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When the dust settles after the Sharepoint 2010 launch, a number of questions will be answered. In particular, does Sharepoint match the best of breed social enterprise applications that keep entering the market?
Jive, a leader in "social business software" for enterprise collaboration and community platforms, has added social media expertise to its repertoire. Through social media monitoring tools from Radian6, the new Jive Market Engagement lets companies track and respond to the social Web in real time.
Radian6 is the kind of software that we've called the future of social media monitoring for businesses. By integrating it into software known for collaboration under the control of the enterprise, Jive is wasting no time in trying to connect its customers with people outside company-run communities.
Sometimes social media users inside big businesses just need to talk about their feelings. More often, they need to share valuable metrics, anecdotes and insights that can help them advance the use of new collaborative tools inside their companies. Where can these conversations go on? Check out ClearStep, a powerful new online community provided by Jive Software.
We were very impressed with Jive's new collaboration service ClearSpace, the technology that powers ClearStep, when it launched in April. Making the feature set there available to the public to discuss the use of social software inside the enterprise is a very good idea.
Enterprise collaboration company Jive Software posted today about a theory it's advancing on the rise of XMPP (called Jabber in IM) for powering communication services hosted in the cloud. The company also announced that it will include what it says will be the first XMPP-powered document sharing and collaboration tool in the forthcoming 2.0 release of its product Clearspace.
If you think AJAX changed the web experience, imagine a web with decentralized, open standards-based IM at its center. That's an exciting thought. This post introduces the concepts at issue in accessible terms, discusses some of the possible impacts of such a trend on innovation and offers some counter-arguments to Jive's rosy picture of the future.