise, according to OverDrive, a leading supplier of digital content to U.S. libraries. The company, which partnered with Amazon for its Kindle lending program, reported recently that it saw a 130% increase in traffic to its "virtual branch" websites last year. OverDrive works with 18,000 libraries to offer e-books and other digital content to members.

]]> This growth comes as the explosion in both e-readers and more sophisticated tablet computers shows no sign of slowing down. Amazon breathed new life into the e-reader hardware market last year by releasing a whole new line of Kindles, including a touchscreen e-ink device and the company's first full-color tablet, the Kindle Fire. The device offers an affordable, if less capable, alternative to the iPad, which continues to dominate the tablet space as Apple prepares to release its third iteration in a matter of weeks.

The Kindle Fire may not be an iPad killer, but it sure is mimicking Apple's early tablet sales growth. The device was the top-selling item on Amazon over the holiday season, with its e-ink counterparts not too far behind.

Mobile devices like tablets and smartphones have played no small role in the growth in library lending of e-books. OverDrive reports a 22% increase in traffic from such devices. In total, traffic to the company's virtual branches double from 2010 to 2011, to 1.6 billion page views. In addition to iPads and Kindles, the OverDrive borrowed e-books were accessed from Android devices, Nooks, iPods, Windows Phone and Blackberry smartphones, and the Sony Reader.

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http://www.readwriteweb.com/archives/e-book_library_lending_growth.php http://www.readwriteweb.com/archives/e-book_library_lending_growth.php E-Books Fri, 20 Jan 2012 06:00:01 -0800 John Paul Titlow
Desktop Users Can Send Docs to Kindle in 2 Clicks amazonkindle150.jpgAmazon has released a new 'Send to Kindle' feature for PC users. It's a downloadable extension for Windows that adds a "Send to Kindle" option when right-clicking on a file in Windows Explorer or in the print dialog in any application.

Files sent with Send to Kindle go to the user's Kindle Library, and they can be downloaded on the e-ink Kindle models as well as the iOS Kindle app. The last-read page, bookmarks, notes and highlights are synchronized automatically, except for PDFs. The Kindle Fire is not listed. Support for Mac is "coming soon."

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This is actually a major feature. It makes sending Word documents, PDFs or text snippets to Kindle almost effortless. It turns Kindle into a powerful content-shifting service. It was relatively easy to send devices to Kindle via email before, and that feature still works, but now any file can be sent with two clicks, and any thing that can be printed can be sent to Kindle instead.

Content shifting was one of our top trends of 2011 because many impressive solutions for reading later popped up this year on different platforms. The Kindle service was already noteworthy for content shifting due to its whisper-syncing of books and other content, but now it's easy to send virtually any document to the Kindle.

Do you have a Kindle device? Which one(s) do you use?

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http://www.readwriteweb.com/archives/desktop_users_can_send_docs_to_kindle_in_2_clicks.php http://www.readwriteweb.com/archives/desktop_users_can_send_docs_to_kindle_in_2_clicks.php Amazon Thu, 12 Jan 2012 14:30:00 -0800 Jon Mitchell
Tech Company PACs Donate To SOPA/PIPA Sponsors sopa_lock_150x150.jpgPop quiz: The Political Action Committee for which of the following companies has given the most in donations to lawmakers who have co-sponsored the Stop Online Piracy Act and its Senate-counterpart, the Protect IP Act: Microsoft, eBay, Google, GoDaddy, Yahoo! or Amazon?

Think carefully: all six have come out in opposition to the bill, which would put tight restrictions on Internet firms in an effort to enforce U.S. copyright laws (although some firms took more convincing stands than others). At least two of the companies, Google and Amazon, have said they may go dark to protest the bill.

If you guessed GoDaddy, which had a public dust up after initially supporting SOPA, you're right. Sort of. GoDaddy's PAC leads in percentage, giving 52.9% of the $38,750 it has given during this election cycle to Representatives that have signed on to co-sponsor SOPA and Senators who are co-sponsoring PIPA.

