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CIOs Survey: Consumerism Threatens the Enterprise Cloud

By Scott M. Fulton, III / December 16, 2011 1:00 PM / View Comments

safe cloud 150x150The fact that cloud services and virtualization are making it feasible for executives to oversee the administration of their enterprise networks from devices like smartphones and tablets, has boosted the power of the cloud like no single innovation before. But a new survey commissioned by application performance management tools maker Compuware reveals a possible backlash: CIOs tell the survey they're afraid of everyday consumers having the same potential for access and power that they have.

What does this mean for their technology plans? Nearly two-thirds of CIOs surveyed say that now, their IT mobility tools and services rollout plans have been rendered impossible. Their fear plays out quite literally like this: Consumer trends have driven demand for more bandwidth on public wireless networks, and for public cloud services. Because the public cloud exists, businesses are compelled to adopt it. Adopting public cloud exposes businesses to new dangers. For which consumers are to blame.

Inching Towards Enterprise 2.0

By Klint Finley / June 30, 2011 10:00 AM / View Comments

Enterprise clouds When I started professionally covering the enterprise 2.0/social business space just over a year ago it was all very exciting. I had personally witnessed how valuable a workplace microblog/activity stream could be, and I loved learning about all the different companies and the ideas floating around.

But it's easy to get bored. Despite all the talk about the consumerization of the enterprise, things still move slowly (heck, things don't really change that much day to day, week to week in the consumer space either). The same few problems seem to be discussed again and again: adoption, security, process, semantics etc. As Dennis Howlett recently wrote: "much of what we are hearing in the social space we've heard repeated for at least the last three years. In other words, precious little real progress."

So it's always nice to see some incremental progress, and this week brought at least two noteworthy product updates: one from Harmon.ie and one from tibbr. Each company was already doing something interesting, and each has taken its products to the next level.

IT Poll: Should Vendors Offer an Adoption Guarantee?

By Klint Finley / May 30, 2011 9:40 AM / View Comments

Last week Huddle announced an intriguing guarantee: The Huddle Adoption Guarantee. According to the company's announcement, it now guarantees 100% user adoption across the enterprise or your money back.

That's a bold promise. We've covered the troubles involved in enterprise 2.0 adoption before. And new social and collaborative technologies are not the only ones to have trouble with adoption. CRM has been notoriously problematic in the enterprise as well.

Is it time for vendors to step-up and offer adoption guarantees?

Top 10 Success Factors for Enterprise Social and Collaboration Projects

By Klint Finley / December 4, 2010 11:15 AM / View Comments

Thumbnail image for gartner-logo-august.gif Gartner analyst Tom Austin has been on the road finding out what makes enterprise social and collaborative projects succeed. He's boiled it down to ten particular success factors. Defining success (and agreeing upon that definition), working with people in across silos and with different skill levels, and being well aware of the starting conditions are key. Have you lead a successful social or collaborative deployment? What factors were important?

Video: What Can You Do With Enterprise 2.0 Tools Today That You Couldn't Do A Year Ago?

By Klint Finley / December 2, 2010 10:20 AM / View Comments

Dice logo Dice asked the participants at Enterprise 2.0 Santa Clara an interesting question: what can you do with enterprise 2.0 tools today that you couldn't do a year ago? Listening to the responses, three themes surface: adoption, awareness and integration. Much of the improvement we've seen in the past year comes not from new tools, but a better awareness of the tools and more people actually using them. The biggest technological change in the past year seems to be more integration between various tools.

5 Principles for Improving Social Enterprise Adoption

By Klint Finley / November 18, 2010 12:45 PM / View Comments

Social media therapy sessions at the Austin Women in Technology Business Conference Adoption remains a hot topic for everyone implementing social media in the enterprise. Getting people to actually use the tools once they've been purchased can be a bigger challenge than the process of purchasing and deploying an enterprise-grade system. Scott Ryser is the CEO of Yakabod, an enterprise 2.0 vendor that has been mostly focused on bringing social media to the US intelligence community. Ryser took the time to share five principles for enterprise 2.0 adoption that he says have worked for Yakabod's customers, but could work for enterprises implementing solutions from other vendors.

End Attachment Ping Pong by Bringing SharePoint into E-Mail

By Klint Finley / November 11, 2010 7:06 PM / View Comments

Mainsoft harmon.ie logo According to a survey by uSamp, 80% of users with SharePoint access still chose to e-mail documents to necessary parties instead of using SharePoint. The company Mainsoft is hoping to change this by bringing SharePoint and Google Docs into Microsoft Outlook and Lotus Notes with its plugin harmon.ie.

harmon.ie adds SharePoint or Google docs as a sidebar in Outlook or Notes. Users can then drag and drop files from either document repository into their e-mail messages as easily as adding an attachment. Users on the receiving end can open the files just as if they were opening an attachment.

3 Challenges for Enterprise 2.0 Now That It's Gone Mainstream

By Klint Finley / November 6, 2010 11:00 AM / View Comments

Andrew McAfee Andrew McAfee, who coined the term "enterprise 2.0," wrote yesterday that he found himself "preaching to the converted" for the first time in a group of CIOs from "old economy" companies. The CIOs at his session weren't coming to him expressing their reservations about enterprise 2.0, but instead were complaining that their companies were not moving fast enough to implement these technologies. In other words - enterprise 2.0 is mainstream now. What challenges does enterprise 2.0 face now?

Why Buy the Cow? Open Wi-Fi Networks Slow Broadband Adoption

By Mike Melanson / October 15, 2010 8:12 AM / View Comments

We've all seen it and we've all done it - you're at a friends house with your laptop, and they don't have wireless, so you take a look and sign on to the nearest unsecured wireless network. No biggie, but certainly you wouldn't rely on this open network for all your Internet needs, right?

A report by analyst firm Mintel released this week claims that "Wi-Fi pirating" could be a main reason for the slow growth of broadband adoption over recent years.

We're Still Not Facebook: Lessons from Late Adopters

By Dana Oshiro / February 12, 2010 3:02 PM / View Comments

facebook_lead_feb10.jpgThis week thousands of visitors arrived at ReadWriteWeb thinking we were the new Facebook and asking us how to login. The phenomenon came about as mainstream audiences were directed to our story via Google search for "Facebook login". While RWW's regular tech readers found the mistake amusing, it perhaps speaks to the fact that there are huge variables in user interaction.

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