]]> In terms of sheer numbers, however, Microsoft leads, having given $88,500 to SOPA- and PIPA-sponsoring lawmakers. The PACs of all six companies have given some money to lawmakers who support the proposed legislation, and are broken down below with the amount donated to those legislators and the percentage of total giving that went to SOPA and PIPA supporters in the current campaign finance cycle:

  • Microsoft $88,500 (20.9%)
  • eBay $32,750 (35.5%)
  • Google $29,000 (47.5%)
  • GoDaddy $20,500 (52.9%)
  • Yahoo! $11,000 (35.5%)
  • Amazon $4,000 (42.1%)

We contacted all six companies asking for comment and requested they get back to us by 3 pm ET/noon PT on Thursday. All of the companies missed that deadline, but we'll update if any of them get back to us.

ReadWriteWeb analyzed Federal Election Commission data maintained by OpenSecret.org. While the reports are for the current election cycle, they do not list the dates of individual donations, making it hard to determine if the donations were made before or after a lawmaker signed on to co-sponsor the bills.

SOPA, and its Senate counerpart, PIPA, would force search engines and websites to block links to sites that are listed as being "dedicated" to copyright infringement. SOPA has been widely endorsed by traditional media companies, but Web firms and free speech advocates have likened it to government-enforced censorship.

Outspoken Supporters Received PAC Money

All of the donations were made in the 2012 election cycle, and individual donations ranged from $1,000 to a high of $10,000 given to Rep. Debbie Wasserman Schultz, D-Fla. by Microsoft. Only two SOPA/PIPA sponsoring lawmakers received donations from all six company PACs: Sen. Orrin Hatch, R-Utah, and Rep. Bob Goodlatte, R-Va.

Hatch, who sits on the Senate Judiciary Committee that unanimously approved PIPA in May, has been a long-time backer of the bill and its earlier versions.

"Fake pharmaceuticals threaten people's lives. Stolen movies, music and other products put many out of work," Hatch said in a statement posted on his Web site in May. "This is why protecting property rights is a critical imperative and is why we've come together in introducing this common-sense bill."

Goodlatte, meanwhile, made comments supporting SOPA as early as April, but didn't sign on as a co-sponsor until October.

"It is tempting to think of crimes involving counterfeiting and piracy, or intellectual property (IP) theft, as victimless, but this is simply untrue," he said a day after signing on as co-sponsor. "Piracy denies individuals who have invested in the creation and production of these goods a return on their investment thus reducing the incentive to invest in innovative products and new creative works. The end result is the loss of American jobs."

Among the SOPA/PIPA supporting lawmakers who were the biggest beneficiaries of donations from the PACs of six companies analyzed:

  • Sen. Orrin Hatch, R-Utah $15,500
  • Rep. Bob Goodlatte, R-Va. $14,000
  • Rep. Debbie Wasserman Schultz, D-Fla. $12,000
  • Rep. Lamar Smith, R-Texas $11,000
  • Rep. Howard L. Berman, D-Calif. $10,000
  • Rep. Mary Bono Mack, R-Calif. $7,000
  • Sen. Kirsten Gillibrand, D-N.Y. $7,000
  • Sen. Amy Klobuchar, D-Minn. $7,000
  • Sen. Bill Nelson, D-Fla. $7,000
  • Sen. Dianne Feinstein, D-Calif. $6,500

A complete breakdown of donations by each company's PAC to lawmakers is available.

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http://www.readwriteweb.com/archives/tech_company_pacs_donate_to_sopapipa_sponsors.php http://www.readwriteweb.com/archives/tech_company_pacs_donate_to_sopapipa_sponsors.php Politics Thu, 12 Jan 2012 12:30:00 -0800 Dave Copeland
Top Indie Authors Earn Thousands in First Month of Kindle Lending amazonkindle150.jpgAmazon reports today that the Kindle E-Book Lending Library now offers over 75,000 books, boosted by the launch of the Kindle Direct Publishing (KDP) Select program for independent publishers. The KDP Select program launched in December, and Kindle customers borrowed 295,000 KDP Select titles that month. The top authors in the program earned thousands of dollars on top of their regular monthly sales.

Amazon increased its monthly funding for KDP Select from $500,000 to $700,000 this month after the strong showing. KDP authors earned $1.70 per borrow. The top 10 KDP Select authors saw a 30% increase from lending on top of the royalties they earned from sales of the same titles. Amazon's end-run around Big Publishing shows promise for authors.

]]> Amazon says that total sales of titles in the KDP Select lending program grew faster than KDP titles that aren't in the lending program, but they don't say how much. But the $200,000 bonus to the KDP Select fund is a signal of optimism. The fund is divided between the authors each month depending on their percentage of total books borrowed. One author, Carolyn McCray, earned $8,250 from the fund in December.

The Kindle Lending Library itself launched on November 2. It's available to Amazon Prime members. It has tight restrictions - users can only borrow one book per month - so 295,000 titles in one month means 295,000 people.

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For authors in the KDP Select lending program, the numbers are great, but Amazon is characteristically cagey about other specifics. It won't share the exact size of the sales bump KDP Select authors got over non-lending KDP authors. It doesn't disclose how many books were lent in the Lending Library program overall.

The biggest bugbear of them all for Amazon reporters is the specific number of Kindles sold. Amazon will report percentage growth in Kindle sales, but they never disclose exactly how many devices are in people's hands. Still, we know this: 295,000 or so people borrowed Kindle books from independent authors last month, and some of those authors made lots of money.

Do you have an e-reader? Which one? Do you read on it often?

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http://www.readwriteweb.com/archives/top_indie_authors_earn_thousands_in_first_month_of.php http://www.readwriteweb.com/archives/top_indie_authors_earn_thousands_in_first_month_of.php Amazon Thu, 12 Jan 2012 10:39:00 -0800 Jon Mitchell
Amazon Launches iPad Kindle Store to Dodge Apple's Restrictions amazonkindle150.jpgAmazon has launched a more touch-friendly, Web-based iPad Kindle Store. A tablet-optimized Kindle store was available through the HTML5 Kindle Cloud Reader Amazon launched last August, but the new iPad Kindle Store is a standalone Web app. Upon visiting amazon.com/iPadKindleStore from Safari, a pop-up prompts the user to add it to the home screen. This is the most seamless way for Kindle users to buy books on the iPad.

Apple's in-app purchasing rules prevent e-book sellers from offering stores in their native apps (without giving Apple a 30% cut). The route around that was to include a link to the Web store inside the native reader app. Last July, Apple forced Amazon and other e-reader apps to remove this link, so users of e-book platforms other than Apple's iBooks must buy their books in the browser, in a separate place from where they read.

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Amazon's first strike against this rule was to launch the Web-based Kindle Cloud Reader, so that users could read and buy books from the browser on any device, not just the iPad. It's a nice experience, but the native Kindle app's performs better and is more useful offline, even though it doesn't offer direct access to the bookstore.

In December, Amazon brought the Kindle Fire Newsstand to the iOS app, so iPad users could receive subscription publications from Amazon in the Kindle app, in competition with Apple's own Newsstand. After beefing up the Kindle app, the new standalone Kindle Store Web app better serves Kindle users who want to use the native reader instead of the browser-based one.

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Apple and Amazon come at each other head-on in this market. Their approaches are basically opposite. Apple wants controls over the media available on its devices, because content is an inclusive service it provides to make its profitable devices more attractive. Apple breaks even on content, but it wants to lock users into its devices with the convenience of that service.

Amazon's business is selling content on razor-thin margins. Its Kindle devices are the service, while the content is the product. That's why Amazon offers so much support for iOS devices, even though it just launched its own Kindle Fire tablet. Amazon loses $2.70 on each Kindle Fire, but it's sure to make up the loss in media purchases. Sales to iOS users are pure profit for Amazon. The new iPad Kindle Store is its best possible solution for its customers allowed on Apple's devices.

Do you read e-books? What's your set-up?

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http://www.readwriteweb.com/archives/amazon_launches_ipad_kindle_store_to_dodge_apples.php http://www.readwriteweb.com/archives/amazon_launches_ipad_kindle_store_to_dodge_apples.php Amazon Wed, 11 Jan 2012 11:30:00 -0800 Jon Mitchell
Will Data Collection on User Behavior Be Forced to End Soon? docsearlsphoto.jpgHarvard Business Review ran three interesting short pieces in this month's magazine, under the misleadingly timeless title "Tackling Business Problems." The three essays are actually guest submissions from business radicals, the final of the three being from social media luminary Doc Searls.

Traditional Customer Relationship Management is dead meat, Searls argues. Companies should stop collecting data about their customers. Right now, before the customers revolt! This populist vision of revolt is balanced out a little by Searls' vision of what's likely to come next. You can get the picture from the title of his forthcoming book, The Intention Economy: When Customers Take Charge. It seems crazy, but his view of what the future will bring with regard to customer data is fascinating to consider.

]]> Writing about the massive collection of consumer data, Searls writes:
"Customers naturally see this trend as a gross invasion of their privacy and are starting to resist providing accurate information--or any information at all.

But the main reason for vendors to quit this practice is not that it's bad manners. It's that businesses soon will no longer own the data anyway--customers will. And when that happens, vendors will end up reaping greater benefits than they do now."

As someone fascinated by the possibilities for innovation, I am very hesitent when I read people cheering the revolt of users against the collection of their data. I hope that data collection will be done in a positive way and will lead to big wins for everyone.

It's not clear that's going to happen though. Behavioral marketing trailblazer and Tacoda founder Dave Morgan once told me that no one had yet found a way to articulate the value proposition of aggregate data analysis to end consumers because there wasn't one yet. No one had really built it, people were generally focused on sleazy short term wins at the expense of the consumer. It is the job of startups to build something compelling, he says.

Searls believes this will happen when consumers are in control over their own data. He thinks that's going to be a net win for the consumer and the companies that sell to them.

"Here's why," he writes. "When customers own and control their own data, demand will drive supply more efficiently than supply currently drives demand."

By that he means that satisfaction of real consumer demand, demand felt my consumers in control in a market that strives to delight them, will be more efficient than demand that gets manufactured by manipulative advertising driven by supply that must be sold.

Customers not only will collect and manage their own data but will be equipped with tools for declaring their intentions directly to the whole marketplace, without having to flit from store to store or website to website looking for what they want."

That does sound more efficient, but it's sounding more far-out too.

In this 'intention economy,' customers will determine the products they want, the prices they pay, and the terms of engagement they require. Those terms will include both permissions and restrictions regarding the use of their data."

And I suppose dogs will be friends with cats, lions will kick it with lambs, etc. I don't know.

This is reminiscent of the Lean Startup philosophy, which emphasizes building products that serve demonstrated market needs, in response to working closely with customers.

That works, so many this will too. What will it look like? Understanding that better could make the whole thing feel more real.

Will users opt-in to participating in bucket targetted advertisements on Facebook? Is that an example of what Searls is discussing? Surely if I choose not to offer up an introduction to myself for conversation, vendors will instead continue to shout at me as I walk by them in the market.

There has certainly never been as much data recorded about each of us and our lives as there is today and will be tomorrow - but will that really be able to change the directionality of power projections between consumer and producer? That's a very, very tall order. I can imagine the dynamic changing, of course. A radically changed dynamic between the individual and the market seems like something the web would be capable of facilitating. It already has in many ways - but can the consumer really ever be in control? I'm not so sure.

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http://www.readwriteweb.com/archives/will_data_collection_on_user_behavior_be_forced_to.php http://www.readwriteweb.com/archives/will_data_collection_on_user_behavior_be_forced_to.php Analysis Tue, 10 Jan 2012 02:10:05 -0800 Marshall Kirkpatrick
Infographic: The Changing TV Landscape netflix-150.jpgDid you know that almost half of the TV shows that are recorded are played back on the same day? How about that the average Netflix customer watches five TV shows and four movies a week? Or that (no real surprise here) visits to video streaming and sharing sites continue to climb?

A new infographic from G+/Gerson Lehrman Group shows these and a few other interesting trends too. For example, Dell was able to cut service calls by posting video how-tos on its support site. This and other TV oddities can be found below.

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http://www.readwriteweb.com/archives/infographic_the_changing_tv_landscape.php http://www.readwriteweb.com/archives/infographic_the_changing_tv_landscape.php Television Thu, 05 Jan 2012 17:30:00 -0800 David Strom
What Amazon's Merry Christmas Means for Tablets and the Future of Publishing Not unsurprisingly, this holiday season was a big one for the world's biggest e-commerce retailer. But it wasn't just all those remote-controlled, inflatable flying sharks and Forever Lazy pajamas people ordered. Among the biggest winners this year was Amazon's line of Kindle e-readers and, naturally, the e-books that go on them.

Kindles flew off Amazon's digital shelves at a rate of over 1 million per week during the month of December and occupied the top three slots on the company's site-wide bestseller list. The #1 position was held by the Kindle Fire, which was also the most gifted and wished-for item on the entire site, according to data released today by Amazon.

]]> What good would all those new e-reader devices be without books to go with them? Sure enough, after unwrapping their new gadgets on Christmas Day, people took to the Kindle Store to download books, making it the single best day for ebook downloads since Amazon starting offering them. Between Black Friday and Christmas, Kindle books sold 175% more than they did during that same time period last year.

Indie Authors on the Rise

Found amidst the company's holiday sales stats are a few clues about what the future of publishing might entail. In addition to obvious choices like Walter Isaacson's Steve Jobs biography, readers have been downloading books by independent authors at a growing pace.

In 2011, the first and fourth best-selling ebooks were by indie authors who published their work via Amazon's Kindle Direct Publishing service. No longer are readers limited to offerings from big publishing houses. Thanks to the explosion in e-books and the devices they're best read on, unknown authors can become best-sellers like never before.

2012: Another Huge Year For Tablets

It was no mistake that Amazon released its media tablet just in time for the holiday season, and at less than half the cost of the iPad. The device is the fastest-growing tablet since the first generation iPad, and that growth shows no signs of stopping.

The early success of the Kindle Fire closes out another big year for tablets and precedes what is sure to be yet another one. Apple is expected to unveil the next generation of the iPad at some point in 2012, possibly in multiple sizes and almost certainly with a smaller price tag. Android is pushing its own platform forward with Ice Cream Sandwich and we'll undoubtedly see a host of new ICS-friendly devices next year.

We'll also see the launch of Windows 8 next year, a new generation of Microsoft's operating system that will offer a seamless experience across dekstops, tablets and smartphones. How well it will catch on remains to be seen, but for Windows users, an affordable Windows 8-based tablet could be hard to resist.

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http://www.readwriteweb.com/archives/what_amazons_merry_christmas_means_for_tablets_and.php http://www.readwriteweb.com/archives/what_amazons_merry_christmas_means_for_tablets_and.php Amazon Thu, 29 Dec 2011 11:10:54 -0800 John Paul Titlow
Amazon Brings Kindle Newsstand to iPad, Updates Kindle Fire amazonkindle150.jpgAmazon updated the Kindle app for iOS today, giving iPad users the ability to access publications from the Kindle Newsstand. Amazon's Newsstand offers over 400 full-color publications to Kindle Fire users. Apple's own Newsstand offers more app-like experiences from many of the same publishers.

In addition to the 400 magazines and newspapers, the iPad app can also now display "print replica textbooks," which are more like giant PDFs than interactive applications. All iOS devices, not just the iPad, now support the Send-to-Kindle feature, allowing users to send documents to the device by email. They can also open PDFs from email or the browser in the Kindle app.

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The Kindle Fire itself is off to a good start, at least in terms of sales. It's the fastest growing tablet since the iPad. Amazon has also released the first over-the-air update for that device, fixing some of the performance problems.

The Verge has a nice hands-on review of the new Kindle Fire update with photos and video.

It's a compromised device, and it's positioned as a service, not a dedicated hardware product like the iPad. Rather than making money off the device, Amazon wants to put the device into as many hands as possible in order to make money on the content.

kindle-fire-content.jpg

The Kindle app for iOS is Amazon's extension of that service onto Apple's platform. Apple's own Newsstand has given publishers a major bump since the launch of iOS 5 in October. The Kindle app is popular on the iPad for e-books, though, and Amazon hopes to divert some attention away from Apple's Newsstand with today's update.

Download Kindle for iOS from the iTunes Store.

Do you read on a tablet? Which one do you use?

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http://www.readwriteweb.com/archives/amazon_brings_kindle_newsstand_to_ipad_updates_kin.php http://www.readwriteweb.com/archives/amazon_brings_kindle_newsstand_to_ipad_updates_kin.php Amazon Wed, 21 Dec 2011 08:55:00 -0800 Jon Mitchell
Best BigCo of 2011 As part of our annual review of the Web, we single out a big Internet company that has impressed us the most over the calendar year. The first Best BigCo was chosen back in 2004, so this is the 8th year we've done this. Only four companies have won it up till now. Google has been our selection three times (2004, 2006 and 2009) and Facebook has won it twice (2007 and 2010). The only other two winners have been Apple (2008) and Yahoo (2005).

This year we're pleased to etch a fifth name onto the Best BigCo trophy (although like our own little company, the trophy is virtual). Our Best BigCo of 2011 has been around since the Dot Com era, but what's most impressive is how it has disrupted entirely new markets over the past year. Our Best BigCo for 2011 is...

]]> Amazon.com!

Founded in 1994 by the impressive Jeff Bezos, Amazon.com launched in 1995 as an online bookstore. It took a good decade for it to fully establish its e-commerce operations. The diversification of Amazon.com essentially started in March 2006, with the launch of an online storage service called Amazon Simple Storage Service (Amazon S3). Later that year it launched Amazon Elastic Compute Cloud (Amazon EC2), a set of server farms that could be used by other businesses. These moves turned out to be prescient, as cloud computing has since turned into a huge market. More importantly, it gave Amazon.com the infrastructure and technical nous to become a direct competitor to Google, Apple and Microsoft.

We've chosen Amazon.com as our Best BigCo this year because, simply put, it lived up to its hype. It launched a number initiatives this year and all of them have worked out. Here are some of Amazon.com's biggest achievements in 2011:

  1. Its Kindle product (first launched in 2007) evolved and continues to dominate the eReader market. It also launched an eBook lending service.
  2. It took on Apple by launching a low-priced tablet called Kindle Fire (including a new browser called Silk). The Kindle Fire is significant to Amazon.com because it's a media platform - for the books, apps, videos and over-content that it sells.
  3. It consistently added to the Prime video catalog, making it a very competitive offering compared to market leaders Netflix and Hulu.
  4. It furthered the cause of HTML5 in publishing, by becoming the first major company to challenge Apple's stranglehold over the iOS App Store. It did this by releasing an HTML5 version of Kindle, to try to get around Apple's 30% cut of all revenue from iOS apps.
  5. Its Amazon Cloud Drive is a competitive consumer cloud offering, at least on a par with Apple's iCloud (which launched months after Amazon) and Microsoft's SkyDrive.
  6. It has gone from strength to strength with the aforementioned business cloud platforms, S3 and EC2. Collectively known as Amazon Web Services (AWS), that division is closing in on $1 billion a year in revenue. AWS did have some downtime this year, however.
  7. It launched Appstore For Android this year, an important step forward for both Android users and developers.
  8. It even got a bit fancy, with the November launch of an augmented reality shopping app for the iPhone called Flow.

As you can see, Amazon.com has had a stellar product year. Although it should be noted that the Kindle Fire and other developments have made a dent in its profits. That won't worry Amazon.com founder Jeff Bezos though, who has proven himself this year to be one of the Web's leading visionaries. He has pushed Amazon.com into areas that nobody would've predicted back in 1995.

The Runners-up

Apple undeniably had a great year too and is a close runner-up to Amazon.com for Best BigCo. Apple released iPhone 5 and iPad 2, both well-regarded and innovative (Siri in particular caught peoples imagination). Apple also continued to dominate the mobile app market and launched iCloud.

Google and Facebook both had strong years too. Google+ and Chrome are two big mainstream products that Google launched or rapidly evolved this year. In the end though, we felt that Google still has a lot to prove with those two platforms (social and browser, respectively). Likewise with Facebook, although it innovated impressively this year with Timeline, smart lists and frictionless sharing (to name just a few of its iterations in 2011), it remains to be seen how its huge user base reacts to the new-look Facebook. Most of its users don't have Timeline yet, for example.

Honorable Mentions

Although Microsoft didn't have any breakthrough hit products in 2011, it continued to at least keep pace with its competitors on the Web. For example, Bing made solid progress as a search engine alternative to Google.com. Twitter had another strong growth year and its various redesigns have been brave and largely successful. Although eBay dropped the ball with the Skype acquisition, it had a good year in its core e-commerce market. In the enterprise space, IBM, Oracle and Salesforce.com all had good years.

Also Rans

The once mighty Yahoo had a terrible year, as did HP. AOL has been trying to turn itself around, but hasn't been helped by power struggles and public in-fighting amongst its media properties. Adobe and Mozilla both continue gamely on, but they're struggling to keep up with the pace of change.

Your Thoughts?

To end on a positive note, there's no doubt in our minds that Amazon.com is a worthy Best BigCo. Its innovation and determination to challenge the likes of Apple and Google has been fascinating to watch. Do you agree with our choice? Let us know in the comments.

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http://www.readwriteweb.com/archives/best_bigco_of_2011.php http://www.readwriteweb.com/archives/best_bigco_of_2011.php Best of 2011 Wed, 21 Dec 2011 07:00:00 -0800 Richard MacManus
How Amazon Plans to Give Indie Authors a Leg Up (Hint: There's Cash Involved) Amazon really wants to attract more independent authors to its publishing platform. It also wants to add competitive muster to its Kindle Store for e-books and the new Kindle e-book lending library. In a move designed to achieve both goals, the company today announced the launch of KDP Select, a program that gives Kindle Direct Publishing authors an incentive to participate in Amazon's e-book lending initiative.

If indie authors are willing to sell their e-book exclusively through Amazon for 90 days, those books become available through the Kindle Owners' Lending Library. Each time a writer's book is loaned through the system, they get a cut of revenue on top of the royalties they get from book sales.

]]> Amazon has launched a new $6 million annual fund to help fuel the program. That money is divvied up among all participating authors each month, depending on what percentage of the total number of books shared were written by each author. The more their e-books are borrowed, the more money they make. At the same time, the more authors that participate, the smaller each piece of the pie gets. For writers whose e-books are widely shared among readers, this could work out to thousands of dollars in extra revenue per month.

Who Needs Big Publishing Houses?

Not too long ago, the only way for an author to get significant reach and income was to get on board with a major publishing house, no small feat for any author. Today, thanks to the spread of e-books and programs like this, the barriers to entry are much lower and the financial pay-off keeps getting more attractive.

Last year, Amazon increased the revenue share it offers Kindle authors to 70%, likely in anticipation of the launch of Apple's iBooks store.

By offering an extra stream of revenue via KDP Select, Amazon boosts those profits for writers while making its own lending library seem more attractive to them. After all, why participate in a program that doesn't generate any revenue, especially if you're the little guy (or gal)?

Amazon has set aside $6 million for the fund in 2012, but wasted no time getting things started. They've already pledged $500,000 for the month of December.

Last year, the e-commerce giant announced that e-book editions of best-sellers had outsold their printed counterparts on the site for the first time. Then, earlier this year, the company revealed that it had sold more e-books than paperback and hardcover books combined.

Its line of Kindle e-readers was already doing quite well when the company launched its full-color, Android-based media tablet the Kindle Fire. As the holidays approach, the $200 device is expected to land in the hands of many more consumers. On Black Friday alone, Amazon sold 400% more Kindles that it did on the same day last year.

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http://www.readwriteweb.com/archives/amazon_kindle_indie_author_lending_fund.php http://www.readwriteweb.com/archives/amazon_kindle_indie_author_lending_fund.php Amazon Thu, 08 Dec 2011 11:30:57 -0800 John Paul Titlow
Are You Paying Apple Too Much For E-Books? The Justice Department Thinks So Have you noticed that the cost of some new e-books seems to be a few dollars higher than it was before? The U.S. Justice Department certainly has and they're investigating why that is and if it's legal. Specifically, the DOJ is looking into whether Apple and major publishers colluded to set e-book prices in a manner that would violate antitrust laws, the agency confirmed yesterday.

Media reports have pointed to the existence of such an investigation since last year, but yesterday an Justice Department official publicly acknowledged it, saying, "We are also investigating the electronic book industry, along with the European Commission and the states attorneys general." That's right, Europe and a handful of U.S. states are concerned about e-book pricing as well.

]]> So what's the big deal? When Apple launched the iPad and its iBooks marketplace in 2010, it worked out a deal with publishers to allow them to set the prices of the books themselves. In return, Apple gets a commission on each sale. As innocent as that may sound, the practice, known as "agency pricing", may actually be a violation of antitrust law.

Authorities are looking into allegations that Apple took this route as a way of challenging Amazon, which had started selling e-books at prices lower than most paperbacks, something the publishers view as a potential threat to their traditional revenue streams.

Governments weren't the first to raise their eyebrows at the practice. These investigations come after several class action lawsuits were filed against Apple and the major publishing houses for alleged price-fixing.

For publishers, having prices set higher means more than just increased revenue. It helps them delay the cannibalization of print sales, which still make up the majority of their income as less lucrative e-books grow in popularity. For Apple, such an arrangement with the publishers enabled them to launch an e-book marketplace to compete with Amazon and better market its iPad tablet as a device that's ideal for reading and content consumption.

For consumers, however, the pricing model doesn't make as much sense. In many cases, people end up paying just as much for an e-book as they would for a paperback. That doesn't quite add up considering e-books forgo the costs of printing and distributing.

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http://www.readwriteweb.com/archives/paying_apple_too_much_for_e-books.php http://www.readwriteweb.com/archives/paying_apple_too_much_for_e-books.php Apple Thu, 08 Dec 2011 07:48:20 -0800 John Paul Titlow